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Senior Support Escalation Engineer Jobs

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  • 3.4
    Casa Systems Inc – Andover, MA
    Est. Salary $63k-$91k
    NEW
    around the world. We are seeking to hire a Senior Technical SupportEngineer to join our growing Technical Call Center team… team located in Andover, MA, USA. The Senior Technical SupportEngineer will be responsible for providing post-sales, first-line…
  • 3.7
    Citrix – Alpharetta, GA
    Est. Salary $56k-$77k
    16 days ago 16d
    individual to join our Mobility App Delivery team as a SeniorEscalationEngineer. We believe that the customer comes first and, you… Requisition: R6324 EscalationEngineer - Mobility (Open) Job Posting Title: EscalationEngineer - Mobility Job…
  • 5.0
    Bowman williams – New York, NY
    Est. Salary $61k-$96k
    10 days ago 10d
    Senior Windows EscalationSupportEngineer We are seeking a Senior Windows EscalationSupportEngineer to be the… end-point Engineer for all client engineering and system administration issues. The Senior Windows EscalationSupportEngineer will…
  • 3.0
    Posh Consulting – Redmond, WA
    Est. Salary $51k-$69k
    15 days ago 15d
    the SeniorSupportEscalationEngineer will focus on determining technical support scenarios, supportability asks, support workflow… CSS engineers. The SeniorSupportEscalationEngineer is a critical role in the implementation of Azure Platform support capabilities…
  • 4.0
    Microsoft Corporation – Issaquah, WA
    Est. Salary $117k-$201k
    NEW
    the business. Own escalations and manage Executive expectations and communications. Partner with senior leadership to improve… processes in large global support organizations to lead transformation and drive change in the Escalation capability for CSS globally…
  • 4.5
    Eliassen Group – Beltsville, MD
    NEW
    the i3 support expert and taking the technical lead for escalated i3 product issues Strong proactive approach to support and maintenance… Months - Contract to Hire Our client is seeking a Senior Contact Center Engineer to join their team. What You'll Do: Work…
  • 3.6
    Aruba Networks, Inc. – Santa Clara, CA
    Est. Salary $78k-$108k
    7 days ago 7d
    as SQA engineer or support or escalationengineer. Qualifications BS with 8+ years of experience in Engineering CS, EE… Responsibilities Interface with Aruba supportengineers to troubleshoot and diagnose customer problems. Work to recreate…
  • 3.7
    Informatica – Redwood City, CA
    Est. Salary $81k-$112k
    Today 8hr
    serve as Technical Support champion for both internal and external customers. The Sr. Technical SupportEngineer will exercise independent… customers environment. Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally…
  • 3.8
    Juniper Networks – United States
    Est. Salary $50k-$75k
    4 days ago 4d
    product support personnel. Responsibilities: Provides expert support on hardware related customer issues escalated from technical… Provides hardware engineeringsupport to customers, customer support personnel and field support staff on systems and product…
  • 3.3
    Hewlett Packard Enterprise – Santa Clara, CA
    Est. Salary $65k-$91k
    15 days ago 15d
    Senior QA / EscalationEngineer Job Description: Responsibilities Interface with Aruba supportengineers to troubleshoot… as SQA engineer or support or escalationengineer. Qualifications BS with 8+ years of experience in Engineering CS, EE…
  • 3.8
    Centrify – Santa Clara, CA
    Est. Salary $70k-$96k
    8 days ago 8d
    leading a team of seniorengineers who provide analysis and resolution of high-impact and critical escalations across our platform… and motivate a globally dispersed team of Escalation and Critical Situation Engineers who are responsible for proposing mutual…
  • 3.7
    Tableau Software – Seattle, WA
    Est. Salary $116k-$171k
    4 days ago 4d
    from some of the top performance engineers in Tableau while helping Support and Engagement Engineers solve cases *Who you are**… of maintaining high quality in your code. You know how to engineer solutions that balance robustness, scalability and performance…
  • 3.3
    Progress – Bedford, MA
    Est. Salary $73k-$104k
    9 days ago 9d
    corresponding systems. Provides Engineering with clear and complete information, when engineering assistance is required, carrying… , interactions with development, and other open issues. Escalates product issues to management or other team members. Logs…
  • 4.4
    HyTrust – Mountain View, CA
    EASY APPLY
    Est. Salary $76k-$103k
    9 days ago 9d
    HyTrust is seeking a Senior QA Engineer to help improve the quality and performance of its award-winning flagship product, HyTrust… Work with development engineers to drive issues to resolution and closure; Work with the field support organization to investigate…
  • 4.4
    HyTrust – Mountain View, CA
    EASY APPLY
    9 days ago 9d
    skills Ability to work on multiple projects and customer escalations at the same time, develop work estimates, and coordinate… HyTrust is seeking an experienced kernel/driver Software Engineer to join the continued expansion of DataControl into AWS, Azure…
  • 4.6
    Infinite Resource Solutions – Atlanta, GA
    EASY APPLY
    Est. Salary $67k-$96k
    11 days ago 11d
    Job Description The Senior Network Engineer will be responsible for the design, implementation, support and administration of… specifications information. Will be available for Tier 3 supportescalations of the Enterprise/Data Center Network Infrastructure…
  • 3.4
    Symphony Commerce – San Francisco, CA
    Est. Salary $95k-$138k
    9 days ago 9d
    commerce-as-a-services software and services. As a Senior Technical SupportEngineer at Symphony, you’ll work with some of the most… Javascript (optional) ENGINEERING PRINCIPLES Place trust in your coworkers, support ideas with data, and adjust…
  • 3.3
    Dyn – Cambridge, MA
    Est. Salary $74k-$114k
    NEW
    Seeking a talented Senior Software Engineer to become part of a fast-paced world class software engineering team focusing on Messaging… effectively and with a sense of urgency to meet deadlines and escalate issues appropriately Work as part of a squad which is organized…
  • 4.6
    Infinite Resource Solutions – Atlanta, GA
    EASY APPLY
    Est. Salary $67k-$96k
    11 days ago 11d
    The Senior Network Engineer will be responsible for the design, implementation, support and administration of the client Enterprise… specifications information. Will be available for Tier 3 supportescalations of the Enterprise/Data Center Network Infrastructure…
  • 3.8
    Marin Software – San Francisco, CA
    Est. Salary $121k-$174k
    NEW
    Marin Software as Senior Application Operations Engineer to bring your vast technical experience of supporting mission critical… Identify opportunities to leverage and train 1st line support to prevent escalations in the future. Develop, manage and follow operational…
  • 4.1
    Databricks – San Francisco, CA
    Est. Salary $52k-$110k
    4 days ago 4d
    technical engineering which they have acquired the rights to under a Technical Support contract with Databricks. Escalation management… ) Initiating hierarchical escalation process as per the incident management process, including senior managers and/or executives…
  • 3.4
    Turbine – Needham, MA
    Est. Salary $82k-$126k
    NEW
    Turbine Inc. seeks a Senior Software Engineer, Release Engineering & Tools for the Turbine MOB Engineering department. Turbine… for a senior level engineer to work closely with several franchise teams to develop and maintain the release engineering infrastructure…
  • 3.1
    Systems Maintenance Services – Hudson, MA
    Est. Salary $48k-$72k
    14 days ago 14d
    Working Conditions or Additional requirements: SeniorSupportEngineer is required to be in a once every four week afterhours… Isilon Product SupportEngineer is required to lead global technical support for EMC Isilon hardware/software support operations,…
  • 4.4
    Netelligent – Saint Louis, MO
    4 days ago 4d
    infrastructure, and telephony issues. The Engineer will escalate unsolved service requests to SeniorEngineers after resolution time thresholds… and Associate Engineer duties as required. Analyze and troubleshoot network communication failures and escalate issues according…
  • 5.0
    Bowman williams – Washington, DC
    Est. Salary $68k-$104k
    NEW
    III EscalationSupport for local clients in NOVA, DC and MD. The EscalationSupportEngineer will be the top tier support for… System Engineer – Tier III EscalationSupport Bowman Williams Staffs the Cloud. We are seeking a System Engineer that…
  • 3.7
    ABBYY – Milpitas, CA
    EASY APPLY
    Est. Salary $94k-$144k
    NEW
    information from content. As a Senior Software Engineer, you will have an important part in supporting the ABBYY Text Analytics team… Headquarters invites you to apply for the position of Senior Software Engineer, Text Analytics. You’ll find an atmosphere where talented…
  • 3.5
    Spade Technology – Mansfield, MA
    EASY APPLY
    Est. Salary $59k-$82k
    9 days ago 9d
    Tier III SupportEngineers act as the highest escalation point for customer issues as well as coach and mentor other support staff… Responsibilities: Incident escalation, especially for complex network issues. Coach and mentor other support staff, particularly new…
  • 3.6
    Miller Cooper &Co – Deerfield, IL
    Est. Salary $63k-$96k
    14 days ago 14d
    Directory structure. Provides escalationsupport to System Engineers and Desktop Engineers as required Creates server installation… search for a Senior Systems Engineer.*** JOB SUMMARY: Establishes, maintains, and provides the engineering direction needed…
  • 4.5
    Eliassen Group – Boston, MA
    NEW
    Contract Length: 6+ Months Our client is seeking a Senior Windows Engineer to join their team. What You'll Do: Configuration… Active Directory and Identity Federation Provide support and resolution of escalated issues and optimize the server environment through…
  • 4.4
    MongoDB – Palo Alto, CA
    Est. Salary $55k-$114k
    12 days ago 12d
    providing timely and accurate updates to senior management regarding active escalations, as well as important detail on the status… of escalatedsupport cases. In your first year you will have successfully handled at least ten long-running escalations and…
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