5+ years of experience required in the Information Technology field. Provide technical assistance to DataBanks customers for the support and management of……

Account Managers receive inbound phone calls, emails, chats, and escalated tickets from their accounts or escalated calls from "Tier 1" support.…

Must have and maintain a valid Texas driver's license. Operates office equipment such as a computer, telephone, copier, etc. High School Diploma or G.E.…

This position will sometimes work independently and as part of a team to answer calls, quickly address issues, escalate as necessary and overall troubleshooting……

Provide comprehensive and timely resolution of all end user technical issues. Typing skills to ensure quick and accurate entry of service request details.…

Embraces the autonomy to grow and enhance skills such that professional and technical requirements are accomplished. PTO accrual beginning Day 1.…

The Tier 2 Help Desk Technician is responsible for incoming technical assistance requests, dispatching, and identifying tickets that need to be escalated to……

5+ years' experience working in IT field. Tier-2 Support Technician will be responsible for providing front-line IT end-user support according to CDP standards.…

Effective collaboration with Sales, Engineering, and Project Coordination; Proactively engage sales team to identify market strategy and prepare estimating……

Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and……

Cross train to keep skills in Data, Unit repair, and other support software. Complete tickets with notes describing steps taken.…

Accept external/internal customer calls, vendors, and partners. Minimum 6 years’ experience working in complex LAN/WAN/WLAN support or implementation role.…

Sales calls inbound and outbound. Phone calls and PERSONAL 1-on-1 interaction, support, and service with the customer are the most important aspects to this……

Provides technical expertise on O365 services: Microsoft Exchange 2007-2016 installation, configuration, and support. O ISP’s, DMS’, Hardware/Software vendors.…

Take and handle incoming calls for support in an efficient and professional manner. Work in a team setting, sharing information and assisting others with calls.…

Our Agents are responsible for answering all inbound technical and customer service inquiries regarding DISH Network customer accounts, with an overall goal to……

Provides technical guidance to network telephony technical and support staff. Applies advanced engineering methodologies in one or more engineering areas.…

Maintaining technical expertise on agency hardware/software, network configurations, or peripherals using various methods such as reviewing the latest technical……

Comply with policies established by federal and state law. ; be able to bend at the waist, kneel or crouch; Prolonged use of computer and telephone; repetitive……

Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of……

For over 12 years, CenTex Air has been providing builders, general contractors, and mechanical contractors in Waco, Austin and San Antonio top-tier commercial……

Shift leads will also be required to monitor or handle calls from challenging or potentially upset customers and help the customers and fellow analysts get the……

Candidates will be supporting doctors, nurses, admins, clinicians, and other internal business units Daily Technical Responsibilities: - Responsible for……

Ridge IT is seeking to hire a Systems Engineer to support our solutions practice related to project-based technology implementations, addressing tier 2 related……

First point of contact for troubleshooting of pricing discrepancies, and key/KDS issues by telephone, email and/or video conference, and facilitate issue……

Triage, own and resolve Tier 1 Service Desk requests via Jira ticketing system, Slack phone/video conference or chat, following documented processes.…

Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards; assumes personal responsibility for……

Produce, maintains and update technical documentation. Provide Tier 2 desktop and application support, including new user setups, line of business application……

Currently, we are looking to expand our team and grow our business and are adding a Tier 1 Tech to our team that will answer incoming phone calls, create a……

Responsible for managing customer requirements based on reports, emails and phone calls by identifying issues and taking ownership of the issue.…