Service Desk Team Lead Jobs | Glassdoor
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Service Desk Team Lead Jobs

  • 3.8
    Rapid7 – Boston, MA
    Est. Salary $52k-$79k
    18 days ago 18d
    and those who dont Our Ideal Team Lead has: 3-5 years experience in a helpdesk / service desk capacity Technical certifications… We are looking for a creative leader to join our savvy service desk team who understands that technology is meant to empower people…
  • 4.0
    Kimpton Hotels & Restaurants – Minneapolis, MN
    Est. Salary $26k-$38k
    6 days ago 6d
    guest service within the guidelines specified by the hotel management. Oversees all Front Office operations, (Front Desk, PBX,… Your day-to-day: * Meet the desk agents to get any pertinent information * Review Front Desk logbook for any other information…
  • 3.3
    UNIFY Financial Credit Union – Torrance, CA
    Est. Salary $52k-$77k
    12 days ago 12d
    Asists in the management of Help Desk operations including ensuring open tickets and requests are assigned, worked through and… Bachelor’s degree preferred with a minimum of three years Help Desk experience and two years supervisory experience. Requires complete…
  • 2.9
    OTO Development – New York, NY
    Est. Salary $34k-$49k
    1 days ago 14hr
    Number 17-0443 Post Date 5/1/2017 Title Front Desk Supervisor / Lead Part Time No City New York State NY Description… Supervisor schedules, trains and coaches Night Audit/Front Desk Team members in handling financial transactions accurately and in maintenance…
  • 3.1
    Kamehameha Schools – Pukalani, HI
    4 days ago 4d
    sweeping, dusting, mopping, and polishing floors, walls, ceilings, desks, chairs, and countertops; cleans and disinfects wash basins,… PowerPoint). Preferred Qualifications: Experience in a working lead role overseeing assignments of 5 or more staff with custodial…
  • 3.2
    Milestone Technologies, Inc. – Pleasanton, CA
    Est. Salary $53k-$77k
    4 days ago 4d
    indicators. Lead the Quality and Audit checks for Service Desk incident and task management Mentor technicians on customer service techniques… responsibility for the Service Desk in Pleasanton, providing leadership for staff at the Pleasanton Service Desk. Works closely…
  • US IT Solutions Inc – Durham, NC
    Est. Salary $29k-$54k
    3 days ago 3d
    organization. Solid experience leading a team. Experience analyzing and projecting the needs of a team to ensure success. Experience… Experience implementing and managing a help desk operation.…
  • MIS Choice – Mount Prospect, IL
    Est. Salary $27k-$41k
    1 days ago 15hr
    Service Desk Technician Company Overview MIS Choice is a leading IT Solutions provider based in the Chicagoland area… MIS is seeking a Service Desk Technician who is responsible for providing remote and onsite help-desk support to end users.…
  • 3.6
    Connection – Schaumburg, IL
    Est. Salary $42k-$63k
    1 days ago 14hr
    with other service delivery management, as a liaison between clients and Connection team, with regard to Help Desk services… and integrate continual service improvement processes to continually refine and improve service desk performance. Understands…
  • 3.2
    TOLMAR – Windsor, CO
    Est. Salary $47k-$79k
    6 days ago 6d
    • Participates as a member of an IT technical team. • May lead a small team of support engineers. • Resolve all level 3 requests… given team or other IT teams as appropriate. • Identifies potential escalations and proactively alerts management, leads escalation…
  • 3.2
    Phacil – Quantico, VA
    Est. Salary $36k-$54k
    1 days ago 15hr
    operations in support of the Enterprise Service Desk. Conduct analysis in response to Service Desk escalation, monitor tickets to correlate… Maintain and improve knowledge of Service Desk procedures and tools. Required Skills: * Service Desk Experience : 1 to 3 years…
  • 3.4
    TEKsystems, Inc – Irving, TX
    1 days ago 16hr
    years of experience working with "service desk ticketing tools" preferred. (Service Now, HP Service Manager, etc.) Punctual and willing… a help desk technician to assist their infrastructure team with extra phone and hands on support. The help desk team opens tickets…
  • 3.0
    TWD & Associates – United States
    Est. Salary $33k-$51k
    13 days ago 13d
    2017 Title SERVICE DESK LEAD City Nationwide State VA Description SUMMARY: The Service Desk Team Lead serves an essential… the Service Desk teams providing Tier 1-1.5 support to DHS USCIS. Reporting to the Service Desk Shift Supervisor. The Team Lead…
  • 2.7
    Northwest FCU – Herndon, VA
    Est. Salary $54k-$86k
    19 days ago 19d
    Title Desktop Support Team Lead City Herndon State VA Description The Desktop Support Team Lead is a full-time position… strategies • Check help desk database for entries on workstation issues; prioritize and respond to help desk tickets as appropriate…
  • 3.5
    BARRICK CORTEZ – Henderson, NV
    Est. Salary $36k-$56k
    11 days ago 11d
    processes and service level agreements. The lead will provide leadership to the global service desk function, 24 hour service support… continuously improve IT service delivery processes and procedures. Document and communicate service desk processes and procedures…
  • 3.2
    Community Housing Partnership – San Francisco, CA
    Est. Salary $46k-$80k
    14 days ago 14d
    Posted On03/20/2017 Residential Services Team Lead Tenderloin SF, San Francisco, CA, US Salary… Supervised by the Resident Services Manager, the Resident Services Team Lead (RSTL) is responsible for deploying intensive case management…
  • 2.9
    Lancaster Regional Medical Center – Franklin, TN
    Est. Salary $31k-$46k
    18 days ago 18d
    A Service Desk Lead will possess the following abilities and skills: Management of tasks – excellent ability to lead and… Service Desk queue Determining the priority of request Distributing tickets to team members Communicating with Level 2 support…
  • 2.8
    Community Health Systems, Inc. – Franklin, TN
    Est. Salary $34k-$50k
    18 days ago 18d
    A Service Desk Lead will possess the following abilities and skills: Management of tasks – excellent ability to lead and… Service Desk queue Determining the priority of request Distributing tickets to team members Communicating with Level 2 support…
  • 3.3
    Insight Enterprises, Inc. – Tempe, AZ
    Est. Salary $24k-$36k
    1 days ago 16hr
    Req ID: 46582 As a Service Desk Representative, you will be the first line of contact for our clients needing support for… What you’ll need to join Insight: 1 year help desk experience or phone support technical experience in a corporate…
  • Career Evolutions – Gilbert, AZ
    Est. Salary $31k-$57k
    1 days ago 19hr
    in a team-based work environment. Responsibilities: Be the single point of escalation for the service desk staff… performance Inspire, strengthen, and aid the service desk administrator team in their ability to successfully perform Oversee…
  • 3.2
    Tennant – Minneapolis, MN
    Est. Salary $40k-$59k
    6 days ago 6d
    PURPOSE/SCOPE: Leads all aspects related to the Service Desk Function including: Managing Vendors relations… related fields Background in managing Service Desk functions or Customer Service related areas Good working knowledge of…
  • 3.4
    Leidos – Washington, DC
    Est. Salary $41k-$62k
    29 days ago 29d
    Tier support at Service Desk for technical and non-technical issues * 5+ years managing service desk team of 20+ personnel… candidate will perform as the Service Desk Lead on the SENS3 program. The candidate is required to lead operations that deliver transparent…
  • 3.0
    Union Pacific – Omaha, NE
    Est. Salary $30k-$46k
    Today 2hr
    Candidates Apply Now Description The IT Service Desk Team (OSS) provides 24/7/365 customer support for UPRR technology… Service Desk Support Location: Omaha, NE Closing Date: 08/25/2017 at 11:59 PM Central Time Pay Rate:…
  • 4.1
    Data Systems Analysts – Little Rock AFB, AR
    Est. Salary $25k-$38k
    1 days ago 20hr
    selected candidate will join DSA's GTIMS Enterprise Service Desk (ESD) team supporting users of the US Air Force's Air Education and… Desired skills: Help desk or service desk experience GTIMS or JPATS/TIMS experience Zendesk or Service Now software experience…
  • 2.9
    Community Health System – Franklin, TN
    Est. Salary $30k-$44k
    16 days ago 16d
    SUMMARY: A Service Desk Lead will possess the following abilities and skills: Management of tasks excellent ability to lead and execute… the Service Desk in the absence of the Manager Responsible for the day to day activity of the Service Desk Managing Service Desk…
  • 3.6
    Massage Envy – West Chester, PA
    1 days ago 15hr
    Overview We are looking for a lead front desk associate to join our team! At Massage Envy, we're here for our… A MUST! Responsibilities As a lead front desk associate at this Massage Envy franchised location,* essential…
  • 3.9
    Community College of Baltimore County – Catonsville, MD
    Est. Salary $37k-$60k
    11 days ago 11d
    manner. Monitor the call management and Help Desk software to ensure service level agreements are met, Helpdesk procedures are… Description The purpose of this class is to manage and lead a team of Helpdesk professionals responsible for providing timely…
  • 3.6
    Zebra – Lincolnshire, IL
    Est. Salary $45k-$68k
    30+ days ago 30d+
    during service disruptions * As a member of the Help Desk team, leads by example in the daily carrying out of Help Desk responsibilities… and coaching to the technicians on Help Desk competencies and exceptional customer service. * Assists manager in maintaining documentation…
  • 3.4
    Montefiore – Yonkers, NY
    Est. Salary $31k-$46k
    1 days ago 15hr
    Escalate to Team Lead any issue that needs more investigation * Assign tickets to Group if known that Service Desk cannot resolve… experience on an ongoing basis. The teams within the ITSM department are: * Service Desk- Montefiore's Single Point of Contact…
  • 3.2
    ManTech International Corporation – Springfield, VA
    Est. Salary $43k-$65k
    11 days ago 11d
    Assistance & Support Become an integral part of a diverse team that leads the world in the Mission, Cyber, and Intelligence Solutions… customer oriented Enterprise Management Engineer to join our team in the Springfield, VA area to provide unparalleled support to…
  • 2.8
    Alphanumeric Systems – Raleigh, NC
    Est. Salary $26k-$40k
    1 days ago 15hr
    Saturday 11:00 pm- 8:00am. As an ITS Service Desk Analyst, reporting to the ITS Team Lead/Manager, your primary responsibilities…
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