Job Type
Date Posted
Salary Range
Distance

Second Line Helpdesk Jobs

37 Jobs

  • 4.4
    GEODynamics – Millsap, TX
    $59k-$76k(Glassdoor est.)
    10 days ago 10d
    completion of scheduled jobs such as backups. Supports as a secondlinehelpdesk for GEODynamics to ensure that local area network devices…
  • 3.9
    Roblox – San Mateo, CA
    $52k-$85k(Glassdoor est.)
    20 days ago 20d
    Document and share work with team ranging from tier one helpdesk personnel to senior IT leadership Assist with hardware/software… list of Fastest-Growing Private Companies in America for the second consecutive year. Roblox Powering Imagination.…
  • 3.9
    Pure Storage – Mountain View, CA
    $121k-$172k(Glassdoor est.)
    13 days ago 13d
    group of nerds to manage all of Pures technology, including helpdesk, systems, networking, AV, deployment, knowledge management,… We look for talent and culture first, specific technologies second, so once you decide Pure is the right place for you, we will…
  • 3.6
    ICONMA – Greenwood Village, Arapahoe, CO
    NEW
    laptop hardware including printers - Experience in answering helpdesk calls and troubleshooting over the phone or using remote tools… with ITSM tools and processes Experience with formal helpdesk ticketing system and related processes Basic experience in…
  • 3.8
    US Geological Survey – Reston, VA
    $61k-$102k(Glassdoor est.)
    4 days ago 4d
    the online application process, please contact the USAJOBS helpdesk. Read more Agency contact information Terri Cooper… or other directly related field of study that is beyond the second year of progressive graduate study and professional experience…
  • 3.8
    Department of the Treasury – Indianapolis, IN
    $32k-$46k(Glassdoor est.)
    4 days ago 4d
    demographics and self-assessment on-line. Your manager and your second level manager will also need to go on-line to complete the managerial… more Agency contact information IRS JOBS ONLINE HELPDESK Phone 866-743-5748, Option 1 Fax 000…
  • 3.8
    Department of the Treasury – Covington, KY
    4 days ago 4d
    demographics and self-assessment on-line. Your manager and your second level manager will also need to go on-line to complete the managerial… more Agency contact information IRS Jobs Online Helpdesk Phone 866-743-5748, Option #1 Fax 000…
  • 3.8
    US Department of Treasury – Austin, TX
    NEW
    demographics and self-assessment on-line. Your manager and your second level manager will also need to go on-line to complete the managerial… more Agency contact information IRS Jobs Online Helpdesk Phone 866-743-5748 Option 1,3 TDD 000…
  • 3.7
    Department of the Interior – Reston, VA
    4 days ago 4d
    the online application process, please contact the USAJOBS helpdesk. Read more Agency contact information Terri Cooper… or other directly related field of study that is beyond the second year of progressive graduate study and professional experience…
  • 3.8
    US Department of Treasury – Austin, TX
    $35k-$44k(Glassdoor est.)
    5 days ago 5d
    demographics and self-assessment on-line. Your manager and your second level manager will also need to go on-line to complete the managerial… more Agency contact information IRS Jobs Online Helpdesk Phone 866-743-5748 Opt 1, 3 TDD 512-447…
  • 3.7
    Department of the Interior – Lakewood, CO
    4 days ago 4d
    the online application process, please contact the USAJOBS helpdesk. Read more Agency contact information Mary Dunlap… legal experience following law school graduation; OR -have a second professional law degree; OR -meet any of the criteria indicated…
  • 3.4
    Eze Castle Integration – New York, NY
    5 days ago 5d
    , reporting, and employee engagement Continually improve helpdesk productivity and efficiency by enforcing industry standards… Abandon call rate average under 5 Average hold time under 30 seconds All tickets not actively worked on are scheduled forward…
  • 3.5
    Barry University – Miami, FL
    $31k-$46k(Glassdoor est.)
    HOT
    , telephone and fax problems within the office to the DoIT Helpdesk and working with IT support staff to achieve prompt and thorough… incoming mail and packages Maintaining directories on first and second floor of Siena Scheduling room usage for meetings and open…
  • 3.3
    Euromonitor International – Chicago, IL
    $36k-$61k(Glassdoor est.)
    5 days ago 5d
    The Executive takes responsibility for resolving first and secondline issues whenever possible. An important element of the role… Overview of the role: The Support Team provides helpdesk support to all our staff working on-premise or remotely, and client…
  • 3.8
    Marvell Technology – Santa Clara, CA
    12 days ago 12d
    Support is part of IT Service Desk team providing first and secondline IT technical support to internal Marvell employees. The successful… and problem reports received through walkups to on-campus helpdesk, phone, email, and ticketing queue system Troubleshooting…
  • 3.6
    Public Health Seattle&King County – Seattle, WA
    $62k-$92k(Glassdoor est.)
    8 days ago 8d
    Management (ITSM) tool which will replace the LanDesk helpdesk system. Second, the team will be working on a continuous improvement… EBS security and tier 2 helpdesk support. We are looking for employees who are interested in this line of work and have background…
  • 2.8
    CVS Health – Northbrook, IL
    $110k-$160k(Glassdoor est.)
    NEW
    environment. This may include solutions that assist the first and secondline of defense by enabling monitoring of risks and that support… application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job…
  • 3.6
    Public Health Seattle & King County – Seattle, WA
    $62k-$92k(Glassdoor est.)
    12 days ago 12d
    Management (ITSM) tool which will replace the LanDesk helpdesk system. Second, the team will be working on a continuous improvement… EBS security and tier 2 helpdesk support. We are looking for employees who are interested in this line of work and have background…
  • 3.7
    King County – Seattle, WA
    $69k-$100k(Glassdoor est.)
    13 days ago 13d
    Management (ITSM) tool which will replace the LanDesk helpdesk system. Second, the team will be working on a continuous improvement… EBS security and tier 2 helpdesk support. We are looking for employees who are interested in this line of work and have background…
  • 3.6
    ICONMA – Redwood City, CA
    13 days ago 13d
    problems. You have extensive experience with front line and secondline IT support. Must have strong customer focused skills… Customer Support call center environment Experience using a helpdesk or IT issue and problems tracking system such as ServiceNow…
  • 3.4
    Maimonides Medical Center – Brooklyn, NY
    12 days ago 12d
    support role interacting with providers and/or customers, helpdesk/tracking systems and support workflows. Experience working… initiatives. The DSRIP program in New York State began its second year of operation April 1, 2016. CCB is working to continue…
  • 4.2
    Envision – Nashville, TN
    $32k-$47k(Glassdoor est.)
    20 days ago 20d
    experience. Retail store experience preferred Previous helpdesk / call center experience a plus General software & hardware… to company locations. Troubleshoot and escalate issues to second level support if unable to resolve. Log calls into the Help…
  • Illinois Interviews – Northbrook, IL
    NEW
    environment. This may include solutions that assist the first and secondline of defense by enabling monitoring of risks and that support… application process or technical issues please contact the Kenexa Helpdesk at 1-855-###-####. For technical issues with the Virtual Job…
  • 3.9
    The Elizabeth Glaser Pediatric AIDS Foundation – Washington, DC
    $34k-$47k(Glassdoor est.)
    19 days ago 19d
    maintenance. Asset tracking of end-user hardware. Documents helpdesk issues and other departmental processes. Organizes and maintains… applications and systems. Escalate issues to appropriate second- and third-level subject-matter experts in accordance to service-level…
  • 3.9
    Pure Storage – Mountain View, CA
    $151k-$209k(Glassdoor est.)
    21 days ago 21d
    group of nerds to manage all of Pures technology, including helpdesk, systems, networking, AV, deployment, knowledge management,… We look for talent and culture first, specific technologies second, so once you decide Pure is the right place for you, we will…
  • 4.0
    Closet America – Landover, MD
    $39k-$61k(Glassdoor est.)
    19 days ago 19d
    based on HR onboarding procedures. Responds to additional helpdesk requests assigned via incident management software. Assesses… streamline workflow for design and manufacturing. Provide first and second level technical support through service requests submitted through…
  • 3.0
    Sarnova – Dublin, OH
    $37k-$55k(Glassdoor est.)
    14 days ago 14d
    Summary: The Support Analyst will provide second level support to helpdesk and will assist the Systems Administrator with… technical tier 2 support for issues that cannot be solved by our Helpdesk Technicians. Responsible for computer image creation, image…
  • 3.8
    Canada Revenue Agency – Grand Prairie, TX
    21 days ago 21d
    online application, please contact the C R A Job Opportunities Helpdesk before the closing date and time shown on the notice of job… proficiently in both official languages, English and French. Second Language Evaluation (SLE) testing will be administered, as required…
  • 3.9
    21st Century Fox – New York, NY
    $50k-$80k(Glassdoor est.)
    HOT
    Working closely with the Los Angeles based helpdesk to provide hands on secondline technical support to 21CF employees, ensuring… responded to, diagnosed and resolved swiftly and effectively in line with operational level agreements and service level agreements…
  • 3.6
    Twentieth Century Fox – New York, NY
    $53k-$84k(Glassdoor est.)
    HOT
    Working closely with the Los Angeles based helpdesk to provide hands on secondline technical support to 21CF employees, ensuring… responded to, diagnosed and resolved swiftly and effectively in line with operational level agreements and service level agreements…
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