Service advisors help recent purchasers of products by answering questions, receiving complaints, and proactively addressing issues. Their role can include customer advocacy, customer service and paperwork. They must hold a high school degree, although some college coursework may make their applications more competitive. Demand is predicted to grow slightly, as online shopping increases in popularity and new consumers have had less interaction with salespeople before becoming buyers.
If you're looking for a new job as a service advisor, it can be hard to know where to start your search. Glassdoor is the place to find thousands of employers hiring for service advisor jobs right now. Find your next job as a service advisor, ASE certified mechanic, car sales rep, or customer service professional here.
If you're looking to break into the field as a new service advisor, you can refine your search and look for entry-level jobs at dealerships. More experienced advisors can look for senior roles or transition into sales and management. Part-time jobs are available for service advisors who need to balance work and life, and some positions allow remote work at least for some of the week.
When you have a short list of service advisor jobs in line, it's time to move forward with the hiring process. Get ready with a list of the most commonly asked questions for service advisors, and prepare for your interview with great responses.
As you move through the hiring process, you'll eventually get to the salary negotiation. If you're going to get a fair wage for your work, it is helpful to go into the talks with a clear idea of what service advisor jobs in your area should pay. Here's a three-step process for developing a realistic salary expectation:
In addition to your base pay as a service advisor, your new job might come with additional benefits and extra pay that make the position more attractive for desirable candidates. Here are some of the things you may be able to get on top of your salary: