Provides a high level of computer hardware and software technical support to all users. Bringing innovations, new security tools and functionalities that bring……
Assist with the implementation and technical application support, triage and troubleshooting assistance to end users through standardized processes, tools,……
You will own the management of American Meadow’s IT servicedesk across both our core tech tools (MS-based) and business-specific applications (Acumatica ERP……
Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Telephone/Chat/Email Support.…
Bachelor's degree in computer science, system analysis or a related study, or equivalent experience is preferred. Excellent analytical and technical skills.…
Experience and professional certification may be substituted for degree requirement. PRIMARY FUNCTION: Responsible for the configuration, maintenance and……
A valid Wisconsin driver's license, a good driving record, and proof of insurance. Act as second-level escalation, providing polished leadership and advanced……
Manage incoming requests to the Helpdesk; acting quickly on new and assigned tickets and working in collaboration with other IT members or escalation parties to……
Manage the laptop and cell phone inventory as it relates to staff assignments, ensuring every associate has the tools to complete their daily responsibilities.…
Basic technical knowledge of Internet troubleshooting and technical equipment/systems associated with Internet setup (DSL, Cable, Fiber) and Cellular Solutions.…
As the individual develops, we have the potential for working on customer discovery calls, virtual training sessions and even external events and services.…
Associates degree in Computer Science, Microcomputer Applications or related field; Minimum of 2 years of providing technical support in a helpdesk or desktop……
Bachelor’s degree in computer science or related field or equivalent technical or professional experience related to the design, installation, and maintenance……
CompTIA A+, Network +, Security Plus, similar certification or experience. The ideal candidate will have experience with supporting network users, a solid……
Graduation from an accredited college or university with a Bachelor's Degree in a field related to computer science, information technology or the area to which……
2+ years troubleshooting PC, printer, network connectivity, mobile devices and other technical issues. Proficient with desktop remote troubleshooting tools.…
Possesses and maintains a valid and unrestricted class “C” driver’s license, with driving records that provides insurability under the Company’s vehicle……
Using industry-standard tools, assist users working remotely. Associate’s Degree (A.A.) or equivalent from two-year college or technical school; or six months……
Must possess and maintain a valid Florida driver’s license and a satisfactory driving record. Provides system administrative functions such as field server &……
BA / BS or equivalent (quantitative or technical degree a plus). Comfortable learning and using various software tools. Experience in education a plus.…
Provide desk side training upon request for enterprise applications. Combine a breadth of IT technical expertise with an overriding concern and urgency for……
You will be able to explain technical issues in a way that is easy for non-technical people to understand. As a member of the ServiceDesk Team, you will be the……