Job Type
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Customer Support Engineer Jobs in Santa Clara, CA

4,374 Jobs

  • 3.8
    ooma – Newark, CA
    $32k-$49k(Glassdoor est.)
    24 days ago 24d
    trends and customer feedback. Test newly fixed bugs prior to deployment by the engineering team. Help maintaining customer facing… CustomerSupport Job Title: CustomerSupport FLSA Classification: Contract Department: Customer Service Location: Newark…
  • 3.9
    Tintri – Mountain View, CA
    $83k-$122k(Glassdoor est.)
    26 days ago 26d
    initiated technical calls from Customers, CustomerEngineers, or remote maintenance calls and Web Support Calls. You will be required… work closely with Engineering and other technical business units to increase knowledge and resolve customer issues. As a 24X7X365…
  • 4.7
    Qubole – Santa Clara, CA
    $97k-$141k(Glassdoor est.)
    14 days ago 14d
    incident Reproduce customer issues for diagnosis/ further analysis, passing acknowledged Service errors to Engineering team for fixing… comprehensive customersupport is one of the core strengths of the Qubole team. As a member of our Technical Support team - you will…
  • 3.5
    One Workplace – Santa Clara, CA
    5 days ago 5d
    Audio Visual Field Commissioning Engineer Santa Clara, CA Overview/Position Summary Supports Technology Division by providing… both in-house and on-site. Communicate regularly with Design Engineers, Lead Installers and Project Manager as to conditions with…
  • 3.7
    Telenav – Santa Clara, CA
    $84k-$112k(Glassdoor est.)
    14 days ago 14d
    go. We’re looking for a highly motivated Sr. Software QA Engineer to join our team. He/she should have a solid understanding… Qualifications: BS/BA degree in computer science, engineering or related experience Minimum of 3 years of SW development…
  • 4.3
    RFI Comm. & Security Systems – San Jose, CA
    EASY APPLY
    $58k-$87k(Glassdoor est.)
    25 days ago 25d
    or infrastructure meet the design requirements. Engineering sales support and review of the functionality and design of systems… or any other IT areas to support the integrated security system deployments. Working with Customer and IT Departments to ensure…
  • 3.9
    Tintri – Mountain View, CA
    $94k-$133k(Glassdoor est.)
    26 days ago 26d
    initiated technical calls from Customers, CustomerEngineers, or remote maintenance calls and Web Support Calls. You will be required… work closely with Engineering and other technical business units to increase knowledge and resolve customer issues. As a 24X7X365…
  • 4.7
    Qubole – Santa Clara, CA
    $111k-$156k(Glassdoor est.)
    14 days ago 14d
    incident Reproduce customer issues for diagnosis/ further analysis, passing acknowledged Service errors to Engineering team for fixing… comprehensive customersupport is one of the core strengths of the Qubole team. As a member of our Technical Support team - you will…
  • 4.9
    TripActions – Palo Alto, CA
    EASY APPLY
    $79k-$119k(Glassdoor est.)
    HOT
    Head of Customer Success and works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance… Strategic Business Reviews Work closely with Product and Engineering on identification/tracking of enhancement requests Handle…
  • 3.5
    One Workplace – Santa Clara, CA
    $60k-$81k(Glassdoor est.)
    10 days ago 10d
    to include; OWP engineering and drawing standards, engineering procedures, product recommendations, and support project lifecycle… Audio Visual Project Engineer Santa Clara, CA Overview/Position Summary Supports Technology Division by providing leadership…
  • 2.5
    SonicWall – Santa Clara, CA
    13 days ago 13d
    Management, Operations, System Engineers/Sales and other cross functional teams and provide customer feedback to improve the product… Sr. Enablement Engineer Location: Santa Clara CA - USA The Engineering Enablement Engineer will be handling…
  • Edgecore Networks – Sunnyvale, CA
    EASY APPLY
    6 days ago 6d
    , skilled embedded software development and customer interactions at an engineering level are both needed. Not only will you be… may be deployed to work directly with our partners’ or customersengineers at their sites which may be across multiple time zones…
  • 3.4
    TIBCO Software – Palo Alto, CA
    $96k-$128k(Glassdoor est.)
    NEW
    We are looking for a senior Supportengineer to support TIBCO ActiveMatrix productis. TIBCO ActiveMatrix is a scalable and extensible… platforms tested. As a member of the Global Support team servicing our Americas customers, you’ll receive hands-on experience working…
  • 3.9
    WePay – Redwood City, CA
    $112k-$156k(Glassdoor est.)
    NEW
    hoc analyses to support high-priority projects from internal business units. How We Interview for Data Engineer? We want to… are proud to have cultivated an open, supportive culture that cares deeply about customers and employees. It’s for this reason that…
  • 4.9
    TripActions – Palo Alto, CA
    EASY APPLY
    $95k-$122k(Glassdoor est.)
    HOT
    scaling our mobile development team and are looking for an engineer to own and help build out our vision of a new way to travel… new and innovative ideas Collaborate with designers and engineers Analyze and optimize UI for quality, efficiency and performance…
  • 3.8
    Akamai – Santa Clara, CA
    $117k-$173k(Glassdoor est.)
    4 days ago 4d
    software. Work with our level 3 support to troubleshoot complex problems for our customers. Required Education and Experience… Computer Engineering or its equivalent or 3 years of relevant experience and a PhD Computer Science, Computer Engineering or its…
  • 3.8
    Akamai – Santa Clara, CA
    $147k-$218k(Glassdoor est.)
    4 days ago 4d
    solutions that meets the needs of our customers Champion operational excellence by defining engineering processes that is backed by well-defined… software development Work as an Engineering Subject Matter Expert for escalations from customer facing groups Required Education…
  • 3.9
    Palo Alto Networks – Santa Clara, CA
    $86k-$122k(Glassdoor est.)
    11 days ago 11d
    is for you! The Premium SupportEngineer will be heavily engaged to personalize their customers experience and ensure a successful… virtual part of their customers teams. The Engineer will engage both proactively and reactively with the customer to address any Palo…
  • 3.8
    Akamai – Santa Clara, CA
    $166k-$218k(Glassdoor est.)
    4 days ago 4d
    solutions that meets the needs of our customers Champion operational excellence by defining engineering processes that is backed by well-defined… software development Work as an Engineering Subject Matter Expert for escalations from customer facing groups Required Education…
  • 4.7
    Qubole – Santa Clara, CA
    NEW
    space by providing customers with multiple engines in multiple clouds which reduces cost and allows customer to focus on what matters… matters, the data so that customers can choose the environment and the big data engine that is right for them. What you'…
  • 3.6
    WhiteHat Security – Santa Clara, CA
    $79k-$141k(Glassdoor est.)
    6 days ago 6d
    managing and supporting both on-prem and public cloud environments Passion for doing the right thing for the customers and the business… we're looking for: WhiteHat is looking for a Sr Network Engineer to join our Technical Operations team in Santa Clara, CA. The…
  • 2.5
    SonicWall – Santa Clara, CA
    $68k-$99k(Glassdoor est.)
    13 days ago 13d
    and test plan documents. Support other teams to resolve certification software bugs and customer issues. Need to work on Federal… Certification Engineer - SW Development Principle Engineer Req # 17271 SonicWall is commencing a new chapter in history…
  • 2.5
    SonicWall – Santa Clara, CA
    $84k-$120k(Glassdoor est.)
    13 days ago 13d
    and test plan documents. Support other teams to resolve certification software bugs and customer issues. Need to work on Federal… Certification Engineer - SW Development Sr Engineer Req # 17273 SonicWall is commencing a new chapter in history with an…
  • 3.6
    WhiteHat Security – Santa Clara, CA
    10 days ago 10d
    levels of sales, operations, engineering, product management, customer success and customersupport teams. Willingness and ability… success managers, engineering, technical support, product management, and sales organizations. Utilize internal systems to monitor response…
  • 4.1
    Datrium – Sunnyvale, CA
    $64k-$86k(Glassdoor est.)
    19 days ago 19d
    substantive discussions with customers, supportengineers, and product engineers about events at customers, product requirements, etc… Advocate for the customer experience to engineering and product management Define and prioritize CustomerSupport requirements…
  • 4.7
    Qubole – Santa Clara, CA
    $144k-$186k(Glassdoor est.)
    13 days ago 13d
    is a hard problem. As one of our first dedicated Operations Engineer - you would be responsible for managing our deployment to achieve… We have a rapidly growing footprint on AWS, a fast growing customer base and up and coming services on GCE and Azure as well. We…
  • 3.9
    Palo Alto Networks – Santa Clara, CA
    $78k-$114k(Glassdoor est.)
    19 days ago 19d
    Marketing to build a positive customer experience. Responsibilities: •Provide Technical Support to customers and partners. •Provide… will provide pre and post sales technical support to Palo Alto Networks End User Customers via phone, e-mail and web. Strong fault…
  • 4.7
    Qubole – Santa Clara, CA
    $150k-$207k(Glassdoor est.)
    14 days ago 14d
    Sustenance Engineering team also serves as a reference point for our Support and Solutions teams in helping customer adoption of… interactions. Expert Engineers may also have opportunity to work directly with customers and also participate in customer training and…
  • 3.8
    realtor.com – Santa Clara, CA
    $120k-$182k(Glassdoor est.)
    NEW
    will touch on all stages of the software engineering lifecycle: understanding customer requirements, designing the application,… unique opportunity for a skilled and energetic Senior Software Engineer to join the realtor.com team in our Santa Clara, CA office.…
  • 3.9
    Palo Alto Networks – Santa Clara, CA
    $78k-$114k(Glassdoor est.)
    12 days ago 12d
    to build a positive customer experience. Responsibilities: Provide Technical Support to customers and partners Provide… you will provide post sales technical support to Palo Alto Networks End User Customers and Partners via phone, e-mail and web.…
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