Service Desk Team Lead Jobs in Stafford, VA | Glassdoor
  • All Jobs (25)

Service Desk Team Lead Jobs in Stafford, VA

  • 3.4
    Target – Fredericksburg, VA
    NEW
    and one of Americas leading retailers. And we wouldnt be that way without top notch customer service and team members dedicated… shopping trip is always enjoyable and exciting. As a Guest Serviceteam member, you are the front end and the face of what we stand…
  • 3.7
    Northrop Grumman – Quantico, VA
    Est. Salary $62k-$93k
    7 days ago 7d
    monitor service requests. Responsibilities: Lead a team providing first point of contact ServiceDesk for all service requests… , VA. The IT ServiceDesk Manager will lead a team providing a single point of contact for customer service support DSS’ portfolio…
  • 4.6
    SC3 – Fort Belvoir, VA
    NEW
    Authorized Service Interruptions Excellent written and verbal skills are required At least 2 years of Help Desk experience… grow their businesses, but also to protect them. The Help Desk Specialist is the gatekeeper of incidents and requests originating…
  • 4.3
    Octo Consulting Group – Quantico, VA
    20 days ago 20d
    Help DeskLead roll on a federal services contract. The candidate will lead a small and consolidated customer help deskteam to… Lead a small dedicated Help Deskteam in day to day activities. Track, gather and present monthly Help Desk Metrics…
  • 3.7
    Northrop Grumman – Quantico, VA
    Est. Salary $71k-$123k
    13 days ago 13d
    Identify and resolve server problems in coordination with the servicedesk as required. Coordinate with third-party vendors, and technology… Grumman is seeking a motivated professional to join our Team as a Systems Lead to support the DSS program Data Center Operations. This…
  • 3.0
    Phacil – Quantico, VA
    Est. Salary $36k-$54k
    4 days ago 4d
    Responsibilities : Lead a team of five or more ServiceDesk Technician's. Enterprise ServiceDesk provides onsite incident… therein. Required Skills: Experience leading a team of five or more ServiceDesk Technician's. BMC Remedy or similar ticket…
  • 3.0
    Phacil – Quantico, VA
    22 days ago 22d
    Integration & Operations (SEI&O), Cybersecurity, and ServiceDesk operations enables our team of over 800 technical professionals to effectively… Secret Daily Job Responsibilities : Enterprise ServiceDesk provides onsite incident resolution to HQ personnel and remote…
  • 3.4
    Leidos – Fort Belvoir, VA
    Est. Salary $61k-$91k
    12 days ago 12d
    Description: JOB DESCRIPTION: The ServiceDesk Manager role provides leadership for those involved in the development, design… small to mid-sized team consisting of experienced professionals. Leads, directs and reviews the work of team who exercise latitude…
  • 3.4
    DMI – Quantico, VA
    25 days ago 25d
    field desired. Experience managing a team of at least 20 in support of IT ServiceDesk, Desktop Engineering, and Unified Communications… in the past three years) managing a team of 20 or more personnel performing IT ServiceDesk, Desktop Engineering, and Unified Communications…
  • 2.2
    JG Wentworth – Woodbridge, VA
    Est. Salary $36k-$59k
    20 days ago 20d
    working with the systems team to complete their open tickets. Consistently adheres to defined ServiceDesk processes and procedures… Our seasoned management team has developed a category-leading marketing, operations, customer service and funding infrastructure…
  • 2.9
    NCI, Inc. – Fort Belvoir, VA
    Est. Salary $35k-$52k
    4 days ago 4d
    troubleshooting, and maintenance support. Expert-level skills in ServiceDesk operations Applicant must have and maintain at least one… customer service skills and effective time management, planning and organizing skills Function effectively in a team environment…
  • 3.7
    Northrop Grumman – Quantico, VA
    Est. Salary $113k-$163k
    13 days ago 13d
    Identify and resolve network problems in coordination with the servicedesk as required. Coordinate with third-party carriers, vendors… Traffic Manager (GTM) Previous experience in leading or managing a network team in an enterprise IT environment. Skills in…
  • 3.1
    TechUSA – Quantico, VA
    22 days ago 22d
    their productivity as part of a help/servicedesk. Tasks include answering servicedesk phone calls, creating incident tickets… causes. Reports information and make recommendations to the ServiceDesk Director, PM’s, and customers -Answers, evaluates, and prioritizes…
  • 2.8
    Pep Boys – Fredericksburg, VA
    15 days ago 15d
    expert product and service knowledge, follow-up, and follow through as the first point of contact at the servicedesk, on the sales… Assistant Service Manager: Support the service and tire team under the direction of the Manager, Store Service. Assist in…
  • 3.8
    Data Computer Corporation of America – Fort Belvoir, VA
    Est. Salary $100k-$144k
    4 days ago 4d
    administration, troubleshooting, maintenance, technical support, help desk and training activities. Assures timely resolutions for problems… Visit our website at: www.dcca.com. Applications Management Lead (Project Manager) Candidates MUST have an active Secret clearance…
  • 3.7
    Northrop Grumman – Quantico, VA
    Est. Salary $119k-$170k
    13 days ago 13d
    storage and/or backup problems in coordination with the servicedesk as required. Coordinate with third-party vendors, and technology… join our Team as a Storage Engineer Lead. This position is located in Quantico, VA. The Storage Engineer Lead will lead and manage…
  • 3.4
    CACI International – Fort Belvoir, VA
    Est. Salary $39k-$60k
    19 days ago 19d
    knowledge of help desk call tracking management systems. Requires strong communication and excellent customer service skills. EDUCATION… Job Description: POSITION SUMMARY: Join CACI as a Help Desk Technician supporting our Department of Defense customer. Working…
  • 2.8
    Epsilon (North Carolina) – Quantico, VA
    Est. Salary $73k-$105k
    11 days ago 11d
    addresses. Further support includes providing user help desk support and desk-side support during normal working hours (Monday Thursday… into the help desk SharePoint site. Use of the Government-provided automated tracking system to log all help desk requests, generate…
  • 3.4
    Kohl's – Manassas, VA
    18 days ago 18d
    in-a-line” standard and back-up schedule. Ensures all customer servicedesk and POS transactions are completed accurately. Uses the… compliance with Company policies and procedures on handling ServiceDesk and Cash Office functions. Maintains the POS Touchbase and…
  • 2.8
    Pep Boys – Fredericksburg, VA
    15 days ago 15d
    engagement, expert product and service knowledge, follow-up, and follow through at the servicedesk, on the sales floor, and at the… Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35…
  • 3.4
    CACI International – Fort Belvoir, VA
    Est. Salary $39k-$60k
    19 days ago 19d
    knowledge of help desk call tracking management systems. Requires strong communication and excellent customer service skills. EDUCATION… Job Description: POSITION SUMMARY: Join CACI as a Help Desk Technician supporting our Department of Defense customer. Under…
  • 2.8
    Pep Boys – Woodbridge, VA
    Est. Salary $22k-$33k
    15 days ago 15d
    engagement, expert product and service knowledge, follow-up, and follow through at the servicedesk, on the sales floor, and at the… Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35…
  • 3.0
    Goodwill – Manassas, VA
    Est. Salary $35k-$61k
    27 days ago 27d
    attendants. Very hands on position working with the team. Not sitting behind a desk or walking around observing. Fulfills the duties… Manager COMPANY: Make a difference while working for a leading social services enterprise ranked by consumers among the nation…
  • 3.7
    Northrop Grumman – Lorton, VA
    Est. Salary $83k-$163k
    19 days ago 19d
    reports to support metrics collection. • Help Desk Assistance – Address help desk requests for incident resolution, problem determination… sector is seeking a Senior Java Developer/Technical Lead to join our team of qualified, diverse individuals. This position will…
  • 3.4
    Charles F. Day & Associates – Fort Belvoir, VA
    30+ days ago 30d+
    Regional Desk Officers in gaining, maintaining, sustaining and expanding effective liaison with supported Army Service Component… Regional Desk Officers to transition missions, actions, and activities from the INSCOM G-35 Future Operations (FUOPS) team to the…
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