Job Type
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Senior Call Center Operations Manager Jobs

3,076Jobs

  • 2.6
    Frontpoint Security – Vienna, VA
    NEW
    have full ownership of the call center analytics which is a crucial part of overall call centeroperations. The work that will be… This position will allow you to learn how the whole call centeroperation functions and gain insights on other parts of the business…
  • Premier Response – North Bergen, NJ
    EASY APPLY
    $56k-$91k(Glassdoor est.)
    25 days ago 25d
    5+ years of managing staff in a Call Center environment 3+ years of managing operational teams and client relationships… as established by the client and senior leadership team. Develop and implement operational practices within the team to maximize…
  • 4.0
    Denali Federal Credit Union – Fairbanks, AK
    EASY APPLY
    $27k-$41k(Glassdoor est.)
    10 days ago 10d
    branch operations in the absence of the District Manager, Retail Sales Branch Manager, Retail Sales Assistant Branch Manager, and… service in terms of professionalism, communication, and branch operations. Performs duties including teller transactions, new accounts…
  • 3.7
    DentalPlans.com – Plantation, FL
    $44k-$71k(Glassdoor est.)
    NEW
    equivalent, will be considered Minimum 3 years Call CenterOperations Management experience Strong working knowledge of… Establish continuous feedback loop with Senior Dentist Marketing & OperationsManager to influence the product development roadmap…
  • 3.4
    CoreSite – Reston, VA
    $60k-$81k(Glassdoor est.)
    11 days ago 11d
    capacity, prior experience in a Data Center Operations Center or Data Center Facility Operations strongly preferred. Bachelor’s… appropriate groups impacted Deliver internal incident broadcast to Senior Management Maintain incident records during an event…
  • 3.6
    Alameda Health System – Oakland, CA
    $67k-$102k(Glassdoor est.)
    HOT
    Job Overview The Manager, Service Center is responsible for all call centeroperations including staff supervision and service… implementing call center strategies and operations; improving systems and processes; managing staff. Determines call center operational…
  • 3.3
    24-7 Intouch – Aurora, CO
    $47k-$60k(Glassdoor est.)
    4 days ago 4d
    have 5 to 7 years experience in the call center industry with at least 5 years in a senior management capacity Post-secondary… optimal production is reached Manages and supervises senioroperations team and large production staff Ensures proficient…
  • 4.2
    Zendesk – San Francisco, CA
    6 days ago 6d
    communication, persuasion, presentation and writing skills. Call Center Experience is Desired (and a huge plus!) Experience scoping… The Senior Solution Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle…
  • Hilton Grand Vacations (HGV) – Orlando, FL
    Today 8hr
    Strong workflow process skills Strong understanding of call center environment Ability to build relationships and work within… highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand…
  • 3.7
    SoFi – Claymont, DE
    $64k-$87k(Glassdoor est.)
    13 days ago 13d
    SoFi’s SeniorManager, Operations Communications will be required to: Independently manage teams of 5-10 managers with sizable… SoFi is seeking an experienced SeniorManager, Operations Communications to assist in opening our newest office in Claymont Delaware…
  • 3.8
    Commvault – Tinton Falls, NJ
    EASY APPLY
    $92k-$130k(Glassdoor est.)
    NEW
    to significant growth. Senior OAs will be required to work out of CommVaults Managed Services Call Center in Tinton Falls, NJ.… outstanding opportunity for a SeniorOperations Engineer (OE) in our CommVault Managed Services team. The Operations Engineer will interact…
  • 4.4
    Linium Recruiting – Coxsackie, NY
    4 days ago 4d
    details on this role contact: Derrick Satterwhite, Senior Talent Acquisition Manager @ 518-689-0709 or derrick.satterwhite@linium.com… LabTech Past supervisory experience of a team of help desk, call center or technicians required Strong attention to detail and…
  • 3.4
    BOK Financial – Sand Springs, OK
    $48k-$76k(Glassdoor est.)
    5 days ago 5d
    assessment in a quiet setting without distractions. The Senior Banking Center Manager is responsible for leading employees to ensure… develops the Assistant Banking Center Manager; Works with the Assistant Banking Center Manager to coach and develop the Relationship…
  • 3.6
    InVentiv Health – Somerset, NJ
    $86k-$117k(Glassdoor est.)
    6 days ago 6d
    interface experience 2 years Call Center experience - involvement with data and metrics related to call center management Preferred… including telephone call center) in order to be a partner in the business. Collaborate within inVentiv service groups to identify…
  • 3.9
    Equinix – San Jose, CA
    $53k-$66k(Glassdoor est.)
    16 days ago 16d
    Sr. Manager, Global Customer Care (Call Center) The Sr. Manager, Global Customer Care is responsible for building and leading… multi-regional call centers. This is a leadership position and the incumbent should bring a wealth of call center experience to…
  • 3.3
    CBS Interactive – Fort Lauderdale, FL
    NEW
    : You have – Bachelor’s degree 5-7 years of Call CenterOperations and/or Care Center Account Management experience, managing… experienced Customer Care, SeniorManager to support and oversee the external Customer Service / Call Center team. He/She will be responsible…
  • 3.4
    Comcast – Centennial, CO
    $48k-$82k(Glassdoor est.)
    NEW
    planning, and direction to senior management Identifies and communicates items requiring the attention of senior management and coordinates… Division. Security Operations Supervisor will provide leadership over our security contractors, the Security Operations Center (SOC),…
  • 3.4
    Leidos – Gaithersburg, MD
    $73k-$97k(Glassdoor est.)
    5 days ago 5d
    Description: Leidos is seeking an OperationsManager with extensive experience in call centeroperations and in-depth understanding of… experience in a call center leadership role simultaneously supporting multiple clients from the same call center; and at least one…
  • 4.2
    National Futures Association – New York, NY
    $70k-$109k(Glassdoor est.)
    19 days ago 19d
    calls. The Senior Analyst will assist with the administration and support of Microsoft's System Center Configuration Manager (SCCM)… availability and efficient operation of PC hardware, software, and peripheral equipment. The Senior Analyst will also work to resolve…
  • 3.3
    QTS – Suwanee, GA
    $63k-$94k(Glassdoor est.)
    10 days ago 10d
    established by senior management team and corporate policy while ensuring no contradiction in federal, state and local operating regulations… procedures. The Critical Environment Technician Manager is responsible to manage an annual budget. http://www.qtsdatacenters.…
  • 3.5
    WorldStrides – Charlottesville, VA
    $81k-$103k(Glassdoor est.)
    NEW
    customers. The VP will work closely with the Senior Vice President of Operations to develop and implement short and long-term… quality Essential Functions: Manage, coach and counsel a team of key OperationsManagers and their teams. Work closely…
  • 4.5
    Paramount Residential Mortgage Group – Corona, CA
    EASY APPLY
    23 days ago 23d
    well as the company’s operating policies and procedures. Monitors, evaluates and recommends to senior management changes to… years or more of management experience in Inside Sales or Call Center model. Minimum three years of related experience within…
  • 3.9
    YapStone – Walnut Creek, CA
    $73k-$131k(Glassdoor est.)
    NEW
    help us onto the next gen solution. We are looking for a Call Center Telephony Engineer with experience with open source SIP and… Analyst will partner with internal customers to identify Call Center problems, assess their impact, formulate potential alternatives…
  • 3.7
    Transunion – Chicago, IL
    NEW
    leadership as needed. Contacts are typically with mid- to senior-level individuals,across other departments and/or business units… In addition, the position is responsible for assisting the manager with development, analyses, and implementation of staffing,…
  • 3.3
    Grocery Outlet – Emeryville, CA
    $53k-$80k(Glassdoor est.)
    NEW
    The Challenge: Grocery Outlet is seeking a Senior HRIS Analyst to oversee the design, configuration, implementation and ongoing… What you will do: Work extensively with the Payroll Manager to understand company structure and timekeeping systems and…
  • 4.9
    Zengistics – Austin, TX
    EASY APPLY
    HOT
    Carrier Sales Representative role! What Will You Do? The Senior Carrier Sales Representative role provides you with a unique… and influence others Ability to prioritize, multi-task, and manage time effectively Capable of using new software, online resources…
  • 3.8
    Prometric – White Marsh, MD
    EASY APPLY
    $39k-$53k(Glassdoor est.)
    6 days ago 6d
    Description: The Call CenterOperationsManager is responsible for managing the day-to-day operations of the contact center… oversight is achieved at all times that the center is operational Builds relationships with management, staff, and representatives…
  • 3.5
    Marchex – Seattle, WA
    26 days ago 26d
    effectively both independently or as a team member with peers and/or senior technical staff. Must be available to work non-standard shifts… service/network operations center role. Experience with the ITIL or MOF based guidelines for service operations. Experienced…
  • 2.7
    Wilson Elser – New York, NY
    $176k-$258k(Glassdoor est.)
    HOT
    Infrastructure SeniorManager 10/25/17 | New York Wilson Elser currently seeks an Infrastructure SeniorManager to join… the nation's largest law firms. The Position This SeniorManager position will be responsible for leading Information Technology…
  • 3.3
    Government Employees Health Association – Lees Summit, MO
    $65k-$93k(Glassdoor est.)
    5 days ago 5d
    they need and work closely with Project Managers to track progress. Reports to Senior Executives on the progress of the individual… near Douglas Rd and I-470. The claims processing office and call center is located in Independence near Little Blue Parkway and I…
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