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Help desk analyst Jobs in Washington, DC

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253 Jobs

  • AINS Logo3.8
    AINS
    IT Service Desk Analyst
    Washington, DC
    $34,432 - $72,147 (Glassdoor est.)
    Easy Apply
    16d
    AS or BS in Technology or related field. Proven experience as a help desk technician or other customer support role. Provide timely follow-up to users.…
  • Sanametrix Logo3.1
    Desktop Support Specialist (Mid-level)
    Washington, DC
    $24 - $28 Per Hour(Employer est.)
    Easy Apply
    11d
    The customer requires successful candidates to agree to obtain ITIL Foundation level certification within their first 3 months of employment.…
  • Leidos Logo3.9
    Computer Support Analyst
    Reston, VA
    12d
    Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Assesses risks and remediates incidents.…
  • BlueNovo Logo4
    Tier 1+ Experienced IT Help Desk Analyst
    Capitol Heights, MD
    $55,000 - $65,000 (Employer est.)
    Easy Apply
    30d+
    O Log, track, document and resolve incoming requests using the help desk software solution. O Bending, carrying, climbing, driving, lifting, pushing pulling,……
  • Trigyn Logo3.9
    Technical Support / Help Desk Analyst
    Arlington, VA
    $37,062 - $74,743 (Glassdoor est.)
    11d
    Provide technical information/assistance on configuration, setup, maintenance and initial troubleshooting of client standard computer systems, hardware and……
  • GW Medical Faculty Associates Logo2.3
    EPIC Business Intelligence Analyst
    Arlington, VA
    $56,207 - $95,798 (Glassdoor est.)
    Easy Apply
    18d
    Delivers high-quality reporting & BI solutions that enable user functionality with minimal ongoing maintenance and a low volume of production incidents ……
  • AINS Logo3.8
    Business Analyst (Junior - Mid)
    Gaithersburg, MD
    $53,271 - $102,001 (Glassdoor est.)
    Easy Apply
    10d
    Prepare functional / technical business requirements: 2 years (Preferred). Be prepared to play multiple roles in the implementation of a project.…
  • Robert Half Logo3.8
    Help Desk Analyst II
    Washington, DC
    $27 - $31 Per Hour(Employer est.)
    Easy Apply
    10d
    Troubleshoot end user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related……
  • SAIC Logo4
    Deputy Customer Service Desk Manager
    Washington, DC
    18d
    The program must sustain the productivity of agency personnel by providing accurate, courteous, timely and effective customer service desk, remote server……
  • AccelerEd Logo2.3
    Sr. Service Desk Analyst
    Hyattsville, MD
    $39,039 - $71,558 (Glassdoor est.)
    Easy Apply
    18d
    Assist the Quality Assurance Specialist with monthly scoring of analysts' phone calls and tickets. The IT Senior Service Desk Analyst will also provide Tier 1……
  • Change Healthcare Logo3.3
    Programmer Analyst 3
    Washington, DC
    $66,206 - $131,918 (Glassdoor est.)
    5d
    Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel……
  • Agensys Corporation Logo3.9
    Tier 1 Help Desk Analyst
    Alexandria, VA
    $15 - $20 Per Hour(Employer est.)
    Easy Apply
    17d
    Help desk: 2 years (Required). Temporarily due to COVID-19. The candidate will be responsible for call center support of an environment composed of 90% Intel……
  • Trigyn Logo3.9
    Technical Support / Help Desk Analyst (REMOTE)
    Arlington, VA
    $36,477 - $82,549 (Glassdoor est.)
    9d
    Provide technical information/assistance on configuration, setup, maintenance and initial troubleshooting of client standard computer systems, hardware and……
  • Latitude, Inc. Logo4.4
    Night Shift Help Desk Analyst (Secret Clearance)
    Kingstowne, VA
    $70,000 - $90,000 (Employer est.)
    Easy Apply
    30d+
    Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware……
  • TEKsystems Logo3.9
    IT Service Desk Analyst
    Chantilly, VA
    $23 Per Hour(Employer est.)
    11d
    Associate’s Degree in a related field preferred. The primary purpose of this job is to ensure that IT customers receive exceptional service and technical……
  • United Medical Center Logo2.7
    Help Desk Support Analyst
    Washington, DC
    $22 - $26 Per Hour(Employer est.)
    Easy Apply
    30d+
    Knowledge of help desk processes and help desk management/ticketing software is a plus. Provide basic level telephone support to the end-user community on……
  • General Dynamics Information Technology Logo3.8
    Help Desk Analyst
    Washington, DC
    $40,028 - $76,360 (Glassdoor est.)
    30d+
    Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.…
  • Virginia Community College System Logo3.4
    IT Help Desk Analyst
    Fairfax, VA
    $35,000 - $45,000 (Employer est.)
    5d
    Act as the initial contact for IT related issues and provide tier I technical support to faculty, staff, and students via telephone, e-mail, chat, and video……
  • CACI Logo3.8
    Service Desk Analyst (Chat Support)
    Herald Harbor, MD
    8d
    Demonstrate sound customer service and telephone etiquette in responding to customer calls or inquiries for service and support.…
  • Northern Virginia Community College Logo3.8
    IT Help Desk Analyst
    Fairfax, VA
    $33,426 - $68,450 (Glassdoor est.)
    5d
    Act as the initial contact for IT related issues and provide tier I technical support to faculty, staff, and students via telephone, e-mail, chat, and video……
  • Help Desk Analyst
    Alexandria, VA
    $45,000 - $55,000 (Employer est.)
    Easy Apply
    30d+
    The technician has to run diagnostic or repair routines and provide technical assistance. The deployment technician will install the requested applications and……
  • Dovel Technologies, LLC Logo4.4
    Help Desk Analyst
    Rockville, MD
    $41,343 - $82,135 (Glassdoor est.)
    18d
    Specialists work to resolve end user community issues/questions on multiple systems (via phone, email or Live Chat) using established processes and training or……
  • U.S. Department of State Logo3.9
    Program Analyst
    Washington, DC
    $103,690 - $134,798 (Employer est.)
    4d
    Experience directing, planning, and conducting studies, with emphasis on analysis for efficiency of overseas management operations.…
  • Northern Virginia Community College Logo3.8
    Helpdesk Technician
    Fairfax, VA
    $16 Per Hour(Employer est.)
    8d
    Monitor IT Help Desk email, SmarterTrack, and calls to the Help desk for critical communications from VCCS or NVCC personnel that need immediate attention.…
  • Booz Allen Hamilton Logo4.2
    Help Desk Analyst, Mid
    Herndon, VA
    $52,230 - $92,756 (Glassdoor est.)
    9d
    As a help desk analyst, you will review tickets received from developers across the enterprise. On our project, you'll be part of the team responsible for……
  • Booz Allen Hamilton Logo4.2
    Help Desk Analyst
    Herndon, VA
    $39,315 - $83,566 (Glassdoor est.)
    8d
    Serve as a help desk analyst to provide support to data system's end users. Coordinate with the development team to provide technical specifications and defect……
  • Helpdesk Analyst
    Washington, DC
    Easy Apply
    4d
    Responds to end-user service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems.…
  • Virginia Community College System Logo3.4
    Helpdesk Technician
    Fairfax, VA
    $16 Per Hour(Employer est.)
    8d
    Monitor IT Help Desk email, SmarterTrack, and calls to the Help desk for critical communications from VCCS or NVCC personnel that need immediate attention.…
  • Applied Engineering Management Corporation Logo4.3
    IT Help Desk Support Analyst
    Washington, DC
    $43,399 - $77,067 (Glassdoor est.)
    Easy Apply
    30d+
    Provide first and second level incident resolution on the telephone with users; and walks the user through a series of steps to determine problem; classifies……
  • Amentum Logo3.5
    Help Desk Analyst
    Washington, DC
    $42,517 - $91,985 (Glassdoor est.)
    30d+
    Provide technical support by answering/responding to phone/e-mail to SSA employees, application & public website users. Windows, MS Office support skills.…

Jobs

Job TitleEmployerLocationSalary
IT Service Desk AnalystAINSWashington, DC
Desktop Support Specialist (Mid-level)SanametrixWashington, DC
Computer Support AnalystLeidosReston, VA
Tier 1+ Experienced IT Help Desk AnalystBlueNovoCapitol Heights, MD
Technical Support / Help Desk AnalystTrigynArlington, VA
EPIC Business Intelligence AnalystGW Medical Faculty AssociatesArlington, VA
Business Analyst (Junior - Mid)AINSGaithersburg, MD
Help Desk Analyst IIRobert HalfWashington, DC
Deputy Customer Service Desk ManagerSAICWashington, DC
Sr. Service Desk AnalystAccelerEdHyattsville, MD
Programmer Analyst 3Change HealthcareWashington, DC
Tier 1 Help Desk AnalystAgensys CorporationAlexandria, VA
Technical Support / Help Desk Analyst (REMOTE)TrigynArlington, VA
Night Shift Help Desk Analyst (Secret Clearance)Latitude, Inc.Kingstowne, VA
IT Service Desk AnalystTEKsystemsChantilly, VA
Help Desk Support AnalystUnited Medical CenterWashington, DC
Help Desk AnalystGeneral Dynamics Information TechnologyWashington, DC
IT Help Desk AnalystVirginia Community College SystemFairfax, VA
Service Desk Analyst (Chat Support)CACIHerald Harbor, MD
IT Help Desk AnalystNorthern Virginia Community CollegeFairfax, VA
Help Desk AnalystIQuasarAlexandria, VA
Help Desk AnalystDovel Technologies, LLCRockville, MD
Program AnalystU.S. Department of StateWashington, DC
Helpdesk TechnicianNorthern Virginia Community CollegeFairfax, VA
Help Desk Analyst, MidBooz Allen HamiltonHerndon, VA
Help Desk AnalystBooz Allen HamiltonHerndon, VA
Helpdesk AnalystIQuasarWashington, DC
Helpdesk TechnicianVirginia Community College SystemFairfax, VA
IT Help Desk Support AnalystApplied Engineering Management CorporationWashington, DC
Help Desk AnalystAmentumWashington, DC
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🔎What should I search on Glassdoor to find Help Desk Analyst jobs in Washington, DC?
People who searched for Help Desk Analyst jobs in Washington, DC also searched for helpdesk analyst, systems analyst, service desk analyst, service desk technician, help desk technician, systems technician, desktop technician, it support specialist. If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.
🤝What companies are hiring for Help Desk Analyst jobs in Washington, DC?
The top companies hiring now for Help Desk Analyst jobs are AINS, Sanametrix, Leidos, BlueNovo, Trigyn, GW Medical Faculty Associates, Robert Half, SAIC, AccelerEd, Change Healthcare
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