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5168 service desk lead Jobs

  • Graham Healthcare Group Logo3.8
    Graham Healthcare Group
    ServiceNow Administrator/ Service Desk Lead
    Troy, MI
    $31K - $60K (Glassdoor est.)
    Easy Apply

    Graham Healthcare Group is looking for a ServiceNow Administrator/Service Desk Lead. This position will be

  • New England Network Solutions Logo4.6
    IT Service Desk Manager
    Lowell, MA
    $50K - $101K (Glassdoor est.)
    Easy Apply
    In this Technical Management role, the IT Service Desk Manager is a strong technical asset with managerial experience to drive customer experience by delivering superior customer service… results from the entire service delivery team Lead a team of technical support engineers, ensuring proper training, skillset…
  • IT Service Desk Manager
    Missoula, MT
    $40K - $93K (Glassdoor est.)
    Easy Apply
    The IT Service Desk Manager will lead the IT Service Desk team to ensure that customer issues are addressed within the established SLA timeframes, monitor IT Service Desk operations, manage workflows…WHAT YOU WILL DO Lead the IT Service Desk team ensuring that customer issues are addressed within established SLA timeframes Monitor IT Service Desk operations and manage workflows, assignment…
  • NTT DATA Logo3.7
    Service Desk Manager
    Chicago, IL
    $56K - $120K (Glassdoor est.)
    We are currently seeking a Service Desk Manager to join our team in Chicago, Illinois (US-IL), United States (US). …Lead the technical solution and architecture for information technology support servicesLead to ensure that the clients explicit and implicit expectations are met and exceeded Manage a team of service desk
  • Earth Fare Logo2.9
    IT Service Desk Manager
    Asheville, NC
    $35K - $74K (Glassdoor est.)
    The IT Service Desk Manager will also have responsibility for leading the field technicians team in support of new store openings as well as support for existing Earth Fare stores… an IT Service Desk Manager to join the Information Technology team in our Asheville, NC location…
  • Rentokil North America Logo4.3
    IT Service Desk Manager
    Charlotte, NC
    $45K - $100K (Glassdoor est.)
    Easy Apply
    High school diploma or GED - Required A minimum of 5 years experience with Leading a team, Managing a Call Center, Working in a Service Desk providing support to a complex customer base, Diagnosing…Overview IT Service Desk Manager Looking to build your career in an exciting industry and a growing world-class organization…
  • Stealth Monitoring Logo3.8
    Manager, IT Service Desk & EUC
    Addison, TX
    $36K - $79K (Glassdoor est.)
    Easy Apply
    For this role, we are seeking a Manager, IT Service Desk and End User Computing (EUC) to lead our EUC environment including the provisioning of desktop functionality, and EUC support to all Stealth staff…The Manager, IT Service Desk & EUC leads their team to deliver industry leading IT Support and EUC services liaising with all Stealth employees…
  • SAIC Logo4
    Service Desk Manager
    Broomfield, CO
    $57K - $125K (Glassdoor est.)
    Excellent customer service skills and be well versed in the Service Desk environment. …Strong understanding of multi-channel Service Desk metrics and the ability to motivate and lead a team that can meet set goals and objectives is a must…: No Description SAIC is seeking a Service Desk Manager to support a Federal Government client, with locations in Broomfield, CO and Huntsville, AL…
  • General Dynamics Logo3.8
    Manager - 100+ Person IT Service Desk / Contact Center
    Washington, DC
    $46K - $99K (Glassdoor est.)
    : No Suitability Required Public Trust/Other Required: MBI Full 5C (T3) Job Family: Help Desk Job Description: Service Desk…Our work depends on a Service Desk Manager joining our team to support an important federal…
  • Wahl Clipper Corporation Logo3.8
    IT Service Desk Manager
    Sterling, IL
    $39K - $75K (Glassdoor est.)
    Easy Apply
    The IT Service Desk Manager will lead a team to provide support…The position will lead the selection of a new ticketing system to manage IT service requests. …The Service Desk
  • Rentokil Initial Logo4.2
    IT Service Desk Manager
    Charlotte, NC
    $47K - $95K (Glassdoor est.)
    High school diploma or GED - Required A minimum of 5 years experience with Leading a team, Managing a Call Center, Working in a Service Desk providing support to a complex customer base, Diagnosing…IT Service Desk Manager Looking to build your career in an exciting industry and a growing world-class organization…
  • SOSi Logo3.5
    IT Service Desk Manager
    Fort Bragg, NC
    $36K - $81K (Glassdoor est.)
    Overview SOSi is seeking an experienced Service Desk Lead. …The Service Desk Lead is responsible for receiving and reviewing service requests submitted…Responsibilities Responsible for the day to day operations of the Service Desk. …
  • JS Products Logo3.2
    IT Service Desk Manager
    Las Vegas, NV
    $40K - $85K (Glassdoor est.)
    Easy Apply
    IT Service Desk Manager JS Products is seeking an experienced IT Service Desk Manager to lead and grow our Service Desk team…This hands-on role is responsible for leading and coaching the Service Desk team, establishing channels for employees to get help, helping to develop KPIs and providing end user support as a member of the team…
  • Progressive Logo3.5
    IT Service Desk Manager
    Mayfield, OH
    $41K - $84K (Glassdoor est.)
    and/or an IT service desk. …In lieu of a degree, a minimum of four years of work experience leading or managing technical resources…IT Service Desk Manager Job Number: 177691 As an IT Service Desk Manager, you’ll manage a team of IT Support Desk Specialists within a Tier I Service Desk organization…
  • Mill Creek Residential Logo4.3
    IT Service Desk Manager
    Dallas, TX
    $45K - $89K (Glassdoor est.)
    At Mill Creek Residential, the Service Desk Manager will lead our service desk team of two employees with the responsibility of managing daily IT support operations…The Service Desk
  • NCI Information Systems Inc. Logo3.7
    Service Desk Manager / ITSM Lead
    Radford, VA
    $30K - $56K (Glassdoor est.)
    Overview: For more than 30 years, NCI Information Systems has been a leading provider of digital transformation solutions and services…Responsibilities: NCI: As a Service Desk Manager…
  • IT Service Desk Manager
    Dunwoody, GA
    $43K - $90K (Glassdoor est.)
    Easy Apply
    matter experts to resolve incidents that are beyond the scope of the Service Desk’s ability or responsibility by routing incidents to Team Leads…/managing an IT Service Desk team through training, coaching, development of team members and ensuring their optimal performance. …The Service Desk
  • University Of Central Oklahoma Logo4.2
    Lead Service Desk Specialist (Technical) - IT
    Edmond, OK
    $24K - $48K (Glassdoor est.)
    Department Specific Job Functions Ensure the proper day-to-day operation of Service Desk ticketing service managing service request and incident… tasks Assists in the analysis of SLA compliance May have expertise in commonly used business applications Assist Service Desk Manager with service request and incident tickets through ticketing…
  • TEKsystems Logo3.8
    Service Desk Manager
    Bolingbrook, IL
    Equivalent Experience Description: The Manager of the Service Desk will lead, communicate, and implement Service Desk strategies based on business…, system configurations, and operational procedures Works closely with Technology leadership to find, implement, and support cost-effective, leading solutions for all aspects of the Service Desk Plan and oversee…
  • ManTech International Corporation Logo4.2
    Service Desk Manager
    Falls Church, VA
    $59K - $122K (Glassdoor est.)
    Currently, ManTech is seeking a motivated, mission oriented Service Desk Manager in the Falls Church, VA area, with strong customer relationships to manage the Service Desk for the Executive Office…The individual will manage a diverse team of Service Desk technicians providing phone, email and desk side support for the agency…
  • ProviDyn Logo5
    Service Desk Manager
    Atlanta, GA
    $45K - $91K (Glassdoor est.)
    : Leading the Service Delivery Department Lead the formation and execution of service related strategies to meet goals Communicate direction and progress to the team Manage the service desk…The Service Desk
  • IQuasar Logo4.2
    Service Desk / IT Operations Lead
    Washington, DC
    $39K - $80K (Glassdoor est.)
    Easy Apply
    The Service Desk/IT Operations Lead responsibilities include but are not limited to: Execution of all IT operations and leadership of all personnel… conducting in-person and remote support to users in the areas of e-mail, directories, standard Windows desktop applications, and other network services
  • BNY Mellon Logo3.5
    Lead Service Desk/Onsite Support Analyst
    Pittsburgh, PA
    $33K - $64K (Glassdoor est.)
    : Bachelor's degree in a related discipline or equivalent work experience required. 4-6 years of experience in technical and customer-support required, experience in the securities or financial services
  • Dovel Technologies, LLC Logo4.1
    Service Desk Agent Shift Lead (First Shift)
    Bowie, MD
    $42K - $86K (Glassdoor est.)
    Overview: 1st Shift: Tuesday-Saturday and Sunday-Thursday from 7:00AM-4:00PM The Enterprise Operations Center Shift Lead will oversee the enterprise operations service desk staff supporting…Interact other shift leads to ensure continuity of support. …Support the Enterprise Operations Center Manager to develop and enforce Service Desk policies and procedures…
  • Leidos Logo3.9
    Service Desk Specialist / Site Lead
    Sierra Vista, AZ
    $32K - $67K (Glassdoor est.)
    Description Job Description: The Defense Group of Leidos has an opening for a Service Desk Specialist and Site Lead at Fort Huachuca, AZ JOB SUMMARY: The Service Desk… Specialist will support the US Army INSCOM IT Support Services program. …The ideal candidate will lead the team that is responsible for IT repair, maintenance and operations to ensure…
  • Acumen LLC Logo3.3
    Service Desk Manager
    Burlingame, CA
    $59K - $123K (Glassdoor est.)
    Easy Apply
    Generate buy-in for the plan and implement the Service Desk. …Tactical Lead the day-to-day operations of the Service Desk in collaboration with leads from across the organization…Service Desk Manager The Position We are seeking a Service Desk Manager responsible for establishing a service desk that will coordinate across all Subject Matter Experts at the company, including IT…
  • Frontier Airlines, Inc Logo3.6
    Specialist, Lead Service Desk
    Denver, CO
    $33K - $61K (Glassdoor est.)
    The Information Technology Lead Service Desk Specialist is responsible overseeing the day-to-day operations of the IT Service Desk unit…The Lead Service Desk Specialist also has the responsibility of managing ITIL processes, including, but not limited to, incident management, change management and problem management. …The Service Desk
  • Robert Half Logo3.7
    Service Desk Manager
    Voorhees, NJ
    Easy Apply
    JOB DESCRIPTION Summary/Objective The Service Desk Manager is responsible for building and leading a new technical support team to provide excellent…Proven experience as a Help/Service Desk manager Excellent customer service skills Effective verbal and written communication skills Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range…
  • Emory University Logo4.2
    Library Service Desk Manager
    Atlanta, GA
    $40K - $76K (Glassdoor est.)
    Manage the work of the Library Service Desk, schedule and work closely with staff to establish work…Assess transaction logs for quality, coach, and mentor staff to improve user services. …Supervise Library Service Desk staff including performance evaluations for direct…
  • Onepath Logo4.2
    Help Desk Lead
    Chamblee, GA
    $34K - $70K (Glassdoor est.)
    Easy Apply
    1Path is looking for a Lead Help Desk Technician to join our team. …Position Overview The Lead Help Desk Technician is responsible for handling first level support of service requests in a first class professional manor…: VPN, Terminal Services, and Citrix Recognize ongoing issues and be proactive in resolution and customer notification Recognize and report when a customer is using outdated equipment Communication…
  • Omnicell Logo3.5
    Manager, IT Service Desk
    Raleigh, NC
    $50K - $99K (Glassdoor est.)
    Service Desk Manager, IT End User Support The Service Desk Manager is responsible… for managing daily operations of the service desk, delivering IT services to employees. …The role is accountable for designing, building, and enhancing the service, as well as service


Job TitleEmployerLocationSalary
ServiceNow Administrator/ Service Desk LeadGraham Healthcare GroupTroy, MI
IT Service Desk ManagerNew England Network SolutionsLowell, MA
IT Service Desk ManagerConsumer Direct Care NetworkMissoula, MT
Service Desk ManagerNTT DATAChicago, IL
IT Service Desk ManagerEarth FareAsheville, NC
IT Service Desk ManagerRentokil North AmericaCharlotte, NC
Manager, IT Service Desk & EUCStealth MonitoringAddison, TX
Service Desk ManagerSAICBroomfield, CO
Manager - 100+ Person IT Service Desk / Contact CenterGeneral DynamicsWashington, DC
IT Service Desk ManagerWahl Clipper CorporationSterling, IL
IT Service Desk ManagerRentokil InitialCharlotte, NC
IT Service Desk ManagerSOSiFort Bragg, NC
IT Service Desk ManagerJS ProductsLas Vegas, NV
IT Service Desk ManagerProgressiveMayfield, OH
IT Service Desk ManagerMill Creek ResidentialDallas, TX
Service Desk Manager / ITSM LeadNCI Information Systems Inc.Radford, VA
IT Service Desk ManagerEclipse NetworksDunwoody, GA
Lead Service Desk Specialist (Technical) - ITUniversity Of Central OklahomaEdmond, OK
Service Desk ManagerTEKsystemsBolingbrook, IL
Service Desk ManagerManTech International CorporationFalls Church, VA
Service Desk ManagerProviDynAtlanta, GA
Service Desk / IT Operations LeadIQuasarWashington, DC
Lead Service Desk/Onsite Support AnalystBNY MellonPittsburgh, PA
Service Desk Agent Shift Lead (First Shift)Dovel Technologies, LLCBowie, MD
Service Desk Specialist / Site LeadLeidosSierra Vista, AZ
Service Desk ManagerAcumen LLCBurlingame, CA
Specialist, Lead Service DeskFrontier Airlines, IncDenver, CO
Service Desk ManagerRobert HalfVoorhees, NJ
Library Service Desk ManagerEmory UniversityAtlanta, GA
Help Desk LeadOnepathChamblee, GA
Manager, IT Service DeskOmnicellRaleigh, NC
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