Senior Escalation Engineer Jobs in Santa Clara, CA | Glassdoor

Senior Escalation Engineer Jobs in Santa Clara, CA

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  • 4.1
    Tintri – Mountain View, CA
    Est. Salary $84k-$115k
    8 days ago 8d
    accountability when dealing with critical customer escalations. The Sr. Escalation Engineer usually determines methods and procedures… Job Description: The Sr. Escalation Engineer is an exempt non-supervisory technical support position within Tintri Customer…
  • 3.8
    Cisco Systems – Santa Clara, CA
    Est. Salary $115k-$156k
    19 days ago 19d
    database related problems and resource management. Act as escalation point for DBA team members when there are critical problems… Computer Science, Telecommunications, Electrical Engineering, Computer Engineering or related disciplines preferred, or equivalent…
  • 3.5
    MapR – San Jose, CA
    Est. Salary $76k-$105k
    8 days ago 8d
    purpose Required experience: Solid experience in a senior support/escalation role Experience in supporting/debugging enterprise… have an immediate opportunity for an experienced Sustaining Engineer Key Responsibilities: Sustaining critical components of…
  • 2.6
    Elekta – Sunnyvale, CA
    Est. Salary $98k-$132k
    20 days ago 20d
    growing software development engineering team has opportunities for Senior Software Quality Engineers in development and testing… methodology Assist with escalations of customer issues and required Participate in activities for improving engineering practices, tools…
  • 1.8
    Catbird Networks – Scotts Valley, CA
    EASY APPLY
    8 days ago 8d
    team. Position Description We are seeking a Senior Escalation Software Engineer to work closely with Customer Support and Enterprise… Primary Responsibilities Provide engineering-level technical troubleshooting for customer escalated issues that involve our most technically…
  • 3.8
    Cisco Systems – San Jose, CA
    2 days ago 2d
    customer-facing operations like Systems Engineers, Escalation etc. The successful candidate will have a unique blend of technical knowledge… highly energetic and motivated senior system test engineer who work with the development engineering and test teams, and more critically…
  • 4.4
    NVIDIA – Santa Clara, CA
    Est. Salary $133k-$185k
    1 days ago 15hr
    Senior Network EngineerWe are now looking for a Senior Network Engineer: NVIDIA Network Engineering is looking for a Network… Network Engineer to join its fast paced and results oriented team. Challenges include balancing project responsibilities with escalated…
  • 4.1
    Datastax – Santa Clara, CA
    15 days ago 15d
    big plus, but not a requirement. Experience as a senior level Support Engineer, Solutions Architect or Consulting role is ideal… Provide emergency response (onsite and remote) to issues that escalate through the World Wide Support organization. Provide well-thought…
  • 3.8
    Palo Alto Networks – Santa Clara, CA
    Est. Salary $105k-$165k
    Today 11hr
    activity. Ownership of events escalated as potential security incidents. Triage of escalated security events, in depth event…
  • 4.0
    Ellie Mae – Pleasanton, CA
    Est. Salary $75k-$111k
    2 days ago 2d
    platform technologies, and workflows. As an escalation point, the Senior Product Support Engineer endeavors to deliver complete resolutions… business. The Senior Product Support Engineer may be virtually deployed to manage and drive resolution of escalated customer issues…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $97k-$135k
    2 days ago 2d
    facing support with viable and expeditious resolution of escalation Who You'll Work With The Network Function Virtualization… independently and in a global team setting.

 - Ability to present to senior level executives both inside and outside the company - Excellent…
  • 3.8
    Palo Alto Networks – Santa Clara, CA
    Est. Salary $105k-$165k
    1 days ago 15hr
    activity. Ownership of events escalated as potential security incidents. Triage of escalated security events, in depth event…
  • 3.7
    Intel – Santa Clara, CA
    Est. Salary $98k-$140k
    1 days ago 22hr
    incident trends or major incidents - Providing fourth level escalation for issues within data hosting - Creating documentation and… Job Description As a senior NAS/SAN Storage Administrator you will be part of a team responsible for solutions development and…
  • 3.3
    Proofpoint – Sunnyvale, CA
    Est. Salary $108k-$143k
    6 days ago 6d
    a security partner. The Role As a Senior Service Reliability Engineer at ProofPoint you will develop a deep understanding… Participate in an on-call rotation and be willing to jump on escalated issues as needed. What you bring to the team Demonstrable…
  • 3.3
    FusionStorm, Inc. – Newark, CA
    Est. Salary $91k-$132k
    5 days ago 5d
    their accompanying mitigations. Quickly escalate to next level of management and/or senior management any project related issues/… We have an immediate opportunity for a Senior Project Manager in the Bay Area (Newark or San Francisco, California). The ideal…
  • SilverSpring Networks Inc. – San Jose, CA
    1 days ago 20hr
    systems Provide service outage escalation response and guidance alongside software engineers Review, correlate and assess impact… Silver Spring Networks is looking for a Senior Site Reliability Engineer to join our team in the United States (position can…
  • 4.4
    Google – Mountain View, CA
    Est. Salary $125k-$188k
    15 days ago 15d
    teams, including senior management and legal counsel, on best course of action for field safety escalations Drive and manage… counsel, product design engineers, electrical engineers, quality engineers, failure analysis engineers, manufacturing partners,…
  • 3.4
    Applied Materials – Santa Clara, CA
    Est. Salary $70k-$100k
    9 days ago 9d
    continuous improvement. Act as Senior Environmental Engineer and oversee other Environmental Engineer(s) in their assigned activities… to meet EH&S goals. Provides management with updates and escalation on projects/programs. Maintain communication channel with…
  • 3.6
    ServiceNow – Santa Clara, CA
    Est. Salary $84k-$121k
    13 days ago 13d
    better. What you get to do in this role: The Senior Technical Support Engineer will be responsible for managing and resolving… Technical Support team. This includes being the last point of escalation within the technical support department and mentoring junior…
  • 4.0
    Akamai – Santa Clara, CA
    Est. Salary $79k-$114k
    23 days ago 23d
    The Senior Systems Operations Engineer directly supports the core infrastructure services at Akamai. We are looking for passionate… one of the largest networks in the world. As a Senior System Operations Engineer you will be responsible for: * Provide support…
  • 3.3
    Veritas – Mountain View, CA
    Est. Salary $109k-$156k
    Today 7hr
    Appliance software feature updates, solutions for customer escalations and non-standard configurations, as necessary Participate… of solving customer problems better than anyone else. The engineering, product management, program and operations management, and…
  • 4.1
    Kenandy – Redwood City, CA
    Est. Salary $118k-$164k
    14 days ago 14d
    the extra mile whenever this is what it takes. You handle escalations and high-stress situations gracefully and efficiently when… customers. You are able to network with individuals of various seniority within your team, Professional Services, Sales, and Product…
  • 3.3
    Fortinet – Sunnyvale, CA
    Est. Salary $109k-$155k
    13 days ago 13d
    SunnyvaleSunnyvaleCalifornia [CA]United States [US] Senior Principal Systems Security Engineer Fortinet (NASDAQ: FTNT) is a worldwide provider… Information Security and Compliance, the Senior Principal IT Systems Security Engineer an integral part of the Fortinet’s security…
  • 3.4
    Applied Materials – Santa Clara, CA
    Est. Salary $79k-$125k
    1 days ago 1d
    technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs… programs and upgrades. Acts as intermediary and field escalation focal point between customer and Division by providing technical…
  • Dynamic Software Services – Santa Clara, CA
    Est. Salary $84k-$120k
    23 days ago 23d
    will be escalated directly to the development team. Company L3 Support Engineers are expected to provide escalation support in… sales engineers and support engineers Necessary skills and experience BS/MS in a Computer Science, Electrical Engineering, or…
  • 4.4
    Ampcus Inc – Sunnyvale, CA
    Est. Salary $102k-$146k
    1 days ago 14hr
    troubleshooting and support. • Technical Lead experience or senior level escalations experience. • Intel, AMD based blade server experience… such as customer communication status updates, timelines for escalation, management communication status updates, etc. Preferred…
  • 3.5
    Amazon.com – Sunnyvale, CA
    Est. Salary $139k-$195k
    1 days ago 16hr
    As a Sr. Manager, Engineering Program Management, you will anticipate bottlenecks, provide escalation management, anticipate… years of Engineering Program Management experience in a consumer electronics industry Bachelor's degree in Engineering, Computer…
  • 4.7
    Elementum – Mountain View, CA
    Est. Salary $45k-$64k
    1 days ago 18hr
    websites, FAQs, and Wikis to resolve Incidents Efficient escalation of Incidents that require advanced support skills to resolve… against MongoDB, SQL, or similar Able to interact with Engineering, Technical Operations, and Customer Success teams Ability…
  • Transmosis – Santa Clara, CA
    Est. Salary $40k-$83k
    9 days ago 9d
    activities; and report testing issues using the appropriate escalation paths. Essential Experience and Capability -- This position… automated application testing. The Software Test Automation Engineer/Developer’s primary responsibility is to automate test cases…
  • 4.0
    Apple – Santa Clara, CA
    Est. Salary $106k-$154k
    5 days ago 5d
    Hours: 40.00 Job Summary Apple is looking for a Senior Network Security Engineer to join the Global Network Services (GNS) team.… day Service Requests for opening Firewall policies. Handle escalations on ACL troubleshooting. Analyze Firewall rules and suggest…
  • 3.3
    Silver Peak Systems – Santa Clara, CA
    Est. Salary $112k-$140k
    22 days ago 22d
    maintain existing tests Clearly Identify, log, track and escalate issues or root causes of systemic issues; lead, facilitate… applications. Silver Peak is growing rapidly and expanding our engineering, sales and marketing organizations to help drive our significant…
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