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Senior Customer Experience Manager Jobs

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  • 5.0
    Singhal & Company – Klamath Falls, OR
    EASY APPLY
    Est. Salary $40k-$64k
    13 days ago 13d
    years experience in Managing Customer Service Teams Proven work experience as a Help/Service Desk ManagerExperience managing… but not limited to): The Customer Engagement Manager is a customer facing Service Desk Manager role. The candidate shall provide…
  • 2.7
    Healthfirst (New York) – New York, NY
    NEW
    the entire customer journey, leveraging secondary and primary research and social media listening Develop and manage an online… world-class CustomerExperience (CX) center of excellence. Using a data-driven approach you will architect customer insight gathering…
  • 4.0
    Contently – New York, NY
    Est. Salary $89k-$137k
    NEW
    someone who has enterprise B2B platform experience, can interface with corporate customers, and is comfortable with an agile and… of the user experience across the organization Who you are: 7+ years IA/UX experience 5+ years IA/UX experience with enterprise…
  • 3.2
    Greenway Health – Birmingham, AL
    Est. Salary $37k-$58k
    6 days ago 6d
    Summary The CustomerExperienceManager role is to provide key accounts a single, dedicated resource to manage the ongoing relationship… assigned Experience Education BA or BS preferred Minimum Qualifications 2-3 years in a customer-facing role…
  • 4.7
    Demandbase – San Francisco, CA
    Est. Salary $181k-$272k
    23 days ago 23d
    for us. The SeniorCustomerExperienceManager plays a critical role in counseling and guiding our customers on their path to… the business impact of all Customer Strategy & Experience activities Desired Skills and Experience: BA or BS degree, preferably…
  • 3.4
    Phunware – Austin, TX
    Est. Salary $42k-$64k
    12 days ago 12d
    ensuring customer satisfaction. The SeniorManager, Customer Success will ensure that our Customer Success Managers excel as consultants… the Fulfillment team, the SeniorManager, Customer Success is responsible for leadership of our Customer Success Team. This includes…
  • 3.8
    Grant Thornton – Chicago, IL
    Est. Salary $52k-$77k
    26 days ago 26d
    of Digital for Grant Thornton U.S., the SeniorManager of Digital CustomerExperience will lead our pubic facing web channel.… · Forecast, plan, and track digital customerexperience budget needs · Manage agencies, implementation partners, and…
  • 3.7
    The Irvine Company – Irvine, CA
    Est. Salary $59k-$92k
    7 days ago 7d
    programs to enhance the guest experience Conduct monthly meetings with Guest Services & CustomerExperience Team, to communicate and… return guests to their rooms as needed Keep the Rooms Division Manager informed of all activities of guest services department. Assign…
  • 3.9
    T-Mobile – Bellevue, WA
    Est. Salary $48k-$71k
    NEW
    us by making things fun and easy. The SeniorManager for T-Mobile @Work CustomerExperience will serve a crucial role in evolving… perspectives and critique Experience in user research methods, data and analysis Knowledge and experience of customer satisfaction drivers…
  • N. B. Kenney Company, Inc. – Devens, MA
    EASY APPLY
    NEW
    information and respond to questions from groups of managers, clients, customers, and the general public. Excellent Computer, communication… accident causes and hazards for use by company personnel and senior management. Assist, set up and conducts training. Assists…
  • 3.9
    Freedom Financial Network – Tempe, AZ
    5 days ago 5d
    optimal customerexperience as they work with the Freedom Team to secure desired loan financing. In this role, the Manager will… expectations across team members, peers, managers, and Executive Leadership Manage or oversee administrative tasks of the department…
  • 4.5
    Aspect Security – New York, NY
    EASY APPLY
    Est. Salary $117k-$165k
    NEW
    Aspect Security is looking for an experienced, hands-on Senior Application Security Engineer to lead a team while executing client… security. Identify and communicate risks to team and project manager. Write technical reports based on findings. Mentor your…
  • 3.4
    Symphony Commerce – San Francisco, CA
    Est. Salary $128k-$193k
    27 days ago 27d
    chain. As a Senior Software Engineer at Symphony, you’ll be the primary technical lead within our Site Experience team. While… team, working closely with our principal engineers as well as senior executives to define our technical roadmap Coach and mentor…
  • Etain Power – Fremont, CA
    EASY APPLY
    NEW
    Responsibilities · Collaborate with business development managers and customers to provide PV project support for development, design… development managers in writing and preparing exhibits for proposals and contracts; · Assist business development managers with technical…
  • 4.8
    Rover.com – Seattle, WA
    Est. Salary $89k-$136k
    6 days ago 6d
    companies. What we're looking for: The SeniorManager, CustomerExperience is primarily responsible for ensuring pet parents… Lead and develop a team of supervisors/managers that solves problems experienced by customers. Set and communicate team metrics and…
  • 2.0
    Hearst Business Media – Dallas, TX
    Est. Salary $57k-$90k
    19 days ago 19d
    less seniorCustomerExperienceManagers. Prioritize and occasionally resolve reported issues. Respond to customer emails… multiple customer accounts, typically our larger more strategic accounts, and serves as gatekeeper and liaison between customers and…
  • 3.2
    United Health Services Hospitals – Binghamton, NY
    6 days ago 6d
    satisfaction, maintaining communication between senior leadership, the patient experience strategy team and organization leaders and… results, in collaboration with department managers and/or executive leadership. Manages Patient Relations function and all facets…
  • 3.4
    Liberty Mutual – Boston, MA
    Est. Salary $41k-$62k
    26 days ago 26d
    the customerexperience Develop material to communicate findings/conclusions/recommendations Present findings to senior leaders… 100 Company! The Manager of CustomerExperience Strategy will be a key part of the CustomerExperience(CX) Strategy team which…
  • 3.0
    Homecare Homebase – Dallas, TX
    Est. Salary $46k-$74k
    18 days ago 18d
    Mentor less seniorCustomerExperienceManagers. Prioritize and occasionally resolve reported issues. Respond to customer emails… multiple customer accounts, typically our larger more strategic accounts, and serves as gatekeeper and liaison between customers and…
  • 4.2
    MHP - A Porsche Company – Birmingham, AL
    Est. Salary $42k-$61k
    18 days ago 18d
    who can provide experience and support to bring new ideas to your customers. MHP UK Culture Experience a start-up working… Hybris) experience is a plus Three plus years of experience required Automotive industry experience preferred…
  • 3.8
    IKEA – Merriam, KS
    Est. Salary $26k-$40k
    NEW
    shopping experience. Lead the customerexperience team (active selling leader, loyalty leader and customer service manager) and… ability to influence through the use of customer insights. Knowledge about how to manage and develop complex processes. Knowledge…
  • 5.0
    Aha! – United States
    EASY APPLY
    Est. Salary $57k-$87k
    8 days ago 8d
    with our software and to delight them. As a Customer Success SeniorManager at Aha!, you will have an excellent opportunity… Customer Success Sr. Manager (product managerexperience required) Anywhere in the United States Customer Success…
  • 3.6
    Sapient – New York, NY
    Est. Salary $121k-$173k
    NEW
    Title SeniorManager, Experience Strategy Job Summary SapientRazorfish is searching for a seniorExperience Strategist… and be the champion for customer insights and strategy with clients and internal teams · Provide senior-level consulting, planning…
  • 3.6
    PTC – United States
    5 days ago 5d
    America Country-City USA-Needham Business Title Senior Corporate Experience Engineer PTC Org Strategy Job Description for… guests experience the value of PTC technology, and deliver presentations to globally remote audiences Product manage the showcase…
  • 4.1
    Christiana Care – Newark, DE
    Est. Salary $47k-$69k
    NEW
    PRIMARY FUNCTION: Senior Program Manager is responsible for the management of initiatives/projects associated with the overall… directors and senior -level leadership. DIRECTION/SUPERVISION RECEIVED: Vice President of Patient Experience EDUCATION…
  • 3.8
    Extensis – Portland, OR
    6 days ago 6d
    ensure a consistent customer site experience from pre-sales through purchase and post-sales phases. Manage digital marketing… in-house designer. Experience with robust templates for the CMS, implementing extensions and customizations as needed. Oversee…
  • 3.5
    HYDE ENGINEERING + CONSULTING – Emeryville, CA
    15 days ago 15d
    The Senior Engineer will work with our clients in the areas of pharmaceutical and biopharmaceutical industries. Responsibilities… consultants (including owners, builders, developers, program managers, architects, vendors, etc.) Creates detailed designs and…
  • 3.8
    Goldman Sachs – New York, NY
    Est. Salary $51k-$75k
    7 days ago 7d
    risk management and customer service. How you will fulfill your potential: • Define, launch, and manage new loan product features… seamless and compelling multi-channel customerexperience through all touchpoints of the customer journey • Develop and own implementation…
  • 3.5
    SPS Commerce – Minneapolis, MN
    Est. Salary $30k-$38k
    6 days ago 6d
    all customers, as well as accurate & timely reporting, analysis, exception review, and reconciliations. The SeniorManager, Accounts… Description SeniorManager, Accounts Receiveable POSITION SUMMARY: The SeniorManager, Accounts Receivable is responsible…
  • 3.1
    ACT – Iowa City, IA
    Est. Salary $70k-$101k
    4 days ago 4d
    working at ACT at act.org! Position objective: The Senior Product Manager provides experienced product management leadership and… acumen Willingness to travel as required REPORTS TO: Senior Director COMPENSATION: Starting salary commensurate with…
  • 4.2
    Ryan, LLC – Dallas, TX
    Est. Salary $73k-$114k
    NEW
    status update to the project Lead and project Manager. Education and Experience: Bachelor of Business Administration or Bachelor… Senior Software Engineer (SSE) position requires a motivated, enthusiastic, and pro-active engineer with an excellent 'can-do'…
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