Network Escalation Engineer Jobs in San Jose, CA | Glassdoor

Network Escalation Engineer Jobs in San Jose, CA

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  • 4.2
    Tintri – Mountain View, CA
    Est. Salary $89k-$120k
    10 days ago 10d
    accountability when dealing with critical customer escalations. The Sr. Escalation Engineer usually determines methods and procedures… your career to Tintri, too. Job Description: The Sr. Escalation Engineer is an exempt non-supervisory technical support position…
  • 2.7
    SonicWALL – San Jose, CA
    Est. Salary $62k-$84k
    16 days ago 16d
    customers for escalated calls Maintain the flow of communication between Enterprise customers and Engineering throughout the… or equivalent experience 5 to 10 years minimum of Escalation Engineer experience preferred SonicWALL is looking for talented…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $74k-$140k
    4 days ago 4d
    geographically disperse team of software engineers who handles technical escalations. Specifically, requests from Cisco TAC, and… to improve team efficiency • Be the engineering focal point technical escalations • Develop custom tools and processes…
  • 3.9
    ForeScout – San Jose, CA
    Est. Salary $87k-$122k
    7 days ago 7d
    by account teams and available resources. Provide timely escalations to field SEs regarding risks to success. Achieve and maintain… The individual must be a motivated and wanting to work with networking technologies, enjoy hands-on testing, and customer interaction…
  • 3.7
    EBay – San Jose, CA
    Est. Salary $75k-$109k
    1 days ago 18hr
    strong network engineers to take on the challenge of ensuring our network is operating according to the strict engineering standards… strong network engineers to take on the challenge of ensuring our network is operating according to the strict engineering standards…
  • 3.9
    ForeScout – San Jose, CA
    Est. Salary $56k-$86k
    25 days ago 25d
    cases and escalations within guidelines. Capable of independently solving customer issues on-site. Liaison to Engineering on product… Computer Networking Systems Administrator’s level Knowledge of all protocol layers. Strong knowledge of enterprise networking environments…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $100k-$135k
    15 days ago 15d
    with computer networking, and with firewalls or VPNs, and at least 2-4 years of customer support or escalation management experience… they get fixed. Driving the resolution of executive-level escalations. Providing feedback to the rest of the organization to improve…
  • 3.9
    Netskope – Los Altos, CA
    Est. Salary $90k-$121k
    1 days ago 1d
    point of contact for all escalations Work with customers, Sales Engineers to report issues to engineering Regularly communicate… devices and whether on-premises "in the enterprise network" or remote "out of network." Netskope has been featured in The Wall Street…
  • 2.8
    Beyondsoft – San Jose, CA
    Est. Salary $85k-$115k
    1 days ago 17hr
    and technology solutions. * Escalation support for the network team. * Documentation of network reference designs and standards… Sr. Network Design Engineer Summary Title:Sr. Network Design Engineer ID:******* Position open date:04/25/2017…
  • 3.7
    Brocade – San Jose, CA
    Est. Salary $120k-$170k
    Today 11hr
    , unit tests from other engineers and ensure they meet good quality standards Mentor junior engineers in the team Interface… organization lines. Interface with Support/Customers during escalations and drive issues to completion BS/MS in EE…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $98k-$136k
    9 days ago 9d
    Research Team, you will research vulnerabilities in software and network protocols, how they are exploited, be responsible for creation… it exploits the vulnerable condition, create a PCAP of the network traffic created during exploitation, and write detection content…
  • 4.0
    Akamai – Santa Clara, CA
    Est. Salary $78k-$106k
    22 days ago 22d
    support position, preferably with a networking technology company. *3+ years as escalation engineer within L3/L4 support groups. *5… About the Job As a Senior Product Support Engineer/Escalation Engineer you will become a key technical contributor within…
  • 4.5
    Instart Logic – Palo Alto, CA
    Est. Salary $89k-$120k
    22 days ago 22d
    Responsibilities: As a part of our Customer Escalation Team, the Sr. Escalation Engineer at Instart Logic is passionate about and… Logic support. Understand, follow and improve documented escalation and issue management policies. Understand, troubleshoot…
  • 3.0
    Level 3 Communications – San Jose, CA
    Est. Salary $89k-$134k
    1 days ago 23hr
    features, availability, etc.Customer Advocate: Escalation route for Sales Engineer I - acts as customer advocate as necessary for… /data/internet applications, communications technology, and network design. Intermediate understanding of technical terminology…
  • 4.3
    Redis Labs – Mountain View, CA
    Est. Salary $50k-$76k
    10 days ago 10d
    customer environments and network problems as needed. Document issues and collaborate with Engineering (if needed) to provide solutions… of issues and for problem reproduction and escalation. Participate in new product development, customer training, and other support-related…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $98k-$136k
    15 days ago 15d
    Responsibilities The Research Escalation Engineer works as part of the Talos Escalations group within Talos and is responsible… system (WBRS). Talos Research Escalations Engineers Triage internal and external escalations related to security efficacy,…
  • 3.1
    8x8 – San Jose, CA
    Est. Salary $51k-$78k
    1 days ago 23hr
    for assigned and shared customers. Includes handling Tier1 escalations associated with accounts, performing remote phone system… Contact Center, SIP, and Hosting services. Your computer networking and telecommunications experience, advanced problem solving…
  • 1.7
    Catbird Networks – Scotts Valley, CA
    EASY APPLY
    9 days ago 9d
    . Position Description We are seeking a Senior Escalation Software Engineer to work closely with Customer Support and Enterprise… Primary Responsibilities Provide engineering-level technical troubleshooting for customer escalated issues that involve our most technically…
  • 4.1
    The Armada Group – San Jose, CA
    16 days ago 16d
    point of escalation you will work to solve product and network problems and act as a first point of contact for escalation account… account network problem resolution. As the Network Technical Customer Support Engineer, you must be able to effectively utilize moderately…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $97k-$135k
    9 days ago 9d
    phases of the software development cycle Engage in customer escalations if needed We are security market leader Our team works… The network and content security team is looking for an seasoned software developer / technical lead who has proven hands on experience…
  • 3.8
    Nimble Storage – San Jose, CA
    Est. Salary $88k-$123k
    1 days ago 14hr
    Inter-Networking in a Linux and or Windows environment. Should be comfortable filing bugs and working with engineering to articulate… professionally manage and triage customer service issues and escalations. 5+ years' experience providing technical support to customers…
  • RiVi Consulting – San Jose, CA
    Est. Salary $80k-$117k
    30+ days ago 30d+
    errors as instructed, in an accurate and timely manner. * Escalate issues to management, as needed. * Track incidents, troubleshooting…
  • 2.6
    Quest Software – Santa Clara, CA
    Est. Salary $111k-$150k
    Today 11hr
    Tech Staff, Network Dev Engr-17000EX2 Dell Networking is looking for a Technical Staff to develop networking products… high density / highly reliable network switches/routers, network virtualization, converged network infrastructure and more. You…
  • 3.2
    Samsung Semiconductor, Inc. – San Jose, CA
    Est. Salary $79k-$109k
    21 days ago 21d
    Applications Engineer Req ID: DSA31082 Our Mission: The Samsung Strategy & Innovation Center (SSIC) is Samsung's global network of innovators… Support Remove technical barriers to winning opportunities Escalated support from FAE / field, Customer visits, Live and Virtual…
  • 3.7
    EMC – Santa Clara, CA
    Est. Salary $106k-$144k
    1 days ago 15hr
    high density / highly reliable network switches/routers, network virtualization, converged network infrastructure and more. You… platforms. Investigate and resolve critical customer issues escalated by customers and internal departments (Support, Sales, Marketing…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $97k-$135k
    4 days ago 4d
    ciscocareers is #hiring #Software Engineer #Openstack #datacenter #software defined networks #cloud #Engineering #SDN #NFV… expeditious resolution of escalation. Who You Are You will be a passionate and highly motivated software engineer who will be responsible…
  • 4.2
    Tintri – Mountain View, CA
    Est. Salary $82k-$119k
    1 days ago 1d
    and RFEs in the bug tracker. Close interface with Escalation Engineering to communicate customer issues and help with reproducing… functions: KB solutions, defects, RFEs. Provide input to Escalation Engineering. QUALIFICATIONS: 5+ years experience in a technical…
  • 3.1
    Minerva Networks – San Jose, CA
    Est. Salary $49k-$74k
    15 days ago 15d
    driving activities within Minerva to address customers' needs - Escalate customer issues and request assistance as appropriate. - Acquire… delivery of television services over broadband IP networks. Broadband network operators worldwide use Minerva's products and services…
  • 4.2
    Nutanix – San Jose, CA
    Est. Salary $120k-$176k
    24 days ago 24d
    more complex networking trouble. Level 3 Support for problems identified with network. Will act as and escalation for Level 1… be very seasoned network engineer with extensive experience and expertise in network administration, engineering, solution design…
  • 4.5
    Facebook – Menlo Park, CA
    Est. Salary $115k-$161k
    1 days ago 18hr
    to SLAs and act as escalation for support issues, challenges and process improvements. 6+ years of network operations experience… participants in every significant engineering effort underway in the company. As a Network Engineer you will work with Internet Service…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $129k-$198k
    4 days ago 4d
    problems; Respond to and resolve infrastructure related escalations. Required Experience and Skills Proven… GCP or Azure; · SaaS operations such as maintenance, escalations & triage; · Debugging and troubleshooting in a distributed…
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