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Help desk analyst Jobs in Washington, DC

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234 Jobs

  • Sanametrix Logo3.1
    Sanametrix
    Desktop Support Specialist (Mid-level)
    Washington, DC
    $24 - $28 Per Hour(Employer est.)
    Easy Apply
    16d
    The customer requires successful candidates to agree to obtain ITIL Foundation level certification within their first 3 months of employment.…
  • Change Healthcare Logo3.3
    Programmer Analyst 3
    Washington, DC
    $66,200 - $131,915 (Glassdoor est.)
    10d
    Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel……
  • TEKsystems Logo3.9
    Tier I/ II Service Desk Analyst
    Columbia, MD
    $32,585 - $68,813 (Glassdoor est.)
    1d
    Maintains high level of technical skill in field of expertise. Resolves technical problems in a call center/service desk environment.…
  • United Medical Center Logo2.6
    Help Desk Support Analyst
    Washington, DC
    $22 - $26 Per Hour(Employer est.)
    Easy Apply
    30d+
    Knowledge of help desk processes and help desk management/ticketing software is a plus. Provide basic level telephone support to the end-user community on……
  • Help Desk Analyst
    Alexandria, VA
    $45,000 - $55,000 (Employer est.)
    Easy Apply
    30d+
    The technician has to run diagnostic or repair routines and provide technical assistance. The deployment technician will install the requested applications and……
  • General Dynamics Information Technology Logo3.8
    Help Desk Analyst
    Washington, DC
    $40,059 - $76,397 (Glassdoor est.)
    30d+
    Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.…
  • Savvee Consulting, Inc. Logo4.2
    Help Desk Support Associate
    Washington, DC
    $42,349 - $79,037 (Glassdoor est.)
    30d+
    Understanding the organizational policies and procedures for accuracy of solutions and deliverables to client. Prior Help Desk support experience of 1-3 years.…
  • DMI Logo3.9
    Help Desk Coordinator (3rd Shift - 11PM-7AM)
    Washington, DC
    $45,541 - $95,468 (Glassdoor est.)
    2d
    H.S. Diploma with 3-5 years of specialized experience in related field. CompTIA Security+ certification (not required).…
  • Amentum Logo3.5
    Help Desk Analyst
    Washington, DC
    $42,517 - $91,985 (Glassdoor est.)
    30d+
    Provide technical support by answering/responding to phone/e-mail to SSA employees, application & public website users. Windows, MS Office support skills.…
  • Tier 2 Help Desk Technician-A.M. Shift
    Washington, DC
    Easy Apply
    9d
    Creating help desk tickets from incoming phone calls, triaging the help desk mailbox, and assigning tickets created within ticketing system;…
  • TekSynap Logo4.7
    DOC EITSS - Communication and Help Desk Roles
    Washington, DC
    $59,488 - $166,629 (Glassdoor est.)
    Easy Apply
    30d+
    Responds to telephone calls, email and personnel requests for technical support. Provides technical direction and engineering knowledge for communications……
  • CACI Logo3.8
    Service Desk Analyst (Chat Support)
    Herald Harbor, MD
    13d
    Demonstrate sound customer service and telephone etiquette in responding to customer calls or inquiries for service and support.…
  • Helpdesk Analyst
    Washington, DC
    Easy Apply
    9d
    Responds to end-user service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems.…
  • Northern Virginia Community College Logo3.8
    IT Help Desk Analyst
    Fairfax, VA
    $33,406 - $68,408 (Glassdoor est.)
    10d
    Act as the initial contact for IT related issues and provide tier I technical support to faculty, staff, and students via telephone, e-mail, chat, and video……
  • Northern Virginia Community College Logo3.8
    Helpdesk Technician
    Fairfax, VA
    $16 Per Hour(Employer est.)
    13d
    Monitor IT Help Desk email, SmarterTrack, and calls to the Help desk for critical communications from VCCS or NVCC personnel that need immediate attention.…
  • Booz Allen Hamilton Logo4.2
    Cybersecurity Analyst, Junior
    McLean, VA
    $63,195 - $111,463 (Glassdoor est.)
    30d+
    The answer is you – build your knowledge as an information security risk specialist who can help break down complex threats into manageable plans of action.…
  • Dovel Technologies, LLC Logo4.4
    Help Desk Analyst
    Rockville, MD
    $41,343 - $82,135 (Glassdoor est.)
    22d
    Specialists work to resolve end user community issues/questions on multiple systems (via phone, email or Live Chat) using established processes and training or……
  • Virginia Community College System Logo3.4
    IT Help Desk Analyst
    Fairfax, VA
    $35,000 - $45,000 (Employer est.)
    10d
    Act as the initial contact for IT related issues and provide tier I technical support to faculty, staff, and students via telephone, e-mail, chat, and video……
  • 5
    Tier I & II Help Desk Technician
    Washington, DC
    $37,686 - $70,559 (Glassdoor est.)
    Easy Apply
    14d
    Perform technical, operational, and training support to users of personal computers either by telephone or on-site, for PC desktop hardware and software……
  • Applied Engineering Management Corporation Logo4.3
    IT Help Desk Support Analyst
    Washington, DC
    $43,434 - $77,100 (Glassdoor est.)
    Easy Apply
    30d+
    Provide first and second level incident resolution on the telephone with users; and walks the user through a series of steps to determine problem; classifies……
  • Georgetown University Logo4.2
    Tier 1 Help Desk Manager for Client Support Services, University Information Services Georgetown University
    Washington, DC
    23d
    Ability to communicate technical concepts to others, in both formal and informal setting. Act as technical escalation point for staff in areas of Windows and……
  • 1901 Group Logo4.1
    Service Desk Analyst - Tier 1 (Onsite)
    Washington, DC
    $42,014 - $91,712 (Glassdoor est.)
    Easy Apply
    2d
    Ability to be in an office answering phones, assisting users, and documenting each interaction. A highly motivated information technology technician responsible……
  • Iron Bow Technologies Logo3.9
    Tier I Helpdesk Technician
    Washington, DC
    $38,434 - $77,691 (Glassdoor est.)
    30d+
    Provide customer support at the initial point of entry to the OIT Helpdesk to include: Recording and validating customer’s contact information, especially the……
  • STAND 8 Logo
    USER SUPPORT ANALYST II
    Washington, DC
    $44,944 - $85,420 (Glassdoor est.)
    30d+
    Provide first and second level technical support and guidance to users of the Firm’s computers, communications and collaboration systems, and other technical……
  • The Ford Agency Logo3.7
    Help Desk Analyst
    Washington, DC
    $37,549 - $72,187 (Glassdoor est.)
    30d+
    Set up quality assurance testing of hardware and software. 3+ years of experience in end-user support. Resolve service requests in a timely manner to users……
  • Pinnacle Group Logo1.5
    Desktop Support Analyst
    McLean, VA
    $25 Per Hour(Employer est.)
    30d+
    Maintains currency and high level of technical skill in field of expertise. Handles problems that the first-tier of help desk and second-tier Central Support……
  • Booz Allen Hamilton Logo4.2
    IT Service Desk Analyst, Mid
    Washington, DC
    $51,714 - $93,487 (Glassdoor est.)
    13d
    Ability to analyze functional or technical requirements defined by project leads, including customers and end users and think critically to develop solutions.…
  • SAIC Logo4
    Tier II Help Desk Analyst
    Germantown, MD
    $50,001 - $75,000 (Employer est.)
    27d
    Bachelor’s Degree in Computer Science or related field degree and a minimum of 5 years of relevant work experience. A+ Certification or higher required.…
  • Octo Logo3.7
    Help Desk Analyst
    Reston, VA
    $47,729 - $91,786 (Glassdoor est.)
    7d
    Excellent communication skills; both verbal and written, including the ability to communicate effectively to technical and non-technical audiences.…
  • U.S. Department of State Logo3.9
    Program Analyst (Veterans Innovation Partnership Program)
    Washington, DC
    $60,129 - $78,167 (Employer est.)
    7d
    Supports higher graded analysts by independently conducting assigned segments of projects involving development, implementation, or monitoring of sophisticated……

Jobs

Job TitleEmployerLocationSalary
Desktop Support Specialist (Mid-level)SanametrixWashington, DC
Programmer Analyst 3Change HealthcareWashington, DC
Tier I/ II Service Desk AnalystTEKsystemsColumbia, MD
Help Desk Support AnalystUnited Medical CenterWashington, DC
Help Desk AnalystIQuasarAlexandria, VA
Help Desk AnalystGeneral Dynamics Information TechnologyWashington, DC
Help Desk Support AssociateSavvee Consulting, Inc.Washington, DC
Help Desk Coordinator (3rd Shift - 11PM-7AM)DMIWashington, DC
Help Desk AnalystAmentumWashington, DC
Tier 2 Help Desk Technician-A.M. ShiftConverged Security SolutionsWashington, DC
DOC EITSS - Communication and Help Desk RolesTekSynapWashington, DC
Service Desk Analyst (Chat Support)CACIHerald Harbor, MD
Helpdesk AnalystIQuasarWashington, DC
IT Help Desk AnalystNorthern Virginia Community CollegeFairfax, VA
Helpdesk TechnicianNorthern Virginia Community CollegeFairfax, VA
Cybersecurity Analyst, JuniorBooz Allen HamiltonMcLean, VA
Help Desk AnalystDovel Technologies, LLCRockville, MD
IT Help Desk AnalystVirginia Community College SystemFairfax, VA
Tier I & II Help Desk TechnicianSeneca Nation GroupWashington, DC
IT Help Desk Support AnalystApplied Engineering Management CorporationWashington, DC
Tier 1 Help Desk Manager for Client Support Services, University Information Services Georgetown UniversityGeorgetown UniversityWashington, DC
Service Desk Analyst - Tier 1 (Onsite)1901 GroupWashington, DC
Tier I Helpdesk TechnicianIron Bow TechnologiesWashington, DC
USER SUPPORT ANALYST IISTAND 8Washington, DC
Help Desk AnalystThe Ford AgencyWashington, DC
Desktop Support AnalystPinnacle GroupMcLean, VA
IT Service Desk Analyst, MidBooz Allen HamiltonWashington, DC
Tier II Help Desk AnalystSAICGermantown, MD
Help Desk AnalystOctoReston, VA
Program Analyst (Veterans Innovation Partnership Program)U.S. Department of StateWashington, DC
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