Service Desk Team Lead Jobs in Sterling, VA | Glassdoor
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Service Desk Team Lead Jobs in Sterling, VA

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  • 2.9
    Northwest FCU – Herndon, VA
    9 days ago 9d
    Indirect Lending Team Leader works in a large office area with other Indirect Lending employees. Each Team Leaders’ desk is equipped… Number 17-0090 Post Date 6/16/2017 Title Indirect Lending Team Lead City Herndon State VA Description The primary role…
  • 3.4
    Target – Sterling, VA
    19 days ago 19d
    and one of Americas leading retailers. And we wouldnt be that way without top notch customer service and team members dedicated… shopping trip is always enjoyable and exciting. As a Guest Service team member, you are the front end and the face of what we stand…
  • 3.2
    National Cooperative Bank – Crystal City, VA
    Est. Salary $59k-$89k
    1 days ago 1d
    Responsibilities The Service Desk Team Lead will be a liaison between the service desk technicians and system administrators… resolving end user service desk requests, and using NCB’s online ticketing tracking tool. The service desk team lead is responsible…
  • 2.9
    Crescent Hotels & Resorts – Reston, VA
    Est. Salary $31k-$44k
    Today 9hr
    leadership to Guest Service associates as the Front Desk Supervisor ensuring consistent quality customer service is delivered. REPORTS… is a plus, preferably Sheraton Brand * Prior Full Service Hotel Front Desk supervisory experience preferred EOE/AA/Disabled…
  • 3.3
    GDIT – Washington, DC
    1 days ago 17hr
    for a Service Desk Tier 2 Support Specialist in Washington, DC. Candidate will serve as a member of level Tier I-III Service Desk… DC and offices nationwide. The position works in the IT Service Desk and maintenance functional areas. The environment is enterprise…
  • 2.8
    Extended Stay America – Germantown, MD
    Est. Salary $30k-$49k
    2 days ago 2d
    Manager with sales activities. • This includes serving as a team lead to all other hourly staff members in the performance of daily… relief or back-up duties as needed at the hotel including front desk coverage as per Company standards, housekeeping, and other duties…
  • 2.9
    ActioNet – Vienna, VA
    Est. Salary $61k-$92k
    5 days ago 5d
    business. * Manage a team of service desk professionals, lead professionals, and supervisors/team leads. * Practice Total Contact… strong internal relationships o Develop, lead, and motivate a team of service desk agents to deliver excellent technical/non-…
  • Unisys Federal Systems – Falls Church, VA
    2 days ago 2d
    role you will deliver world class service to Unisys’ customer by leading a team of service desk analysts that respond to user IT… experience leading a service desk. Minimum of 1 relevant certifications (A+, Network+, or other) Track record of using service desk…
  • AstraZeneca Pharmaceuticals LP – Gaithersburg, MD
    Today 6hr
    including Self-Service, Service Desk and Technical Support. Additionally, ensures that the Request Process is part of the Acceptance… bringing unexpected teams together. We are currently looking to recruit an Acceptance to Service Lead - This role can be based…
  • 3.1
    Neustar, Inc. – Sterling, VA
    17 days ago 17d
    buying transactions Buying Center & Procurement Help Desk customer service team supporting the efficient and effective execution of… Help Desk team as well as drives outreach to user groups across the Neustar enterprise. The Manager ensures that the team is constantly…
  • 3.5
    SAIC – Washington, DC
    Est. Salary $38k-$58k
    5 days ago 5d
    Service Desk Lead (Swing Shift) (Job Number:424588) Description: SAIC has an opening for a Service Desk Lead located in Washington… effectively escalated tickets to Operations Manager, Engineering Lead, and next tier to ensure timely resolution. - Analyze reported…
  • 3.1
    VMD Systems Integrators – Reston, VA
    Est. Salary $28k-$42k
    4 days ago 4d
    knowledge bases, FAQs, trainings -Assist Service Desk Lead with capturing Service Desk metrics and KPIs and developing status reports… incoming service requests -Coordinate with functional teams to resolve user requests in timely manner -Resolve all service desk tickets…
  • 2.7
    Intersections Inc. – Chantilly, VA
    Est. Salary $37k-$56k
    11 days ago 11d
    Symantec Endpoint Protection. Working knowledge of Jira Service Desk Experience with VMware VDI or other hypervisors preferred… support services through the functions of the Help Desk and Desktop Support teams. Duties include the tasks listed below, setting…
  • 3.7
    FAA – Sterling, VA
    Est. Salary $35k-$66k
    Today 5hr
    application and hiring process should contact the TSA HRAccess Help Desk at 1-877-872-7990 or TTY 1-877-872-7992. Bargaining Unit Status… and service in Competitive Service agencies. However, permanent employees who have at least one year of continuous service with…
  • 3.5
    SAIC – Washington, DC
    Est. Salary $38k-$58k
    19 days ago 19d
    SAIC has an opening for a Service Desk Lead located in Washington, DC. We have multiple shifts open: Days, Swings and… effectively escalated tickets to Operations Manager, Engineering Lead, and next tier to ensure timely resolution. Analyze reported…
  • 3.5
    Amazon Web Services, Inc. – Herndon, VA
    5 days ago 5d
    customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the… applications. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these…
  • 3.6
    Employ-r Solutions Inc – Herndon, VA
    3 days ago 3d
    Front Desk ReceptionistAs the Front Desk Receptionist you will play key role in a wide range of duties and most importantly present… you will act as an ambassador and spokesperson for the front desk where you will have exposure to the Company staff, Executives…
  • 3.6
    Telos Corporation – Ashburn, VA
    Est. Salary $36k-$55k
    4 days ago 4d
    Telos Identity Management Solutions LLC) is among the world's leading providers of identity management and access solutions. We… professional attitude regarding attention to detail and customer service and excellent organizational skills are required The successful…
  • 3.0
    Unisys Corporation – Falls Church, VA
    Est. Salary $50k-$76k
    3 days ago 3d
    role you will deliver world class service to Unisys customer by leading a team of service desk analysts that respond to user IT… experience leading a service desk. Minimum of 1 relevant certifications (A+, Network+, or other) Track record of using service desk…
  • 3.4
    BAE Systems – Dulles, VA
    Est. Salary $51k-$81k
    6 days ago 6d
    Technology Service Management) ticketing system. Other Responsibilities: Mentor, train, and support junior Service Desk Administrators… Work is all about. This position will serve as a Senior Service Desk Support at Dulles North in Sterling. The position will work…
  • 2.4
    Pentagon Federal Credit Union – Chantilly, VA
    Est. Salary $50k-$74k
    17 days ago 17d
    demonstrated ability to lead other team members to provide high levels of customer service and resolution in a service desk environment is… and troubleshoot/resolve system access issues. Ensure Service Desk team documentation is properly maintained Works closely with…
  • 3.4
    BAE Systems – Dulles, VA
    Est. Salary $60k-$93k
    2 days ago 2d
    Intelligence Community Component (ICC)/EMT Service Desk(s) (SD). Senior Service Desk personnel will work with System Administrators… Technology Service Management) ticketing system. Other Responsibilities: · Mentor, train, and support junior Service Desk Administrators…
  • 3.5
    NetCentrics – Arlington, VA
    Est. Salary $33k-$50k
    9 days ago 9d
    NetCentrics is looking for an experienced Enterprise Service Desk Team Lead in Alexandria, VA. This position is only available to… ). Previous team leadership experience in a Help Desk/Service Desk environment required. Customer Service experience required…
  • 4.4
    Haystax Technology – Arlington, VA
    Est. Salary $47k-$70k
    9 days ago 9d
    NetCentrics is looking for an experienced Enterprise Service Desk Team Lead in Alexandria, VA. This position is only available to… ). Previous team leadership experience in a Help Desk/Service Desk environment required. Customer Service experience required…
  • 3.4
    BAE Systems – Dulles, VA
    Est. Salary $51k-$81k
    3 days ago 3d
    Technology Service Management) ticketing system. Other Responsibilities: · Mentor, train, and support junior Service Desk Administrators… Work is all about. This position will serve as a Senior Service Desk Support at Dulles North in Sterling. The position will work…
  • 3.0
    CSRA – Washington, DC
    Est. Salary $42k-$64k
    6 days ago 6d
    Responsibilities: Responsible for leading and managing a team of service desk professionals to deliver excellent technical… Details: Overview: CSRA is seeking a Service Desk shift lead 24x7x365 service desk support for a Federal customer in Washington…
  • 3.1
    Astor & Sanders Corp – Silver Spring, MD
    Est. Salary $42k-$64k
    25 days ago 25d
    Help Desk Lead Systems Integration and Development, Inc., an IT solutions provider located in Rockville, MD is currently… currently seeking a Help Desk Lead. This is a full-time position located in Silver Spring, MD. This position will be responsible for:…
  • 3.5
    NetCentrics – Arlington, VA
    Est. Salary $33k-$50k
    8 days ago 8d
    NetCentrics is looking for an experienced Enterprise Service Desk Team Lead in Alexandria, VA. This position is only available to… ). Previous team leadership experience in a Help Desk/Service Desk environment required. Customer Service experience required…
  • 3.0
    TWD & Associates – McLean, VA
    Est. Salary $50k-$76k
    11 days ago 11d
    Requisition Number 17-0068 Post Date 4/18/2017 Title SERVICE DESK MANAGER (DHS USCIS) City McLean State VA Description… provides technical/management leadership for field service operations consisting of desk side support, asset inventory, cabling, server…
  • 3.0
    CSRA – Washington, DC
    Est. Salary $33k-$50k
    24 days ago 24d
    years of experience as an escalation team lead, with extensive knowledge of Service Desk services, as well as incident resolution… following: Lead for all training and resource development for the Service Desk. Develops training material and service desk procedures…
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