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Help desk analyst Jobs in Washington, DC

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238 Jobs

  • Sanametrix Logo3.1
    Sanametrix
    Desktop Support Specialist (Mid-level)
    Washington, DC
    $24 - $28 Per Hour(Employer est.)
    Easy Apply
    19d
    The customer requires successful candidates to agree to obtain ITIL Foundation level certification within their first 3 months of employment.…
  • ManTech International Corporation Logo4.2
    Network Analyst
    Washington, DC
    $62,121 - $132,190 (Glassdoor est.)
    30d+
    For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on……
  • Change Healthcare Logo3.3
    Programmer Analyst 3
    Washington, DC
    $66,147 - $131,890 (Glassdoor est.)
    24h
    Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel……
  • General Dynamics Information Technology Logo3.8
    Help Desk / Tech Support - Active TS Required - Chantilly, VA Location
    Chantilly, VA
    $40,398 - $95,712 (Glassdoor est.)
    4d
    Provide over-the-phone and online troubleshooting support (calls and self-service) for users with varying degrees of computer skills.…
  • GW Medical Faculty Associates Logo2.6
    EPIC Business Intelligence Analyst
    Arlington, VA
    $56,248 - $95,838 (Glassdoor est.)
    Easy Apply
    26d
    Delivers high-quality reporting & BI solutions that enable user functionality with minimal ongoing maintenance and a low volume of production incidents ……
  • AccelerEd Logo2.3
    Service Desk Analyst
    Hyattsville, MD
    $37,551 - $69,088 (Glassdoor est.)
    Easy Apply
    4d
    The IT Service Desk Analyst will provide Tier 1 technical support for AccelerEd and UMGC Staff as well as Tier 2 technical support for UMGC Faculty and Students……
  • AccelerEd Logo2.3
    Sr. Service Desk Analyst
    Hyattsville, MD
    $39,064 - $71,579 (Glassdoor est.)
    Easy Apply
    26d
    Assist the Quality Assurance Specialist with monthly scoring of analysts' phone calls and tickets. The IT Senior Service Desk Analyst will also provide Tier 1……
  • Robert Half Logo3.8
    Help Desk Analyst II
    Arlington, VA
    $29 - $33 Per Hour(Employer est.)
    Easy Apply
    5d
    We especially are looking for candidates with ITIL certification. Troubleshoot end user issues: Provide root-cause analysis on various web and mobile……
  • TEKsystems Logo3.9
    Tier I/ II Service Desk Analyst
    Columbia, MD
    $32,562 - $68,786 (Glassdoor est.)
    5d
    Maintains high level of technical skill in field of expertise. Resolves technical problems in a call center/service desk environment.…
  • United Medical Center Logo2.6
    Help Desk Support Analyst
    Washington, DC
    $22 - $26 Per Hour(Employer est.)
    Easy Apply
    30d+
    Knowledge of help desk processes and help desk management/ticketing software is a plus. Provide basic level telephone support to the end-user community on……
  • Northern Virginia Community College Logo3.8
    IT Help Desk Analyst
    Fairfax, VA
    $33,383 - $68,357 (Glassdoor est.)
    13d
    Act as the initial contact for IT related issues and provide tier I technical support to faculty, staff, and students via telephone, e-mail, chat, and video……
  • General Dynamics Information Technology Logo3.8
    Help Desk Analyst
    Washington, DC
    $40,064 - $76,402 (Glassdoor est.)
    30d+
    Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.…
  • Help Desk Analyst
    Alexandria, VA
    $45,000 - $55,000 (Employer est.)
    Easy Apply
    30d+
    The technician has to run diagnostic or repair routines and provide technical assistance. The deployment technician will install the requested applications and……
  • Dovel Technologies, LLC Logo4.4
    Help Desk Analyst
    Rockville, MD
    $41,365 - $82,151 (Glassdoor est.)
    26d
    Specialists work to resolve end user community issues/questions on multiple systems (via phone, email or Live Chat) using established processes and training or……
  • Virginia Community College System Logo3.4
    IT Help Desk Analyst
    Fairfax, VA
    $35,000 - $45,000 (Employer est.)
    13d
    Act as the initial contact for IT related issues and provide tier I technical support to faculty, staff, and students via telephone, e-mail, chat, and video……
  • Booz Allen Hamilton Logo4.2
    Cybersecurity Analyst, Junior
    McLean, VA
    $63,195 - $111,463 (Glassdoor est.)
    30d+
    The answer is you – build your knowledge as an information security risk specialist who can help break down complex threats into manageable plans of action.…
  • Applied Engineering Management Corporation Logo4.3
    IT Help Desk Support Analyst
    Washington, DC
    $43,434 - $77,100 (Glassdoor est.)
    Easy Apply
    30d+
    Provide first and second level incident resolution on the telephone with users; and walks the user through a series of steps to determine problem; classifies……
  • Octo Logo3.7
    Help Desk Analyst
    Reston, VA
    $47,736 - $91,792 (Glassdoor est.)
    10d
    Excellent communication skills; both verbal and written, including the ability to communicate effectively to technical and non-technical audiences.…
  • Zachary Piper Solutions Logo3.3
    Help Desk Lead
    Chantilly, VA
    $60,000 - $63,000 (Employer est.)
    4d
    Respond to help desk tickets by phone and email. Bachelor’s degree, or current coursework in pursuit of bachelor’s degree. $60,000-63,000 annual salary.…
  • Amentum Logo3.5
    Help Desk Analyst
    Washington, DC
    $42,536 - $92,001 (Glassdoor est.)
    30d+
    Provide technical support by answering/responding to phone/e-mail to SSA employees, application & public website users. Windows, MS Office support skills.…
  • Georgetown University Logo4.2
    Tier 1 Help Desk Manager for Client Support Services, University Information Services Georgetown University
    Washington, DC
    27d
    Ability to communicate technical concepts to others, in both formal and informal setting. Act as technical escalation point for staff in areas of Windows and……
  • DMI Logo3.9
    Service Desk Analyst
    Arlington, VA
    $40,273 - $73,897 (Glassdoor est.)
    30d+
    Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Service Level……
  • DMI Logo3.9
    Help Desk Coordinator (3rd Shift - 11PM-7AM)
    Washington, DC
    $45,586 - $95,495 (Glassdoor est.)
    6d
    H.S. Diploma with 3-5 years of specialized experience in related field. CompTIA Security+ certification (not required).…
  • U.Group Logo2.7
    Business Analyst (Remote)
    Washington, DC
    $59,218 - $128,248 (Glassdoor est.)
    24d
    Support a product’s vision and direction through comprehensive functional and technical analysis. Participant in design reviews and technical demos to provide……
  • The Ford Agency Logo3.7
    Help Desk Analyst
    Washington, DC
    $37,549 - $72,187 (Glassdoor est.)
    30d+
    Set up quality assurance testing of hardware and software. 3+ years of experience in end-user support. Resolve service requests in a timely manner to users……
  • CACI Logo3.8
    Service Desk Analyst, MID
    Herald Harbor, MD
    2d
    Demonstrate sound customer service and telephone etiquette in responding to customer calls or inquiries for service and support. Ability to obtain DHS EOD.…
  • STAND 8 Logo3.8
    USER SUPPORT ANALYST II
    Washington, DC
    $44,964 - $85,449 (Glassdoor est.)
    30d+
    Provide first and second level technical support and guidance to users of the Firm’s computers, communications and collaboration systems, and other technical……
  • Planned Systems International Logo4.2
    Tier II Help Desk Analyst
    Fairfax, VA
    $35,494 - $72,630 (Glassdoor est.)
    30d+
    Primary responsibilities will include troubleshooting technical issues and coordinating between Tier II Helpdesk employees, developers, and end users.…
  • Helpdesk Analyst
    Washington, DC
    $40,841 - $77,151 (Glassdoor est.)
    Easy Apply
    12d
    Responds to end-user service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems.…
  • PenFed Credit Union Logo3.8
    Analyst I, Computer Systems
    Chantilly, VA
    $55,620 - $101,798 (Glassdoor est.)
    30d+
    Handle IT Hotline issues in a professional and courteous manner by properly answering phones, documenting hotline calls in shift report as appropriate.…

Jobs

Job TitleEmployerLocationSalary
Desktop Support Specialist (Mid-level)SanametrixWashington, DC
Network AnalystManTech International CorporationWashington, DC
Programmer Analyst 3Change HealthcareWashington, DC
Help Desk / Tech Support - Active TS Required - Chantilly, VA LocationGeneral Dynamics Information TechnologyChantilly, VA
EPIC Business Intelligence AnalystGW Medical Faculty AssociatesArlington, VA
Service Desk AnalystAccelerEdHyattsville, MD
Sr. Service Desk AnalystAccelerEdHyattsville, MD
Help Desk Analyst IIRobert HalfArlington, VA
Tier I/ II Service Desk AnalystTEKsystemsColumbia, MD
Help Desk Support AnalystUnited Medical CenterWashington, DC
IT Help Desk AnalystNorthern Virginia Community CollegeFairfax, VA
Help Desk AnalystGeneral Dynamics Information TechnologyWashington, DC
Help Desk AnalystIQuasarAlexandria, VA
Help Desk AnalystDovel Technologies, LLCRockville, MD
IT Help Desk AnalystVirginia Community College SystemFairfax, VA
Cybersecurity Analyst, JuniorBooz Allen HamiltonMcLean, VA
IT Help Desk Support AnalystApplied Engineering Management CorporationWashington, DC
Help Desk AnalystOctoReston, VA
Help Desk LeadZachary Piper SolutionsChantilly, VA
Help Desk AnalystAmentumWashington, DC
Tier 1 Help Desk Manager for Client Support Services, University Information Services Georgetown UniversityGeorgetown UniversityWashington, DC
Service Desk AnalystDMIArlington, VA
Help Desk Coordinator (3rd Shift - 11PM-7AM)DMIWashington, DC
Business Analyst (Remote)U.GroupWashington, DC
Help Desk AnalystThe Ford AgencyWashington, DC
Service Desk Analyst, MIDCACIHerald Harbor, MD
USER SUPPORT ANALYST IISTAND 8Washington, DC
Tier II Help Desk AnalystPlanned Systems InternationalFairfax, VA
Helpdesk AnalystIQuasarWashington, DC
Analyst I, Computer SystemsPenFed Credit UnionChantilly, VA
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