Tier II Help Desk Jobs | Glassdoor

Tier II Help Desk Jobs

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  • 3.7
    LCG – Bethesda, MD
    26 days ago 26d
    LCG is seeking and Help Desk Tier II Specialist that will provide support to end users on a variety of issues. Identifies, researches… tracking Solve technical desktop configuration problems that Tier I personnel cannot resolve, and evaluates and responds to their…
  • 4.5
    SC3 – Hyattsville, MD
    Est. Salary $56k-$87k
    13 days ago 13d
    to protect them. Job Responsibilities: The Tier II Help Desk will provide telephone, online and in-person technical… . Required Experience: A minimum of 1 year of Help Desk experience in a Windows helpdesk environment. Possess basic…
  • 3.4
    American Marketing and Publishing – United States
    Est. Salary $22k-$39k
    4 days ago 4d
    The Help Desk Tier II is responsible for American Marketing & Publishing LLC’s information technology infrastructure; including… Perform on-site and remote technical resolutions. Resolve AMP Help Desk Support tickets in accordance to established service level…
  • 3.8
    Computer Services – Fort Collins, CO
    Est. Salary $26k-$39k
    28 days ago 28d
    Desirable to hold 2 years’ relevant experience in a Service Desk / Help Desk environment. Desirable to have previous experience of… competitive benefits and believes in work-life balance. The Service Desk is critical to the success of our organization. Increasingly,…
  • ARES Solutions, Inc. – Washington, DC
    21 days ago 21d
    web development, IV&V, T&E, computer security, networking, help desk, PM, and Intel support services to many Federal and DoD agencies…
  • 2.8
    Robert Half Technology – Norcross, GA
    Est. Salary $33k-$51k
    13 days ago 13d
    Technology has a client in Norcross who is searching for a Tier I & II Help Desk Professional. This is a 6 month contract to hire position… escalate complex problem reports or service requests to next tier of support as appropriate. Complete work order tickets, including…
  • 3.3
    CGI Group Inc. – Alexandria, VA
    Est. Salary $73k-$92k
    Today 5hr
    CGI Federal is seeking a Tier II Function Helpdesk Analyst to provide Momentum, Concur, and Fee Processing Next Generation (FPNG… with CGIs legal duty to furnish information. Skills: * Help Desk/IT Services Have you been referred by a CGI Member for…
  • 2.8
    DentaQuest – Austin, TX
    Est. Salary $36k-$55k
    9 days ago 9d
    DentaQuest provides enterprise Help Desk support for in-house and remote users via a 3 tiered architecture with staff resources… amongst their locations in Massachusetts, Wisconsin, and Florida. Tier 1 performs desktop hardware/software deployments and provides…
  • 3.3
    I.D. Systems, Inc. – Woodcliff Lake, NJ
    EASY APPLY
    Est. Salary $31k-$46k
    4 days ago 4d
    opportunity for you! Tier II Software Support Representative- Customer Service Help Desk Troubleshoot and resolve software… a great opportunity for a Customer Service Representative – Tier II Software Support. IDSY is a publicly-traded (NASDAQ: IDSY…
  • 3.2
    GDIT – Oklahoma City, OK
    6 days ago 6d
    Outreach Monitor. (Desirable) Prior experience as an Avaya Tier II helpdesk engineer. (Desirable) ITIL v3 Foundation (Optional… Description General Dynamics has an opening for an Avaya Voice Help Desk Specialist to program Avaya PBX system/station basic configurations…
  • 2.8
    Robert Half Technology – Washington, DC
    Est. Salary $39k-$59k
    2 days ago 2d
    Printer connectivity issues (LAN/WAN) Escalate to the next tier who is responsible for deskside support Outlook 2010 Active…
  • 3.5
    Larry H. Miller Group – Salt Lake City, UT
    Est. Salary $32k-$50k
    9 days ago 9d
    Job Summary: The Help Desk Tier II position is responsible for providing technical support for end users within the LHM Sports… ensure conformity, stability and simplicity * Assist the Help Desk Manager in maintaining proper expenses for IT Equipment and…
  • 2.7
    Link Solutions – Alexandria, VA
    Est. Salary $36k-$56k
    13 days ago 13d
    Tier I/II Help Desk Analyst Education Security+ Certification Experience 1+ Years Citizenship Requirement… a dynamic environment 1+ year experience in a Help Desk, System Admin or Desk Top Support role Familiar with Remedy Trouble…
  • 3.9
    Powertek – Andrews Air Force Base, MD
    Est. Salary $36k-$54k
    26 days ago 26d
    Tier I OR II desktop/network technical support. Respond to desktop issues, applications, printers, user account security, communications… . CLEARANCE: Secret or Above TRAVEL: N/A YOU… Have a helpful nature, willing and able to walk others through technology…
  • 3.3
    CGI – Alexandria, VA
    Est. Salary $50k-$75k
    6 days ago 6d
    Position Description: CGI Federal is seeking a Tier II Function Helpdesk Analyst to provide Momentum, Concur, and… duty to furnish information. Skills: Help Desk/IT Services Have you been referred by a CGI…
  • 2.4
    It Link Solutions – Alexandria, VA
    Est. Salary $28k-$43k
    13 days ago 13d
    Tier I/II Help Desk Analyst Education Security+ Certification Experience 1+ Years Citizenship Requirement… a dynamic environment 1+ year experience in a Help Desk, System Admin or Desk Top Support role Familiar with Remedy Trouble…
  • 3.9
    Haley & Aldrich – Burlington, MA
    Est. Salary $37k-$58k
    11 days ago 11d
    abilities and competencies are essential to being successful in a help desk work environment: * Strong effective verbal and written… and weekend support. * Report directly to our IT Service Desk Manager. Additional responsibilities may include: * Mobile…
  • 4.0
    Freedom Financial Network – Tempe, AZ
    Est. Salary $28k-$43k
    11 days ago 11d
    Serve as Tier I and II support for incoming requests from all technology platforms Manage issue escalation to tier II and III… opportunity! Our Tempe office is adding a Help Desk Support Engineer I to our current Help Desk Team. The person selected for this…
  • 4.0
    Cartesian – Overland Park, KS
    Est. Salary $37k-$57k
    18 days ago 18d
    looking for motivated individuals who have experience is providing tier 2 operations support with some data analytic capabilities. The…
  • 2.8
    Knight Point Systems – Arlington, VA
    Est. Salary $38k-$58k
    14 days ago 14d
    disabled persons, and veterans. Position Summary: The Help Desk Analyst supports a small customer contact team at our client… Qualifications 3 years of customer service experience 1-2 years of Help Desk or Customer Contact Center experience Familiarity with the…
  • 3.4
    SNI Technology – Colorado Springs, CO
    EASY APPLY
    12 days ago 12d
    general ticket management, help desk duties, taking phone calls, emails and providing desk side Tier I/Tier II level support. Must be… Our client is seeking a Tier II Helpdesk Technician for a contract to hire opportunity. The Tier II Helpdesk Technician will…
  • 3.2
    Buchanan & Edwards – Washington, DC
    6 days ago 6d
    inviting you to apply for our recent opening as a SharePoint Help Desk Tier II/III Provides end-user support for SharePoint 2010 environment… contact between customers and the technical staff. · Provide Tier II/III support as required. · Troubleshoot and correct problems…
  • 3.4
    Digital Management, Inc. – Lexington Park, MD
    Est. Salary $47k-$71k
    27 days ago 27d
    Digital Management, Inc. (DMI) is seeking a full time Help Desk Technician (Level II) to support our Navy customer located in Patuxent… technical problems presented through Level I, II and III (when possible) Help Desk tickets Documents, tracks and monitors the problem…
  • 3.3
    AppleOne – Orlando, FL
    Est. Salary $30k-$46k
    5 days ago 5d
    Triage Level I trouble tickets; resolve or escalate to Level II as required. SEND RESUME ASAP…
  • 4.4
    Karsun Solutions – Herndon, VA
    Est. Salary $41k-$63k
    14 days ago 14d
    Job Description Responsibilities: Provide Tier 2 Service Desk support for a large scale government program under a robust… working as a tiered support staff supporting production-based applications including 2+ years experience at Tier 2 level Experienced…
  • 2.4
    It Link Solutions – Alexandria, VA
    24 days ago 24d
    Tier I/II Help Desk Analyst Education Security+ Certification Experience 1+ Years Citizenship Requirement… a dynamic environment 1+ year experience in a Help Desk, System Admin or Desk Top Support role Familiar with Remedy Trouble…
  • 2.8
    Robert Half Technology – Westlake, OH
    Est. Salary $33k-$49k
    3 days ago 3d
    Cleveland is in need of a contractor for 3-6 months in a Tier II Help Desk specialist position. Main responsibilities include:…
  • 3.3
    Contegix – Wyomissing, PA
    Est. Salary $30k-$43k
    3 days ago 3d
    The Service Desk Analyst II will provide timely and accurate tier one / tier two technical support to all clients generated from… emails, as well as ticket escalations and assignments from Tier 1 Service Desk Analysts and management. The will require an aptitude…
  • 3.5
    firstPRO, Inc. – Philadelphia, PA
    4 days ago 4d
    if interested! Responsibilities Tier I - II Help Desk Technician Log all help desk calls or email requests into incident… in Center City Philadelphia. They are searching for a Tier I - II Help Desk Technician for a full time permanent role that will…
  • 4.1
    Autotask – Albany, NY
    Est. Salary $35k-$54k
    14 days ago 14d
    Job Summary: A Product Support Specialist – Tier II will work in a customer support environment with an emphasis on responsiveness… properly escalate support incidents · Staff the Help Desk phones per your schedule · Call customers as needed…
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