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Customer Relations/Front Desk Manager Jobs in Washington, DC

88 Jobs

  • 3.9
    Marriott International – Washington, DC
    $32k-$49k(Glassdoor est.)
    NEW
    diploma or GED; 2 years experience in the guest services, frontdesk, or related professional area. OR 2-year degree from an… Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and FrontDesk Goals…
  • 4.0
    Georgetown University – Washington, DC
    NEW
    Monitors the Fitness Center frontdesk. Provides front line point of contact for customer service-related issues. Answers questions… Director for Customer Service and Memberships, the FrontDesk Assistant has duties that include but are not limited to: Front Desk…
  • 4.9
    Thycotic – Washington, DC
    EASY APPLY
    $45k-$71k(Glassdoor est.)
    HOT
    documentation and improve IT-related processes. REQUIREMENTS 2+ years of applicable experience in a support desk or systems administration… growth of our IT systems. You will be the company's front line for solving IT-related problems. KEY RESPONSIBILITIES Perform…
  • 2.3
    IST Management – Washington, DC
    $22k-$33k(Glassdoor est.)
    HOT
    other tasks as assigned Job Requirements: Customer service related experience preferred Hospitality/ Retail/ Restaurants… from supervisor or site manager Maintain all logs and reporting documentation; attention to detail Manage reservations of conference…
  • 3.5
    Bell Partners – Arlington, VA
    NEW
    transactions. Performs other related duties as assigned by Community Manager or Community Center Manager. Maintain a positive work… prospects and visitors to the community Greets and provides customer service to the users and visitors of the community center.…
  • 2.8
    Crestline Hotels & Resorts – Washington, DC
    17 days ago 17d
    Overview The FrontDesk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all… however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction…
  • 4.4
    Southern Management (MD & VA) – College Park, MD
    $33k-$48k(Glassdoor est.)
    HOT
    programs, hospitality law, and long-range planning -Strong FrontDesk skills and the proven ability and desire to succeed. -Excellent… compliance of front office, guest service, and PBX standard operating procedures and policies. -Ensure all Front Office Quality…
  • 3.3
    Interstate Hotels & Resorts – Arlington, VA
    $29k-$44k(Glassdoor est.)
    16 days ago 16d
    the opportunity you need. As FrontDeskManager, you will Oversee and manage the Front Office to ensure efficient operations… expenses to minimize loss, manage expense and maximize profit. Skillfully manage the Front Office staff by creating an…
  • 2.5
    Trinity Washington University – Washington, DC
    7 days ago 7d
    Admissions Support/FrontDesk Assistant Trinity, a comprehensive university in Washington, D.C. has an immediate opening for… experienced administrative professional. The Admissions Support/FrontDesk Assistant assists the Directors of Admission in the execution…
  • 3.3
    MyEyeDr – Bethesda, MD
    $29k-$36k(Glassdoor est.)
    8 days ago 8d
    00 p.m. Maintain cleanliness and organized appearance of frontdesk at all times. May be required to perform preliminary testing… establish repeat customer-trends. Strong communication skills (oral and written) with the proven ability to manage priorities…
  • 3.5
    ActioNet – Washington, DC
    $57k-$85k(Glassdoor est.)
    NEW
    directly interact with customers to resolve local and network related issues Timely follow up with customers to ensure problems… IT knowledge base Be able to manage projects and heavy caseload while responding to customers request in a high priority fashion…
  • 3.5
    Bell Partners – Arlington, VA
    11 days ago 11d
    needed. Responsible for providing continuous coverage of frontdesk during shift. Creating and distributing Resident Notices… elevator reservation, etc. Maintains general cleanliness of frontdesk and package room areas. Ensures safety precautions are followed…
  • INTRIGUE Hotels & Resorts – Arlington, VA
    13 days ago 13d
    the opportunity you need. As FrontDeskManager, you will Oversee and manage the Front Office to ensure efficient operations… expenses to minimize loss, manage expense and maximize profit. Skillfully manage the Front Office staff by creating an…
  • 4.2
    Chesapeake Hospitality – College Park, MD
    $27k-$43k(Glassdoor est.)
    NEW
    Summary:The primary commitment of the assistant front-office manager is customer service because their efforts directly affect hotel… Location(s) MD - College Park Department FrontDesk, Operations / Administrative Career level Management…
  • B. F. Saul Company Hospitality Group – Arlington, VA
    8 days ago 8d
    outstanding guest service and effective operations of the frontdesk. Uses leadership skills to drive revenue, maximize profit… resources. Uses expertise to advise and implement changes to frontdesk operations as needed, while maximizing revenue and occupancy…
  • 3.2
    B.F. Saul Company – Arlington, VA
    $29k-$43k(Glassdoor est.)
    9 days ago 9d
    outstanding guest service and effective operations of the frontdesk. Uses leadership skills to drive revenue, maximize profit… resources. Uses expertise to advise and implement changes to frontdesk operations as needed, while maximizing revenue and occupancy…
  • 3.5
    SAGE Publications – Washington, DC
    $40k-$65k(Glassdoor est.)
    11 days ago 11d
    back-up support for all frontdesk functions; including switchboard operation, as well as excellent customer service and professional… Services as it relates to IT issues. The IT Service Desk Analyst and Facilities Clerk provides services for the operation of our facilities…
  • 3.0
    Washington Humane Society – Washington, DC
    $33k-$53k(Glassdoor est.)
    NEW
    schedules for Customer Care team and monitor time card activity in ADP. Ensures cleanliness of frontdesk and lobby area,… Update and create new customer care-related documents as needed. Assist in creating and implementing customer care guidelines and…
  • 2.7
    Serco, Inc. – Washington, DC
    $32k-$48k(Glassdoor est.)
    4 days ago 4d
    to resolve and respond to customer questions and requests; primarily over the phone. The Service Desk Technician will use their… Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee…
  • 3.9
    Marriott – Washington, DC
    $22k-$33k(Glassdoor est.)
    7 days ago 7d
    supplies. Ensures guest room status is communicated to the FrontDesk in a timely and efficient manner. Works effectively with… supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors…
  • 2.6
    Sears – Springfield, VA
    $28k-$40k(Glassdoor est.)
    NEW
    Act (ADA) guidelines when assisting customers with special needs and follows up with the Front End Lead Associate to ensure wheelchairs… layaway payments. Assist in training checkout service and service desk associates • Uses the Pathfinder in processing returned goods…
  • Sheraton Pentagon City Hotel – Arlington, VA
    NEW
    any other job related duties as assigned. Experience, Skills and Knowledge Minimum of 2 years FrontDesk experience, preferably… compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality…
  • 3.9
    Marriott International – Washington, DC
    $57k-$115k(Glassdoor est.)
    7 days ago 7d
    Administration, or related major; 2 years experience in the guest services, frontdesk, housekeeping, or related professional area… GED; 4 years experience in the guest services, frontdesk, housekeeping, or related professional area. OR 2-year degree…
  • 2.8
    SAGE – Washington, DC
    $35k-$49k(Glassdoor est.)
    10 days ago 10d
    back-up support for all frontdesk functions; including switchboard operation, as well as excellent customer service and professional… Services as it relates to IT issues. The IT Service Desk Analyst and Facilities Clerk provides services for the operation of our facilities…
  • 3.3
    Crescent Hotels & Resorts – Reston, VA
    $27k-$39k(Glassdoor est.)
    16 days ago 16d
    the FrontDesk Supervisor ensuring consistent quality customer service is delivered. REPORTS TO: Front Office Manager/Front… other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have at least 1 year prior FrontDesk Experience…
  • 2.8
    Serco Group plc – Washington, DC
    $32k-$47k(Glassdoor est.)
    15 days ago 15d
    resolve and respond to customer questions and requests; primarily over the phone. The Service Desk Technician will use their… Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee…
  • 2.9
    HEI Hotels & Resorts – Washington, DC
    $37k-$57k(Glassdoor est.)
    10 days ago 10d
    Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and… Ability to stand, walk and continuously perform behind the frontdesk. Ability to observe and detect signs of emergency situations…
  • 3.8
    Marriott Vacations Worldwide – Washington, DC
    8 days ago 8d
    make initial introductions to frontdesk and/or Sales Executives. As directed by Sales Manager, make sure all necessary materials… Deliver training to sales workforce. Assist Sales Manager in addressing issues related to employee concerns (e.g., work-place conflict…
  • 3.4
    Tharaldson Hospitality Management – Springfield, VA
    $23k-$34k(Glassdoor est.)
    19 days ago 19d
    resolves problems in a timely manner Customer Service Responds promptly to customer needs; Responds to requests for service… EXPERIENCE: Less than a high school diploma; or up to one month related experience or training; or equivalent combination of education…
  • 3.3
    Orangetheory Fitness – Washington, DC
    10 days ago 10d
    that all frontdesk systems are followed such as proper Member Check-In, Telephone Inquiries(general and sales related), Guest… sales and operational excellence. As the manager for the sales function, the Studio Manager must execute lead generation / marketing…
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