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Help desk analyst Jobs in Washington, DC

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235 Jobs

  • Sanametrix Logo3.1
    Sanametrix
    Desktop Support Specialist (Mid-level)
    Washington, DC
    $24 - $28 Per Hour(Employer est.)
    Easy Apply
    17d
    The customer requires successful candidates to agree to obtain ITIL Foundation level certification within their first 3 months of employment.…
  • RTX Logo3.8
    Cyber Security Analyst - Tier 2
    Dulles, VA
    $62,565 - $112,503 (Glassdoor est.)
    24h
    At least 1 of the following certifications: Sec+, Net+ or related IT certification, and 2+ years’ experience in related field.…
  • PAE Logo3.2
    Service Desk Analyst II - Immediate Interviews!
    Falls Church, VA
    $42,235 - $87,509 (Glassdoor est.)
    30d+
    While reporting to the operations portfolio leader, the Service Desk Analyst II provides on-site and remote technical support to PAE employees and program……
  • Robert Half Logo3.8
    Help Desk Analyst II
    Washington, DC
    $27 - $31 Per Hour(Employer est.)
    Easy Apply
    17d
    Troubleshoot end user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related……
  • AccelerEd Logo2.3
    Service Desk Analyst
    Hyattsville, MD
    $37,535 - $69,075 (Glassdoor est.)
    Easy Apply
    2d
    The IT Service Desk Analyst will provide Tier 1 technical support for AccelerEd and UMGC Staff as well as Tier 2 technical support for UMGC Faculty and Students……
  • TEKsystems Logo3.9
    Tier I/ II Service Desk Analyst
    Columbia, MD
    $32,574 - $68,799 (Glassdoor est.)
    3d
    Maintains high level of technical skill in field of expertise. Resolves technical problems in a call center/service desk environment.…
  • United Medical Center Logo2.6
    Help Desk Support Analyst
    Washington, DC
    $22 - $26 Per Hour(Employer est.)
    Easy Apply
    30d+
    Knowledge of help desk processes and help desk management/ticketing software is a plus. Provide basic level telephone support to the end-user community on……
  • General Dynamics Information Technology Logo3.8
    Help Desk Analyst
    Washington, DC
    $40,064 - $76,402 (Glassdoor est.)
    30d+
    Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.…
  • Help Desk Analyst
    Alexandria, VA
    $45,000 - $55,000 (Employer est.)
    Easy Apply
    30d+
    The technician has to run diagnostic or repair routines and provide technical assistance. The deployment technician will install the requested applications and……
  • Savvee Consulting, Inc. Logo4.2
    Help Desk Support Associate
    Washington, DC
    $42,349 - $79,037 (Glassdoor est.)
    30d+
    Understanding the organizational policies and procedures for accuracy of solutions and deliverables to client. Prior Help Desk support experience of 1-3 years.…
  • TekSynap Logo4.7
    DOC EITSS - Communication and Help Desk Roles
    Washington, DC
    $59,488 - $166,629 (Glassdoor est.)
    Easy Apply
    30d+
    Responds to telephone calls, email and personnel requests for technical support. Provides technical direction and engineering knowledge for communications……
  • Converged Security Solutions Logo
    Tier 2 Help Desk Technician-A.M. Shift
    Washington, DC
    $37,091 - $83,499 (Glassdoor est.)
    Easy Apply
    11d
    Creating help desk tickets from incoming phone calls, triaging the help desk mailbox, and assigning tickets created within ticketing system;…
  • Amentum Logo3.5
    Help Desk Analyst
    Washington, DC
    $42,536 - $92,001 (Glassdoor est.)
    30d+
    Provide technical support by answering/responding to phone/e-mail to SSA employees, application & public website users. Windows, MS Office support skills.…
  • DMI Logo3.9
    Help Desk Coordinator (3rd Shift - 11PM-7AM)
    Washington, DC
    $45,541 - $95,468 (Glassdoor est.)
    4d
    H.S. Diploma with 3-5 years of specialized experience in related field. CompTIA Security+ certification (not required).…
  • Helpdesk Analyst
    Washington, DC
    $40,841 - $77,151 (Glassdoor est.)
    Easy Apply
    11d
    Responds to end-user service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems.…
  • Booz Allen Hamilton Logo4.2
    Cybersecurity Analyst, Junior
    McLean, VA
    $63,195 - $111,463 (Glassdoor est.)
    30d+
    The answer is you – build your knowledge as an information security risk specialist who can help break down complex threats into manageable plans of action.…
  • Northern Virginia Community College Logo3.8
    IT Help Desk Analyst
    Fairfax, VA
    $33,383 - $68,357 (Glassdoor est.)
    11d
    Act as the initial contact for IT related issues and provide tier I technical support to faculty, staff, and students via telephone, e-mail, chat, and video……
  • CACI Logo3.8
    Service Desk Analyst, MID
    Herald Harbor, MD
    24h
    Demonstrate sound customer service and telephone etiquette in responding to customer calls or inquiries for service and support. Ability to obtain DHS EOD.…
  • Virginia Community College System Logo3.4
    IT Help Desk Analyst
    Fairfax, VA
    $35,000 - $45,000 (Employer est.)
    11d
    Act as the initial contact for IT related issues and provide tier I technical support to faculty, staff, and students via telephone, e-mail, chat, and video……
  • Dovel Technologies, LLC Logo4.4
    Help Desk Analyst
    Rockville, MD
    $41,365 - $82,151 (Glassdoor est.)
    24d
    Specialists work to resolve end user community issues/questions on multiple systems (via phone, email or Live Chat) using established processes and training or……
  • Applied Engineering Management Corporation Logo4.3
    IT Help Desk Support Analyst
    Washington, DC
    $43,434 - $77,100 (Glassdoor est.)
    Easy Apply
    30d+
    Provide first and second level incident resolution on the telephone with users; and walks the user through a series of steps to determine problem; classifies……
  • 1901 Group Logo4.1
    Service Desk Analyst - Tier 1 (Onsite)
    Washington, DC
    $42,018 - $91,720 (Glassdoor est.)
    Easy Apply
    30d+
    Ability to be in an office answering phones, assisting users, and documenting each interaction. A highly motivated information technology technician responsible……
  • Iron Bow Technologies Logo3.9
    Tier I Helpdesk Technician
    Washington, DC
    $38,434 - $77,691 (Glassdoor est.)
    30d+
    Provide customer support at the initial point of entry to the OIT Helpdesk to include: Recording and validating customer’s contact information, especially the……
  • Georgetown University Logo4.2
    Tier 1 Help Desk Manager for Client Support Services, University Information Services Georgetown University
    Washington, DC
    25d
    Ability to communicate technical concepts to others, in both formal and informal setting. Act as technical escalation point for staff in areas of Windows and……
  • STAND 8 Logo3.8
    USER SUPPORT ANALYST II
    Washington, DC
    $44,964 - $85,449 (Glassdoor est.)
    30d+
    Provide first and second level technical support and guidance to users of the Firm’s computers, communications and collaboration systems, and other technical……
  • 5
    Tier I & II Help Desk Technician
    Washington, DC
    $37,717 - $70,589 (Glassdoor est.)
    Easy Apply
    15d
    Perform technical, operational, and training support to users of personal computers either by telephone or on-site, for PC desktop hardware and software……
  • The Ford Agency Logo3.7
    Help Desk Analyst
    Washington, DC
    $37,549 - $72,187 (Glassdoor est.)
    30d+
    Set up quality assurance testing of hardware and software. 3+ years of experience in end-user support. Resolve service requests in a timely manner to users……
  • Pinnacle Group Logo1.5
    Desktop Support Analyst
    McLean, VA
    $25 Per Hour(Employer est.)
    30d+
    Maintains currency and high level of technical skill in field of expertise. Handles problems that the first-tier of help desk and second-tier Central Support……
  • Deloitte Logo4
    Service Desk Analyst
    Falls Church, VA
    $44,889 - $82,836 (Glassdoor est.)
    30d
    3+ years of experience providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.…
  • IT Data Solutions Logo
    Desktop Support Specialist
    Washington, DC
    $40,679 - $74,869 (Glassdoor est.)
    2d
    ** BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE ***. This contractor position will be in support of the Desktop Support team……

Jobs

Job TitleEmployerLocationSalary
Desktop Support Specialist (Mid-level)SanametrixWashington, DC
Cyber Security Analyst - Tier 2RTXDulles, VA
Service Desk Analyst II - Immediate Interviews!PAEFalls Church, VA
Help Desk Analyst IIRobert HalfWashington, DC
Service Desk AnalystAccelerEdHyattsville, MD
Tier I/ II Service Desk AnalystTEKsystemsColumbia, MD
Help Desk Support AnalystUnited Medical CenterWashington, DC
Help Desk AnalystGeneral Dynamics Information TechnologyWashington, DC
Help Desk AnalystIQuasarAlexandria, VA
Help Desk Support AssociateSavvee Consulting, Inc.Washington, DC
DOC EITSS - Communication and Help Desk RolesTekSynapWashington, DC
Tier 2 Help Desk Technician-A.M. ShiftConverged Security SolutionsWashington, DC
Help Desk AnalystAmentumWashington, DC
Help Desk Coordinator (3rd Shift - 11PM-7AM)DMIWashington, DC
Helpdesk AnalystIQuasarWashington, DC
Cybersecurity Analyst, JuniorBooz Allen HamiltonMcLean, VA
IT Help Desk AnalystNorthern Virginia Community CollegeFairfax, VA
Service Desk Analyst, MIDCACIHerald Harbor, MD
IT Help Desk AnalystVirginia Community College SystemFairfax, VA
Help Desk AnalystDovel Technologies, LLCRockville, MD
IT Help Desk Support AnalystApplied Engineering Management CorporationWashington, DC
Service Desk Analyst - Tier 1 (Onsite)1901 GroupWashington, DC
Tier I Helpdesk TechnicianIron Bow TechnologiesWashington, DC
Tier 1 Help Desk Manager for Client Support Services, University Information Services Georgetown UniversityGeorgetown UniversityWashington, DC
USER SUPPORT ANALYST IISTAND 8Washington, DC
Tier I & II Help Desk TechnicianSeneca Nation GroupWashington, DC
Help Desk AnalystThe Ford AgencyWashington, DC
Desktop Support AnalystPinnacle GroupMcLean, VA
Service Desk AnalystDeloitteFalls Church, VA
Desktop Support SpecialistIT Data SolutionsWashington, DC
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