Help Desk Supervisor Jobs in Washington, DC | Glassdoor

Help Desk Supervisor Jobs in Washington, DC

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  • 4.5
    Green Key Resources – Washington, DC
    1 days ago 14hr
    Supervise the Help Desk Measure performance of Help Desk Assure full training of Help Desk Analyze Help Desk work flow to… problem areas Metric reporting of Help Desk Qualifications 4+ years of Help Desk related experience 2+ of supervisory-related…
  • 2.9
    Serco, Inc. – Washington, DC
    8 days ago 8d
    to 30 help desk staff - Help Desk core hours are 7 am to 6 pm. Extended hours evenings, weekends, and holidays. Supervisor is expected… Job Description Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems…
  • Maden Technologies – Arlington, VA
    3 days ago 3d
    Customer Service/ Help Desk Supervisor Trains and assists a staff of foreign national Customer Service/Help Desk Assistants and/… customer service/help desk environment or as a LAN/WAN administrator. Minimum two years’ supervisory experience. Help Desk Institute,…
  • 3.1
    PAE – Washington, DC
    4 days ago 4d
    Missions in the World Help Desk Supervisor/Senior User Trainer Supervises staff of Help Desk and User Trainer Specialists… Specialists who provide help desk and on-site support to end users. Assists in setting up and operating end-user support program for…
  • PAE Government Services, Inc. – Washington, DC
    4 days ago 4d
    Supervises staff of Help Desk and User Trainer Specialists who provide help desk and on-site support to end users. Assists… procedures to ensure responsive support. Trains staff and sets up help desk staffing schedules. Organizes, prepares, schedules and conducts…
  • 3.3
    C&C International – Washington, DC
    EASY APPLY
    3 days ago 3d
    Help Desk Supervisor / Senior User Trainer (a) Responsibilities/Duties. Usually reports to Application Manager or Lead Project… Project Manager. Supervises staff of Help Desk and User Trainer Specialists who provide help desk and on-site support to end users.…
  • Hyperion, Inc. – Washington, DC
    Est. Salary $34k-$52k
    1 days ago 1d
    problem ticket issues to both the user and the Help Desk Supervisor. The Help Desk Technician also assists in creating Knowledge… . The Help Desk Technician is also responsible for handling requests for assistance that come through the Service Desk by telephone…
  • 3.4
    Leidos – Washington, DC
    Est. Salary $53k-$85k
    1 days ago 14hr
    in Washington D.C. Responsibilities are: reports to Help Desk Supervisor/Senior User Trainer or Application Manager. Assists in… May supervise work of teams of user support staff, such as help desk staff. Organizes, prepares, schedules and conducts training…
  • Analytical Services – Washington, DC
    8 days ago 8d
    Engineering/Application Support Field Site Technician Help Desk - Supervisor Innovation & CIP Specialists Innovation Analyst… Data / Systems Data Analyst Deployment Coordinator Help Desk - Tier 1 Mobile Device Administrator Deskside Support…
  • 3.4
    CACI International Inc. – Washington, DC
    Est. Salary $46k-$73k
    11 days ago 11d
    Job Description: Usually reports to Help Desk Supervisor/Senior User Trainer or Application Manager. Assists in setting up… May supervise work of teams of user support staff, such as help desk staff. Organizes, prepares, schedules and conducts training…
  • 3.4
    Leidos – Washington, DC
    Est. Salary $53k-$85k
    1 days ago 1d
    in Washington D.C. Responsibilities are: reports to Help Desk Supervisor/Senior User Trainer or Application Manager. Assists in… May supervise work of teams of user support staff, such as help desk staff. Organizes, prepares, schedules and conducts training…
  • 3.3
    C&C International – Washington, DC
    EASY APPLY
    Est. Salary $39k-$63k
    3 days ago 3d
    (a) Responsibilities/Duties. Usually reports to Help Desk Supervisor/Senior User Trainer or Application Manager. Assists in… May supervise work of teams of user support staff, such as help desk staff. Organizes, prepares, schedules and conducts training…
  • 3.3
    HumanTouch – White Oak, MD
    Est. Salary $25k-$38k
    9 days ago 9d
    according to a schedule established by the Help Desk Manager and Supervisors. Help Desk analysts work on site in White Oak, MD and… remote work if approved by the Help Desk Manager and supervisors. Education requirements Help Desk Analysts are required to have…
  • 3.2
    Evolver – Alexandria, VA
    9 days ago 9d
    8 years’ experience as a contact center or help desk analyst, trainer, or supervisor Technical Requirements (required and desired… Responsibilities: Optimizing a multi-channel contact center or help desk. Creating and executing chat strategy. Evaluating various…
  • 3.2
    Evolver, Inc. – Alexandria, VA
    Est. Salary $62k-$108k
    16 days ago 16d
    10 years' experience as a contact center or help desk analyst, trainer, or supervisor. Bachelor's Degree preferred; will accept…
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