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  • 4.1
    Copyright Clearance Center – Danvers, MA
    EASY APPLY
    Est. Salary $39k-$56k
    1 days ago 20hr
    We are seeking a Customer Technical Support Specialist with a broad knowledge of Internet technology, software applications and… Salesforce, C#, and or HTML a plus. key words: technical support, customer service, Level 2, Danvers, Boston, Saas, client services…
  • 3.4
    Valley Medical Center – Renton, WA
    Est. Salary $37k-$56k
    1 days ago 19hr
    changes. TASK LIST: Dispatches technical trouble calls to technical support staff or appropriate resource. Logs incoming… Job Title:Technical Support Specialist Req:2017-0373 Location:VMC Main Campus Department:IT Technical Services Shift:…
  • 4.0
    Glassdoor – Chicago, IL
    Est. Salary $50k-$86k
    13 days ago 13d
    understanding of customer service, technical issue resolution, and support best practices Ability to manage and develop a team… As a Manager for the customer support team, you will be leading a group of high performing frontline Customer Advocates to provide…
  • 2.5
    Icom America – Mount Laurel, NJ
    EASY APPLY
    Est. Salary $29k-$44k
    1 days ago 1d
    that customer satisfaction starts with great technical support. The Technical Support Representative provides technical support… POSITION TITLE: Technical Support Representative JOB CLASSIFICATION: Non-Exempt REPORTS TO: Technical Service Manager LOCATION…
  • 3.1
    Carbonite – Salt Lake City, UT
    Est. Salary $26k-$38k
    2 days ago 2d
    to incoming customer support requests via phone, chat or email. Provide technical and non-technical product support to EVault… customers. Achieve high levels of customer satisfaction. Manage an open case load while being responsive to new customer inquiries…
  • 4.3
    Redis Labs – Mountain View, CA
    Est. Salary $50k-$75k
    11 days ago 11d
    Labs global technical support team, you will be responsible for helping customers diagnose and resolve complex technical issues.… or more years of technical support, customer success, or presales in the software industry. A strong technical background with…
  • 3.4
    Spok – Eden Prairie, MN
    Est. Salary $33k-$48k
    2 days ago 2d
    Apply application patches as needed. Provide technical support to external customers, and escalate issues as necessary. May consult… issues. Participate in the maintenance of technical support documentation including customer information, manuals, procedures, and…
  • 4.0
    Tesoro Companies Inc. – San Antonio, TX
    Est. Salary $54k-$83k
    3 days ago 3d
    . Responsibilities: Provides application and technical support to top level management including: providing back office… in person (walk-in customers), and self-service to top level management. Responsible for resolving support request as well as…
  • 3.7
    MINDBODY, Inc – Santa Maria, CA
    Est. Salary $25k-$36k
    3 days ago 3d
    ’d like to take up with the Senior Director of Technical Support or our Customer Love Goddess? Go right ahead – their desks are… day of an above-average Technical Support Specialist look like? “Home Sweet Home” Each Technical Support Specialist (or TSS) has…
  • 2.8
    Vonage – Scottsdale, AZ
    Est. Salary $37k-$54k
    6 days ago 6d
    etc.) or have previous IT Support experience. Associate or Bachelor of Science degree in a Technical Field preferred.… Functions: Provide assistance to our customers (via inbound call queue and support ticketing system). Perform add/change/delete…
  • 4.6
    Sisense – New York, NY
    Est. Salary $58k-$88k
    24 days ago 24d
    experienced Technical Customer Success Manager to manage the post-sales relationship for assigned accounts, for building customer loyalty… complex problems and manage multiple initiatives simultaneously Comfortable dealing with complex customer relationships, decision…
  • 2.8
    ION Media Networks – Clearwater, FL
    EASY APPLY
    Est. Salary $70k-$120k
    4 days ago 4d
    top 25 markets. The Director of Technical Support leads a client facing team supporting the essential information technology… Director, Technical Support APPLY NOW OVERVIEW: ION Media Networks has established a track record…
  • 4.7
    New England Biolabs – Ipswich, MA
    Est. Salary $45k-$70k
    20 days ago 20d
    best-in-class technical support by responding to technical inquiries from customers, NEB’s US Field Account Managers and inside sales… to the Technical Support Manager, the individual in this position will primarily be responsible for providing technical support…
  • 3.3
    Qualifacts Systems, Inc. – Nashville, TN
    Est. Salary $60k-$90k
    3 days ago 3d
    The Senior Manager of Customer Support will be responsible for ensuring exemplary front-line system support for all Qualifacts… Senior Manager, Customer Support Qualifacts Systems, Inc. Inclusion on the Inc. 5000 list for the last five years, making…
  • 3.9
    Unitrends – Columbia, SC
    Est. Salary $45k-$77k
    6 days ago 6d
    The Customer Support Engineering Manager is responsible for the daily operation of a post-implementation technical support center… management and strategy for the Level 1 support team. The Customer Support Engineering Manager develops and implements effective processes…
  • 4.0
    Glassdoor – Mill Valley, CA
    Est. Salary $42k-$60k
    10 days ago 10d
    . Reporting to the CS ManagerCustomer Support, the Customer Support Specialist provides direct support to small business owners… campaign optimization, and where needed, technical support to our Self-Serve and Employer customers. Resolve inquiries received via phone…
  • 3.4
    NetApp – Boulder, CO
    Est. Salary $51k-$76k
    5 days ago 5d
    member of a technical support team and responsible for resolution of remote support cases from our customers. As a Technical Support… Data Center! • Resolve customer’s technical support problems via telephone and email. • Research customer issues in a timely manner…
  • 3.5
    Achieve3000 – Lakewood, NJ
    Est. Salary $29k-$41k
    4 days ago 4d
    Lakewood, NJ Summary A Customer Support Specialist analyzes, researches, and solves application and technical issues related to our… Participate in monthly Quality Assurance sessions with Customer Support Manager to ensure quality service. Troubleshoot and identify…
  • 4.5
    Pariveda Solutions – San Francisco, CA
    Est. Salary $132k-$204k
    13 days ago 13d
    employees and manage relationships with multiple clients in a variety of industries Diagnose complex technical and business problems… Experience architecting technical solutions for complex problems and delivering them to technical and non-technical audiences Experience…
  • 3.5
    Securonix – Dallas, TX
    EASY APPLY
    Est. Salary $52k-$89k
    24 days ago 24d
    Securonix is seeking a Technical Support Manager to provide enterprise level support to our customers and partners. In this role… & services. Responsibilities Provide technical support for enterprise customers and partners Develop a deep understanding…
  • 3.5
    Computer Task Group – Rochester, MN
    1 days ago 19hr
    CTG is hiring a Technical Project Manager for a 8-12 month, W2 contract in Rochester, MN. We have excellent benefits so please… project Position Description: We are seeking a Technical Project Manager with extensive experience with project managing technology…
  • 3.7
    Blue Cross and Blue Shield of Louisiana – Baton Rouge, LA
    Est. Salary $27k-$43k
    2 days ago 2d
    NATURE AND SCOPE: This position reports to the Manager, IT Technical Support Services. ACTIVITIES OF DIRECT REPORTS:… related to infrastructure software/hardware; provides technical support and timely assistance to clients of computerized systems; evaluates…
  • 4.3
    Domo – Salt Lake City, UT
    Est. Salary $31k-$44k
    13 days ago 13d
    Responsibilities: Provide technical problem resolution for all Domo products used by our customers, fully document problem resolution… platform, allowing our customers the ability to manage their businesses like never before. Our customers are our number one focus…
  • 4.5
    Packsize – Salt Lake City, UT
    Est. Salary $34k-$48k
    24 days ago 24d
    Job Summary: The Technical Support Representative will have the responsibility to assist customers and Field Service Engineers… troubleshooting each call remotely. The Technical Support Representative will understand the needs of the customer and work proactively and efficiently…
  • 4.3
    Salsify – Boston, MA
    Est. Salary $83k-$133k
    3 days ago 3d
    managing managers You have experience in defining and implementing technical customer support strategies that focus on customer health… for both new and existing customers? Responsibilities: Mentor and manage our Customer Support Engineers Develop and execute…
  • 4.6
    Infinite Resource Solutions – Smyrna, GA
    EASY APPLY
    Est. Salary $36k-$57k
    25 days ago 25d
    experience • Associates Degree in a Technical Field required, Bachelor’s Degree in a Technical Field preferred • 5+ year’s hands-… • Ability to work well with people with varying degrees of technical abilities • Excellent interpersonal, communication and general…
  • 3.2
    Dyno Nobel – Salt Lake City, UT
    Est. Salary $38k-$58k
    3 days ago 3d
    wants vs. needs, manage and improve customer relationship Essential Functions: Manage designated Customer Accounts – Joint… Dyno Nobel Manage customer expectations; Manage past due items daily, providing timely updates to customers Improve current…
  • 3.2
    Imprivata – Lexington, MA
    Est. Salary $72k-$114k
    3 days ago 3d
    seeking a Senior Customer Support Engineer for our Lexington, MA office. The Support Engineer provides technical support covering the… years experience providing customer service/support (application or technical ideally) Must have Technical Degree or equivalent experience…
  • 3.0
    SMC 3 – Peachtree City, GA
    Est. Salary $34k-$53k
    16 days ago 16d
    JOB SUMMARY The Technical Support Analyst is responsible for troubleshooting and resolving technical issues on a wide variety… available to assist customers and maintaining quality Continuously increase technical aptitude and develop customer service skills…
  • 3.8
    Brainshark – Waltham, MA
    EASY APPLY
    Est. Salary $38k-$55k
    19 days ago 19d
    solutions, collaboratively as part of the technical tier within Brainsharks Customer Support organization. This role will divide… Brainshark Technical Support Engineer Job Description A Technical Support Engineer is responsible for troubleshooting technical issues…
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