Senior Software Engineer, Escalation Jobs | Glassdoor

Senior Software Engineer, Escalation Jobs

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  • 3.5
    MapR – San Jose, CA
    Est. Salary $75k-$103k
    6 days ago 6d
    experience in a senior support/escalation role Experience in supporting/debugging enterprise database or systems software (e.g. SQL… have an immediate opportunity for an experienced Sustaining Engineer Key Responsibilities: Sustaining critical components of…
  • 1.8
    Catbird Networks – Scotts Valley, CA
    EASY APPLY
    5 days ago 5d
    team. Position Description We are seeking a Senior Escalation Software Engineer to work closely with Customer Support and Enterprise… Primary Responsibilities Provide engineering-level technical troubleshooting for customer escalated issues that involve our most technically…
  • 3.3
    ACT – Iowa City, IA
    Est. Salary $59k-$85k
    4 days ago 4d
    ACT at act.org! Position objective: The Senior Software Test Engineer will lead testing efforts across multiple projects… groups of team members and contingent workers; serve as an escalation point for testers within assigned area Ensure that team…
  • 4.5
    Tacit Knowledge – San Francisco, CA
    Est. Salary $129k-$175k
    28 days ago 28d
    for it. Lead and mentor highly talented and motivated software engineers to become even better. Think long term. Prioritize. Write… Ruby) Experience in building and architecting large software engineering efforts Extensive experience in providing expertise…
  • 2.6
    Elekta – Sunnyvale, CA
    Est. Salary $97k-$130k
    17 days ago 17d
    development engineering team has opportunities for Senior Software Quality Engineers in development and testing of new and existing… Solid test engineer with six years of software development and testing experience including knowledge of software testing methodology…
  • 4.4
    Coupa Software – Reno, NV
    Est. Salary $47k-$74k
    5 days ago 5d
    managing customer tickets, your ticket queue, and client escalations. In addition, you will be looking at database tables, combing… and accountability. We are looking for a Technical Support Engineer to support the Coupa Cloud. This role will involve skill sets…
  • 4.0
    MathWorks – Natick, MA
    Est. Salary $90k-$133k
    3 days ago 3d
    We are looking for a highly motivated software engineer to leverage their software development prowess and help our customers… and enhance existing capabilities. Lead the resolution of escalated and advanced technical issues. Propose innovative solutions…
  • 4.4
    Five9 – San Ramon, CA
    Est. Salary $79k-$115k
    5 days ago 5d
    a leader in cloud contact center software, is actively searching for a Senior Network Engineer Operations. This individual will… field (CCNA or CCNP engineer preferred) 5+ years of experience on a service provider network in engineering or operations roles…
  • STORAGE CORPORATE – Raleigh, NC
    Est. Salary $65k-$106k
    4 days ago 4d
    approaches to solutions for a wide range of complex software engineering problems. Understands company goals and practices and… RESPONSIBILITIES Support customer service teams for customer escalations for the EMC Analytics Insights Module, troubleshoot and root-cause…
  • 3.9
    IZEA – Orlando, FL
    Est. Salary $87k-$132k
    27 days ago 27d
    Job Description IZEA is looking a Senior Software Engineers focused on DevOps and SecOps to join our team in Winter Park, FL.… services that make up the IZEA Exchange platform Troubleshoot, escalate and fix production errors Work with stakeholders to define…
  • 3.1
    Dyn – Manchester, NH
    Est. Salary $73k-$100k
    24 days ago 24d
    Senior Software Engineer (Messaging) On January 31, 2017 Oracle completed the acquisition of Dyn, which now operates as an… is seeking a talented Software Engineer to become part of a fast-paced world class software engineering team focusing on Messaging…
  • 3.8
    EMC – Raleigh, NC
    Est. Salary $74k-$100k
    12 days ago 12d
    approaches to solutions for a wide range of complex software engineering problems. Understands company goals and practices and… RESPONSIBILITIES Support customer service teams for customer escalations for the EMC Analytics Insights Module, troubleshoot and root-cause…
  • 3.8
    Swiss Re – New York, NY
    Est. Salary $63k-$97k
    6 days ago 6d
    Senior Field Services Engineer USA - New York, NY About Swiss Re This is your opportunity to join Swiss… requests are fulfilled within the defined OLA and SLA guidelines; escalate any incident or service request which breaches its SLA to the…
  • 4.6
    Real-Time Innovations – Sunnyvale, CA
    Est. Salary $93k-$125k
    26 days ago 26d
    The Client is seeking a Senior QA Engineer - Escalation Engineering who thrives on a challenging and fast-paced environment.… as SQA engineer or support or escalation engineer. Qualifications BS with 8+ years of experience in Engineering CS, EE…
  • 3.5
    Veritude – Merrimack, NH
    EASY APPLY
    18 days ago 18d
    related discipline. 6+ years of hands-on enterprise software QA engineering, analysis, and testing experience Proven work experience… Skills and Knowledge Ability to drive the resolution of escalated issues in an effective manner Ability to adapt to a dynamic…
  • 3.6
    Dell – Raleigh, NC
    Est. Salary $53k-$75k
    12 days ago 12d
    approaches to solutions for a wide range of complex software engineering problems. Understands company goals and practices and… RESPONSIBILITIES Support customer service teams for customer escalations for the EMC Analytics Insights Module, troubleshoot and root-cause…
  • Tech-Nique Partners – New York, NY
    Est. Salary $49k-$78k
    12 days ago 12d
    businesses. Job Description: We are looking for a senior L3 Data Support Engineer to be part of a Global Operations team. A person… Wireless and HD Wifi). Ideal candidate will be a point of escalation for all issues related to day to day operations or any project…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $97k-$135k
    27 days ago 27d
    NFV) BU is looking for a passionate and highly motivated software engineer who will be responsible for the development, validation… possess a BS Computer Science/Engineering and have 6-8 years direct, hands-on experience in software test development. You have experienced…
  • 3.1
    Casa Systems Inc – Andover, MA
    Est. Salary $61k-$90k
    26 days ago 26d
    around the world. We are seeking to hire a Senior Technical Support Engineer to join our growing Technical Call Center team… team located in Andover, MA, USA. The Senior Technical Support Engineer will be responsible for providing post-sales, first-line…
  • 3.9
    DataXu – Boston, MA
    Est. Salary $95k-$127k
    27 days ago 27d
    Sustaining Engineering group is in need of proven leader in raising customer satisfaction. The Senior Engineering manager will… Engineering Manager - Escallations DataXu’s vision is to make marketing better using data science. The world’s top brands…
  • 3.6
    American Airlines – Phoenix, AZ
    Est. Salary $101k-$128k
    2 days ago 2d
    : Telecom, Telecommunications, Database, Engineer, Oracle, Technology, Engineering… Customer Service Skills. Experience in meeting commitments - escalating issues, taking corrective actions and resolving program release…
  • 2.4
    Innovative Interfaces, Inc – Syracuse, NY
    13 days ago 13d
    stakeholders and project team. Escalates project blocking issues and delays to Engineering Management in a timely manner.… SPECIFICS The Senior Program Manager is responsible for managing the full lifecycle of multiple global engineering projects and…
  • 2.7
    Yellowpages.com – Glendale, CA
    Est. Salary $102k-$137k
    1 days ago 13hr
    looking for a self-driven and proactive candidate for a Senior Software Engineer position in our Query Intelligence team. This position… Propose new and innovative ideas to develop scalable software engineering solutions * Lead the creation of quick prototypes…
  • 4.1
    Kronos Incorporated – Chelmsford, MA
    Est. Salary $77k-$113k
    3 days ago 3d
    assess requirements and recommend solutions. - Handle off-hour escalations as needed. Qualifications - 4-year technical degree.… Kronos is seeking an experienced Cloud Systems and Network Engineer capable of leading and integrating into an experienced team…
  • 4.4
    Guidewire Software, Inc. – United States
    Est. Salary $81k-$122k
    4 days ago 4d
    Location: Flexible, US Guidewire is a software company. Guidewire exists to deliver the software that P/C insurers need to adapt and… of delays and manages stakeholder expectations throughout. Escalates delays and project impacts appropriately, and creates appropriate…
  • 3.1
    iHeartMedia Inc. – San Antonio, TX
    Est. Salary $69k-$93k
    6 days ago 6d
    outlet in America. The senior application support engineer will serve in a role as a point of escalation for critical and non-critical… releases and participate in release activities. The Senior Application Support Engineer will: Repair outages on enterprise applications…
  • VFLASH – United States
    4 days ago 4d
    Senior Tier 3 Escalation/Support Engineer ScaleIO is looking for an L3 Technical Support Engineer to help drive our ground… complex systems level customer issues. Works closely with Engineering and other technical business units to increase knowledge…
  • 2.9
    Quest Software – Hopkinton, MA
    Est. Salary $64k-$90k
    18 days ago 18d
    work and live. Senior Tier 3 Escalation/Support Engineer ScaleIO is looking for an L3 Technical Support Engineer to help drive… drive our ground breaking software defined storage technology. This is a great opportunity to be involved in revolutionizing the…
  • 3.6
    Squar Milner – Newport Beach, CA
    EASY APPLY
    Est. Salary $73k-$110k
    18 days ago 18d
    Provides a level of escalation and problem resolution for all Help Desk members with network, software and applications problems… networking devices and generate all appropriate alerts, notify and escalate with urgency. Provides assistance and guidance to all IT…
  • 3.5
    Amazon – Seattle, WA
    Est. Salary $120k-$168k
    3 days ago 3d
    day. As a Senior Technical Program Manager (TPM), you will work closely with stakeholders, software engineers and product teams… skills Degree in computer science or engineering preferred Previous work experience as a software developer…
  • 2.7
    StayWell – Salt Lake City, UT
    Est. Salary $35k-$50k
    6 days ago 6d
    Specialist, Senior Location/Division Salt Lake City, UT Job Description Job: Senior Technical Support Specialist Engineer Job… services. The Sr.Technical Support Specialist Engineer troubleshoots, documents and escalates issues that may be related to the Company…
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