IT Service Desk Supervisor Jobs in Washington, DC | Glassdoor
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IT Service Desk Supervisor Jobs in Washington, DC

  • 3.3
    General Dynamics Information Technology – Suitland, MD
    26 days ago 26d
    experience supporting help desk operations. 5+ years working and/or managing ADP Center with servicedesk support Working knowledge… knowledge of Remedy Service Request Management System 5+ years IT experience in Windows, LINUX, and UNIX based infrastructure…
  • 3.9
    Pyramid Consulting – Washington, DC
    13 days ago 13d
    understanding of Help Desk operations, IT best practices, industry trends and best practice customer service. Well-developed… day-to-day Help Desk tasks and activities. Administers and maintains Help Desk ticketing system. Processes Help Deskservice requests…
  • 3.5
    Office of the Inspector General – Washington, DC
    NEW
    arrangements. Employee participation is at the discretion of the supervisor. It is the policy of the Government not to deny employment… position serves as a Criminal Investigator (Special Agent - Desk Officer) within the Office of Investigations (OI), assigned to…
  • 4.2
    Vistronix – Washington, DC
    Est. Salary $47k-$66k
    7 days ago 7d
    Center for assistance with technical issues. Supports the ServiceDesk Manager by helping to ensure the proper allocation of resources… the place for you. We are currently seeking a Service Center Site Supervisor to work on-site in the Washington, D.C. metropolitan…
  • 4.3
    Department of Agriculture – Washington, DC
    NEW
    arrangements. Employee participation is at the discretion of the supervisor. It is the policy of the Government not to deny employment… position serves as a Criminal Investigator (Special Agent - Desk Officer) within the Office of Investigations (OI), assigned to…
  • 3.4
    DMI – Washington, DC
    Est. Salary $41k-$62k
    7 days ago 7d
    Opportunity DMI is seeking a full time Help Desk Technician/Installer to support itsIT infrastructure on a customer project located… Problem Solving Help Desk Experience Verbal Communication Phone Skills Customer Service PC Proficiency Must…
  • 3.1
    TWD & Associates – Washington, DC
    Est. Salary $40k-$70k
    12 days ago 12d
    Title IT TECHNICIAN SUPERVISOR City Washington State DC Description SUMMARY: The IT Technician Supervisor is responsible… responding and providing assistance to users via phone, email and/or desk-side in a Tier 1 and 2 capacity – providing technical expertise…
  • 3.9
    U.S. Army Corps of Engineers – Washington, DC
    Est. Salary $51k-$94k
    7 days ago 7d
    reported to the servicedesk. Investigate reported problems in system software, application software interfacing, and/or IT equipment… large-agency subcomponents! As rated by their employees, USACE supervisors strongly support employee development and opportunities…
  • 5.0
    Ennoble First – Washington, DC
    Est. Salary $59k-$92k
    6 days ago 6d
    Enterprise ITSM servicedesk and deskside support. Bachelors in Computer and Information Technology Service from an accredited… or exceeded. Responsible for setting a vision for the servicedesk, building a strategy to achieve that vision in alignment…
  • 3.1
    Kforce – Washington, DC
    22 days ago 22d
    has a client in Washington, D.C. that is seeking a Senior ServiceDesk Technician. Overview: The primary role for the Executive… Communicating and reporting to all levels of Executive Staff, ServiceDesk Management and be responsible to attend high level meetings…
  • 4.2
    Johns Hopkins University Applied Physics Laboratory – Laurel, MD
    Est. Salary $66k-$107k
    6 days ago 6d
    Assistant Section Supervisor in the IT Help Desk Section. Job Summary: Support leadership within the Help Desk/Desktop Services… IT Help Desk Assistant Manager-14145 Position Description The Johns Hopkins University Applied Physics Laboratory (APL…
  • 4.6
    SC3 – Washington, DC
    Est. Salary $49k-$76k
    20 days ago 20d
    function of the Help Desk. The candidate must be able to organize, multitask, and provide quality customer service. Additional Roles… trouble ticketing system. Perform other duties as assigned by supervisor Commitment to excellence and high standards. Strong organizational…
  • 4.1
    Kimpton Hotels & Restaurants – Washington, DC
    Est. Salary $35k-$47k
    7 days ago 7d
    operations, (Front Desk, PBX, Concierge, Bell, Door, and Valet Services). Sets and maintain high level of guest service. Providing support… you get to do: The Front Office Supervisor is responsible for providing quality guest service within the guidelines specified…
  • 3.1
    CSRA – Washington, DC
    Est. Salary $39k-$58k
    19 days ago 19d
    such degree, is preferred but not required; Help Desk Institute or ServiceDesk Institute certification. ITIL Foundations Demonstrated… Desk Side Support Specialist This position supports the Government Accountability Office (GAO) in its mission to save all US…
  • 4.0
    American University – Washington, DC
    Est. Salary $45k-$65k
    6 days ago 6d
    services from the Information Desk after the servicedesks close at 11pm to provide a basic level of service to all overnight patrons… ; providing customer service to library patrons at the Information Desk and Graduate Research Center Desk; overseeing other library…
  • 3.1
    CSRA – Washington, DC
    Est. Salary $35k-$53k
    25 days ago 25d
    and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report.… support to the Servicedesk to ensure an issue is escalated to the proper resource required to remediate. Works with desk side support…
  • 3.5
    Hersha Hospitality Management LP – Washington, DC
    Est. Salary $24k-$35k
    6 days ago 6d
    sustainability standards. Potential Career Path Front DeskSupervisor or Sales Coordinator – Front Office Manager or Sales Manger… manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or…
  • 3.1
    TWD – Washington, DC
    Est. Salary $40k-$70k
    30+ days ago 30d+
    The IT Technician Supervisor is responsible for responding and providing assistance to users via phone, email and/or desk-side… configuration, adjustment and cleaning of PC hardware. Provides desk-side training to users on applications, light application development…
  • 3.4
    Leidos – Alexandria, VA
    Est. Salary $47k-$71k
    7 days ago 7d
    Database program for a Help Desk Specialist. Currently seeking a Tier 1/Tier 2 Help Desk Specialist providing IT/Hardware/Software support… oral communication skills. Proven customer service to support a world class help desk. Secret clearance required. PREFERRED QUALIFICATIONS…
  • 4.1
    Kimpton Hotels & Restaurants – Washington, DC
    Est. Salary $27k-$39k
    13 days ago 13d
    experience we're seeking: Previous experience in a Front Desk or customer facing role. Works well under pressure, dealing… month. Performs all other duties as directed by immediate supervisor. Other Department related duties as become necessary.…
  • 3.1
    CSRA – Washington, DC
    Est. Salary $30k-$45k
    25 days ago 25d
    Responsible for supporting the ITservicedesk by providing end-user support via phone calls, e-mails, self-service requests and walk-in… Must have a minimum of 2 years of experience supporting an ITservicedesk. Required Education: High School Diploma…
  • 3.8
    Procaccianti Companies – Beltsville, MD
    Est. Salary $31k-$45k
    14 days ago 14d
    The Front DeskSupervisor will: The Front DeskSupervisor is responsible for providing exceptional service to our guests… Must be available to work 1st and 2nd shifts. The Front DeskSupervisor provides guidance and leadership as the lead Front Office…
  • 3.5
    CACI International – Washington, DC
    Est. Salary $55k-$85k
    8 days ago 8d
    or exceeded. Responsible for setting a vision for the servicedesk, building a strategy to achieve that vision in alignment… Prepare and achieve Help Desk Institute (HDI) re-certification every 2 years. Determines customer service requirements by maintaining…
  • Sheraton College Park North Hotel – Beltsville, MD
    13 days ago 13d
    The Front DeskSupervisor will: The Front DeskSupervisor is responsible for providing exceptional service to our guests… Must be available to work 1st and 2nd shifts. The Front DeskSupervisor provides guidance and leadership as the lead Front Office…
  • Spatial Front – Washington, DC
    Est. Salary $51k-$80k
    11 days ago 11d
    contract. The Customer ServiceDesk/Asset Management Lead will develop, lead, and motivate a team of Customer Service (Tier II and Asset… SFI is looking for a Customer ServiceDesk/Asset Management Lead to add to their dynamic team supporting a highly visible federal…
  • 3.1
    CSRA – Washington, DC
    Est. Salary $39k-$58k
    25 days ago 25d
    updates as needed. Acts as liaison with customer service management, supervisors, and coordinators to communicate any problems,… Senior Help Desk Coordinator - SRF 2380 Apply Now Date posted 09/16/2016 Job Title: Senior Help Desk Coordinator - SRF…
  • 2.9
    Serco Inc. – Washington, DC
    23 days ago 23d
    expected. Typically reports to a supervisor or manager. The Desktop Support Technician provides desk side support to a user community… ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it's the way…
  • 3.6
    kate spade – Washington, DC
    Est. Salary $55k-$94k
    13 days ago 13d
    Responsibilities: the supervisor's responsibilities include, but are not limited to the following: client & service expert:  expertise… accessories, fragrance, eyewear, shoes, swimwear, home decor, desk accessories, stationery, tabletop and gifts, our exuberant approach…
  • 3.7
    Fifth & Pacific – Washington, DC
    Est. Salary $62k-$99k
    13 days ago 13d
    Responsibilities: the supervisor's responsibilities include, but are not limited to the following: client & service expert:  expertise… accessories, fragrance, eyewear, shoes, swimwear, home decor, desk accessories, stationery, tabletop and gifts, our exuberant approach…
  • 3.4
    Leidos – Arlington, VA
    Est. Salary $39k-$68k
    9 days ago 9d
    PREFERRED QUALIFICATIONS: * Comprehensive knowledge of ITservicedesk requirements with the ability to complete difficult and… * Interact daily with supervisor, peers, and customers. * Provide polite and friendly customer service. Qualifications:…
  • 3.4
    Liz Claiborne, Inc. – Washington, DC
    Est. Salary $63k-$99k
    13 days ago 13d
    Responsibilities: the supervisor's responsibilities include, but are not limited to the following: client & service expert:  expertise… accessories, fragrance, eyewear, shoes, swimwear, home decor, desk accessories, stationery, tabletop and gifts, our exuberant approach…
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