Senior Escalation Engineer Jobs | Glassdoor
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Senior Escalation Engineer Jobs

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  • 3.7
    Citrix – Alpharetta, GA
    Est. Salary $56k-$79k
    15 days ago 15d
    individual to join our Mobility App Delivery team as a SeniorEscalationEngineer. We believe that the customer comes first and, you… Requisition: R6324 EscalationEngineer - Mobility (Open) Job Posting Title: EscalationEngineer - Mobility Job…
  • 3.3
    Hewlett Packard Enterprise – Santa Clara, CA
    Est. Salary $65k-$91k
    14 days ago 14d
    Senior QA / EscalationEngineer Job Description: Responsibilities Interface with Aruba support engineers to troubleshoot… as SQA engineer or support or escalationengineer. Qualifications BS with 8+ years of experience in Engineering CS, EE…
  • 3.6
    Aruba Networks, Inc. – Santa Clara, CA
    Est. Salary $78k-$108k
    6 days ago 6d
    as SQA engineer or support or escalationengineer. Qualifications BS with 8+ years of experience in Engineering CS, EE… Responsibilities Interface with Aruba support engineers to troubleshoot and diagnose customer problems. Work to recreate…
  • 3.4
    Casa Systems Inc – Andover, MA
    Est. Salary $63k-$91k
    NEW
    around the world. We are seeking to hire a Senior Technical Support Engineer to join our growing Technical Call Center team… team located in Andover, MA, USA. The Senior Technical Support Engineer will be responsible for providing post-sales, first-line…
  • 3.5
    Spade Technology – Mansfield, MA
    Est. Salary $57k-$81k
    7 days ago 7d
    Southern New Hampshire. Our Tier III Support Engineers act as the highest escalation point for customer issues as well as coach… . Essential Duties and Responsibilities: Incident escalation, especially for complex network issues. Coach and mentor…
  • 3.3
    Dyn – Cambridge, MA
    Est. Salary $74k-$114k
    NEW
    Seeking a talented Senior Software Engineer to become part of a fast-paced world class software engineering team focusing on Messaging… effectively and with a sense of urgency to meet deadlines and escalate issues appropriately Work as part of a squad which is organized…
  • 3.7
    Tableau Software – Seattle, WA
    Est. Salary $116k-$171k
    NEW
    from some of the top performance engineers in Tableau while helping Support and Engagement Engineers solve cases *Who you are**… of maintaining high quality in your code. You know how to engineer solutions that balance robustness, scalability and performance…
  • 5.0
    Bowman williams – New York, NY
    Est. Salary $61k-$96k
    9 days ago 9d
    Senior Windows Escalation Support Engineer We are seeking a Senior Windows Escalation Support Engineer to be the… end-point Engineer for all client engineering and system administration issues. The Senior Windows Escalation Support Engineer will…
  • 2.5
    Nimbus Data – Aliso Viejo, CA
    EASY APPLY
    Est. Salary $60k-$83k
    9 days ago 9d
    representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation… Windows/VMWare). Experience managing critical customer escalations. A high level of attention to details, ability to multitask…
  • 3.0
    Posh Consulting – Redmond, WA
    Est. Salary $51k-$69k
    13 days ago 13d
    closely collaborate with engineering, operations and CSS engineers. The Senior Support EscalationEngineer is a critical role in… Title: Senior Support EscalationEngineer Location: Redmond, WA Duration: Full time Responsibilities include…
  • 4.6
    Infinite Resource Solutions – Atlanta, GA
    EASY APPLY
    Est. Salary $67k-$96k
    10 days ago 10d
    Job Description The Senior Network Engineer will be responsible for the design, implementation, support and administration of… specifications information. Will be available for Tier 3 support escalations of the Enterprise/Data Center Network Infrastructure as needed…
  • 4.4
    HyTrust – Mountain View, CA
    EASY APPLY
    Est. Salary $76k-$103k
    7 days ago 7d
    HyTrust is seeking a Senior QA Engineer to help improve the quality and performance of its award-winning flagship product, HyTrust… field support organization to investigate customer escalations. Perform root-cause analysis of problems and isolate issues.…
  • 3.4
    Turbine – Needham, MA
    Est. Salary $82k-$126k
    NEW
    Turbine Inc. seeks a Senior Software Engineer, Release Engineering & Tools for the Turbine MOB Engineering department. Turbine… for a senior level engineer to work closely with several franchise teams to develop and maintain the release engineering infrastructure…
  • 4.0
    Microsoft – Issaquah, WA
    Est. Salary $117k-$201k
    NEW
    the business. Own escalations and manage Executive expectations and communications. Partner with senior leadership to improve… improve escalation management across the company. Partner across CSS to drive a better overall experience for escalation scenarios…
  • 4.4
    Netelligent – Saint Louis, MO
    NEW
    infrastructure, and telephony issues. The Engineer will escalate unsolved service requests to SeniorEngineers after resolution time thresholds… and Associate Engineer duties as required. Analyze and troubleshoot network communication failures and escalate issues according…
  • 4.4
    HyTrust – Mountain View, CA
    EASY APPLY
    7 days ago 7d
    skills Ability to work on multiple projects and customer escalations at the same time, develop work estimates, and coordinate… HyTrust is seeking an experienced kernel/driver Software Engineer to join the continued expansion of DataControl into AWS, Azure…
  • 4.4
    MongoDB – Palo Alto, CA
    Est. Salary $55k-$114k
    11 days ago 11d
    providing timely and accurate updates to senior management regarding active escalations, as well as important detail on the status… applications. The Escalation Manager is a critical role within Technical Services, working internally with our Engineering, Services,…
  • 4.6
    Infinite Resource Solutions – Atlanta, GA
    EASY APPLY
    Est. Salary $67k-$96k
    10 days ago 10d
    The Senior Network Engineer will be responsible for the design, implementation, support and administration of the client Enterprise… specifications information. Will be available for Tier 3 support escalations of the Enterprise/Data Center Network Infrastructure as needed…
  • 3.6
    Q2eBanking – Austin, TX
    7 days ago 7d
    Q2 is seeking a  Senior Cloud Engineerto join the Q2 Datacenter Engineering team. This team is responsible for the architecture… architecture, deployment and point-escalation support of Q2’s customer facing Software as a Service (SaaS) and custom hosting products.…
  • 3.8
    Juniper Networks – United States
    Est. Salary $50k-$75k
    NEW
    less senior staff. Reviews and provides input on ECOs. Minimum Qualifications: Bachelor's degree in engineering or equivalent… Provides expert support on hardware related customer issues escalated from technical support teams globally. Exercises independent…
  • 3.4
    Eze Castle Integration – Dallas, TX
    Est. Salary $72k-$100k
    6 days ago 6d
    Job Description: SeniorEngineer The SeniorEngineer is responsible for being a technical lead and escalation point for implementing… act as an escalation point from Helpdesk Analysts, Network Operations Analysts and from Field and Full Time Engineers. Experience…
  • 1.8
    Catbird Networks – Scotts Valley, CA
    EASY APPLY
    8 days ago 8d
    team. Position Description We are seeking a SeniorEscalation Software Engineer to work closely with Customer Support and Enterprise… Primary Responsibilities Provide engineering-level technical troubleshooting for customer escalated issues that involve our most technically…
  • 3.6
    Miller Cooper &Co – Deerfield, IL
    Est. Salary $63k-$96k
    12 days ago 12d
    Directory structure. Provides escalation support to System Engineers and Desktop Engineers as required Creates server installation… search for a Senior Systems Engineer.*** JOB SUMMARY: Establishes, maintains, and provides the engineering direction needed…
  • 4.4
    Zendesk – Madison, WI
    Est. Salary $88k-$111k
    NEW
    exceptional employees. We’re looking for a dynamic Senior DevOps Engineer to join our growing CloudOps team in Madison! As… ) Act as an escalation point for vendor communications (cloud service provider reliability) Act as an escalation point for issues…
  • Service-now.com – Orlando, FL
    Est. Salary $40k-$87k
    12 days ago 12d
    Description Senior Account Escalations Manager Orlando, FL This position reports to: Manager, Account Escalations Management… this role: ServiceNow is currently seeking a Sr. Account Escalation Manager (AEM) to manage customer accounts requiring an enhanced…
  • 3.8
    Centrify – Santa Clara, CA
    Est. Salary $70k-$95k
    7 days ago 7d
    leading a team of seniorengineers who provide analysis and resolution of high-impact and critical escalations across our platform… and motivate a globally dispersed team of Escalation and Critical Situation Engineers who are responsible for proposing mutual…
  • 4.0
    VMware – Palo Alto, CA
    Est. Salary $72k-$144k
    13 days ago 13d
    VMware is seeking an Experienced EngineeringEscalation and Program Manager to both manage VMware Cloud SDDCaaS solutions and… will be a hands-on Escalation Manager dealing with complex technical situations by managing our engineering teams to overcome the…
  • 3.8
    Software AG – Denver, CO
    Est. Salary $77k-$119k
    10 days ago 10d
    customers, when escalations occur   ABOUT YOU Skills and Experience We are looking for a Senior Software Engineer with the… ABOUT THE JOB  Senior Software Engineer; Be a member of a team of highly-talented software engineers following Agile/Scrum…
  • 3.6
    ServiceNow – Orlando, FL
    Est. Salary $54k-$112k
    14 days ago 14d
    Senior Account Escalations Manager Orlando, FL This position reports to: Manager, Account Escalations Management ServiceNow… this role: ServiceNow is currently seeking a Sr. Account Escalation Manager (AEM) to manage customer accounts requiring an enhanced…
  • 3.2
    FreedomPay – Philadelphia, PA
    Est. Salary $59k-$98k
    NEW
    new systems in support of key business initiatives Provide escalated support from the helpdesk on complicated end user and operational… Senior IT Administrator Posted August 15, 2017 Philadelphia, PA Company Overview FreedomPay is a fast paced, high…
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