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Help desk analyst Jobs in Washington, DC

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221 Jobs

  • General Dynamics Information Technology Logo3.8
    General Dynamics Information Technology
    Service Desk / Help Desk Analyst - Sec+ and active Top Secret required
    Washington, DC
    30d+
    Support Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of desktops, notebooks, printers, iPads, and associated peripherals……
  • General Dynamics Logo3.8
    Service Desk / Help Desk Analyst - Sec+ and active Top Secret required
    Washington, DC
    15d
    Support Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of desktops, notebooks, printers, iPads, and associated peripherals……
  • Tier 1 Help Desk Analyst
    Silver Spring, MD
    $33,000 - $35,000 (Employer est.)
    Easy Apply
    30d+
    Candidates who do not already have MOS certification must commit to being fully certified within 30-60 days of hire. Temporarily due to COVID-19.…
  • Sanametrix Logo3.1
    Lead Desktop Support Specialist
    Washington, DC
    $85,000 - $90,000 (Employer est.)
    Easy Apply
    23d
    The customer requires successful candidates to agree to obtain ITIL Foundation level certification within their first 3 months of employment.…
  • RTX Logo3.8
    Cyber Intel Regional Analyst
    Rosslyn, VA
    24h
    Experience with industry standard help desk tools. Develop and maintain documentation for operational procedures, troubleshooting aids, and technical analysis……
  • TAD PGS, Inc Logo4.3
    Business Analyst
    Washington, DC
    Easy Apply
    15d
    Research tier 2 help desk issues and respond to customer inquiries. As a Business Analyst on an integrated Agile software development team, you'll be briefing……
  • System One Logo4
    Help Desk Analyst
    Chantilly, VA
    24h
    The Tier 1 Helpdesk agent will serve as the liaison for incoming helpdesk calls. Troubleshoot and diagnose problems for the in the field site managers, and……
  • IT Support
    Lanham, MD
    $13 - $25 Per Hour(Employer est.)
    Easy Apply
    20d
    Promptly answering of inbound support request. Using a problem-solving process and industry acquired knowledge that delivers exceptional problem resolution and……
  • System One Logo4
    Help Desk/Deskside Support Specialist
    Vienna, VA
    3d
    Monitors and responds to technical control facility hardware and software problems. Provides help desk receiving and response to requests for service.…
  • TEKsystems Logo3.9
    Service Management Business Analyst (100% Remote)
    Tysons Corner, VA
    3d
    Working with Consumer Banking PMO leadership, this role will be accountable for the day-to-day coordination of service needs by managing incoming help requests……
  • Robert Half Logo3.8
    Help Desk Analyst II
    Washington, DC
    $22 - $26 Per Hour(Employer est.)
    Easy Apply
    7d
    Troubleshoot end user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related……
  • District of Columbia Public Schools Logo3.4
    Analyst, Help Desk
    Washington, DC
    20d
    Serves as the initial point of contact for help desk support to internal DCPS employees and external customers on various data systems by providing answers to……
  • System One Logo4
    IT Service Center Analyst
    Fairfax, VA
    15d
    General experience includes information systems development and other work in the client/server field, or related fields.…
  • Valsatech Corp Logo3.8
    IT Support Analyst || WADC || Contract Role
    Washington, DC
    $20 - $30 Per Hour(Employer est.)
    Easy Apply
    15d
    Monitors and responds to complex hardware, software and network problems utilizing a variety of hardware and software testing tools and techniques.…
  • United Medical Center Logo2.7
    Help Desk Support Analyst
    Washington, DC
    $22 - $26 Per Hour(Employer est.)
    Easy Apply
    30d+
    Knowledge of help desk processes and help desk management/ticketing software is a plus. Provide basic level telephone support to the end-user community on……
  • Help Desk Analyst
    Washington, DC
    $25 - $40 Per Hour(Employer est.)
    Easy Apply
    9d
    Responds to end-user service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems.…
  • Government of the District of Columbia Logo3.8
    Quality Assurance Specialist
    Washington, DC
    $62,751 - $80,900 (Employer est.)
    3d
    Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.…
  • Spry Methods, Inc Logo3.8
    Help Desk Analyst
    Washington, DC
    30d
    Log incoming calls into the Call Tracking System (presently ServiceNow), dispatching them to the appropriate personnel for resolution, and following up with……
  • Sciolex Corporation Logo3.3
    IT Support Specialist
    Washington, DC
    Easy Apply
    14d
    Monitors and responds to complex hardware, software and network problems utilizing a variety of hardware and software testing tools and techniques.…
  • Tier I Help Desk Analyst
    Alexandria, VA
    Easy Apply
    2d
    The candidate will be responsible for call center support of an environment composed of 90% Intel based PC and 10% Apple workstations and several custom……
  • Wiley Rein LLP Logo3.5
    User Support Analyst
    Washington, DC
    8d
    Diagnose technical issues through discussion with the user and take appropriate steps to research, troubleshoot, and resolve the issue.…
  • IT Analyst
    Washington, DC
    $45,000 - $58,000 (Employer est.)
    Easy Apply
    1d
    Second level Help Desk support must be capable of resolving complex, technical issues that are application related and also interact and collaboratively work……
  • U.S. Department of State Logo4
    Program Analyst
    Washington, DC
    $72,750 - $134,798 (Employer est.)
    3d
    Acquires and uses GOR and COR II certification to implement all required foreign assistance administration and management actions for pre-award, award, post……
  • TekSynap Logo4.7
    DOC EITSS - Communication and Help Desk Roles
    Washington, DC
    Easy Apply
    30d+
    Responds to telephone calls, email and personnel requests for technical support. Provides technical direction and engineering knowledge for communications……
  • Quadrant Strategies Logo4.5
    IT Analyst
    Washington, DC
    $20 - $30 Per Hour(Employer est.)
    Easy Apply
    27d
    The IT Analyst will assist with the development, implementation, and analysis of a wide range of hardware and software solutions to develop technology……
  • Applied Engineering Management Corporation Logo4.3
    IT Help Desk Support Analyst
    Washington, DC
    $50,000 - $52,000 (Employer est.)
    Easy Apply
    30d+
    Provide first and second level incident resolution on the telephone with users; and walks the user through a series of steps to determine problem; classifies……
  • General Dynamics Information Technology Logo3.8
    Help Desk/Service Desk Agent for NIH CIT
    Bethesda, MD
    1d
    Diagnose and resolve technical hardware and software issues. To be successful in this role, you should have a wide range of skills in computer hardware (laptops……
  • Help Desk Analyst
    Vienna, VA
    $18 - $30 Per Hour(Employer est.)
    Easy Apply
    29d
    The technician has to run diagnostic or repair routines and provide technical assistance. The deployment technician will install the requested applications and……
  • Planned Systems International Logo4.2
    Tier II Help Desk Analyst
    Jermantown, VA
    30d+
    Primary responsibilities will include troubleshooting technical issues and coordinating between Tier II Helpdesk employees, developers, and end users.…
  • BlueNovo Logo4
    Tier 1+ Experienced IT Help Desk Analyst
    Capitol Heights, MD
    $55,000 - $65,000 (Employer est.)
    Easy Apply
    3d
    O Log, track, document and resolve incoming requests using the help desk software solution. O Bending, carrying, climbing, driving, lifting, pushing pulling,……

Jobs

Job TitleEmployerLocationSalary
Service Desk / Help Desk Analyst - Sec+ and active Top Secret requiredGeneral Dynamics Information TechnologyWashington, DC
Service Desk / Help Desk Analyst - Sec+ and active Top Secret requiredGeneral DynamicsWashington, DC
Tier 1 Help Desk AnalystSymposit LLCSilver Spring, MD
Lead Desktop Support SpecialistSanametrixWashington, DC
Cyber Intel Regional AnalystRTXRosslyn, VA
Business AnalystTAD PGS, IncWashington, DC
Help Desk AnalystSystem OneChantilly, VA
IT SupportSmarthost Design Technologies LLCLanham, MD
Help Desk/Deskside Support SpecialistSystem OneVienna, VA
Service Management Business Analyst (100% Remote)TEKsystemsTysons Corner, VA
Help Desk Analyst IIRobert HalfWashington, DC
Analyst, Help DeskDistrict of Columbia Public SchoolsWashington, DC
IT Service Center AnalystSystem OneFairfax, VA
IT Support Analyst || WADC || Contract RoleValsatech CorpWashington, DC
Help Desk Support AnalystUnited Medical CenterWashington, DC
Help Desk AnalystIQuasarWashington, DC
Quality Assurance SpecialistGovernment of the District of ColumbiaWashington, DC
Help Desk AnalystSpry Methods, IncWashington, DC
IT Support SpecialistSciolex CorporationWashington, DC
Tier I Help Desk AnalystKeenLogicAlexandria, VA
User Support AnalystWiley Rein LLPWashington, DC
IT AnalystAzul EngineeringWashington, DC
Program AnalystU.S. Department of StateWashington, DC
DOC EITSS - Communication and Help Desk RolesTekSynapWashington, DC
IT AnalystQuadrant StrategiesWashington, DC
IT Help Desk Support AnalystApplied Engineering Management CorporationWashington, DC
Help Desk/Service Desk Agent for NIH CITGeneral Dynamics Information TechnologyBethesda, MD
Help Desk Analystcyber technology innovationsVienna, VA
Tier II Help Desk AnalystPlanned Systems InternationalJermantown, VA
Tier 1+ Experienced IT Help Desk AnalystBlueNovoCapitol Heights, MD
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