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Service Desk Manager Jobs in Washington, DC

1,326Jobs

  • 3.3
    MyEyeDr – Washington, DC
    $29k-$36k(Glassdoor est.)
    6 days ago 6d
    communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment.  …
  • 3.9
    Corporation – Alexandria, VA
    $44k-$67k(Glassdoor est.)
    NEW
    HELP DESK Specialist (We also have other Help Desk openings located in VA, MD, and DC) MUST: TIER II Help desk specialist… DUTIES: The Help Desk will be preforming the following duties: Answer calls coming into the Tier 1 Help Desk by the third ring…
  • 3.2
    CSRA – Arlington, VA
    $28k-$42k(Glassdoor est.)
    23 days ago 23d
    Family: Customer Support Job Description: Assist Helpdesk Manager with day-to-day operations. Handle scheduling changes to ensure…
  • 4.7
    Bernstein Management Corporation – Washington, DC
    EASY APPLY
    $42k-$64k(Glassdoor est.)
    HOT
    and provide superior levels of customer service. The IT Help Desk Technician will play a key role in assisting other IT representatives… processed, stored or accessed by the end-users on the network Manages the General Active Directory and Office365 tasks, including…
  • 3.0
    United States Institute of Peace – Washington, DC
    $89k-$145k(Glassdoor est.)
    6 days ago 6d
    management? This position offers an opportunity for you to manage a service desk while increasing your skillset as a sysadmin. The… 6:30PM Manage special projects for the Help Desk as required. Work with the IS Team to ensure that the Help Desk has the skills…
  • 3.2
    CSRA – Arlington, VA
    NEW
    interpersonal and written communications skills Must have Service Desk Experience Bachelor’s Degree in a related business or technical… systems. CSRA supports operational security, client support/help desk, data center operations, asset management, and systems engineering…
  • 3.6
    Sevatec Inc. – Washington, DC
    $81k-$121k(Glassdoor est.)
    13 days ago 13d
    The Service DeskManager/Project Lead will develop, lead, and motivate a team of professionals to deliver excellent technical/… adherence to established processes and procedures. Manage a team of Service Desk professionals, lead professionals, supervisors/team…
  • 4.0
    gTANGIBLE Corporation – Alexandria, VA
    $70k-$112k(Glassdoor est.)
    HOT
    effort on a US Government RFP including proposal writing and desk top publishing. Ability to meet DHS’ suitability requirements… The Program Manager will manage program, administrative, and management support services Federal Government contract for gTANGIBLE…
  • 3.4
    CACI International – Fort Meade, MD
    $67k-$109k(Glassdoor est.)
    HOT
    : Develops, leads, motivates and directs contractor IT service desk professionals to deliver excellent technical/non-technical… About the Role: Provides direction and mentoring to service desk team members that are responsible for providing support.…
  • 4.0
    Powertek – Arlington, VA
    $39k-$60k(Glassdoor est.)
    26 days ago 26d
    account security, communications, system policy guidance, and manage/ prioritize workload. CLEARANCE: Secret or Above TRAVEL:…
  • 3.5
    SGT – Washington, DC
    NEW
    analyst (tier two help desk) Understanding of web applications to accept, interact and edit help desk inquires Be the liaison… Description SGT is seeking an Junior Operations Analyst (Help Desk Analyst) to join a talented team that works on mission-critical…
  • 3.9
    Advanced Systems Development – Arlington, VA
    $62k-$93k(Glassdoor est.)
    9 days ago 9d
    Responsible for supporting the Service DeskManager as the deputy, managing all activities related to Help Desk services and procedures… Responsibility – In conjunction with Service DeskManager, leads and directs the work of Help Desk Analysts and other IT support personnel…
  • 3.0
    Unisys Corporation – Washington, DC
    $48k-$73k(Glassdoor est.)
    20 days ago 20d
    are seeking motivated, career and customer oriented Service DeskManagers interested in joining our team in Washington, DC and… leading a service desk. Minimum of 1 relevant certifications (A+, Network+, or other) Track record of using service desk metrics…
  • 3.4
    Calnet – Washington, DC
    $51k-$77k(Glassdoor est.)
    17 days ago 17d
    The Service DeskManagermanages staffing, budget, prioritization, and other personnel matters. The Service DeskManager may serve… searching for a "Service DeskManager" to work on-site in Washington, D.C. Job Requirements: The Service DeskManager shall be responsible…
  • 3.2
    NTT DATA – Washington, DC
    $75k-$103k(Glassdoor est.)
    5 days ago 5d
    contract. 4+ years experience training, coaching and mentoring Service Desk Specialists including career development. 4+ years experience…   NTT DATA Services currently seeks a Onsite Project Manager to join our team in Washington, District of Columbia (US-DC…
  • Primastep LLC – Washington, DC
    $35k-$56k(Glassdoor est.)
    6 days ago 6d
    Certification is desired ITIL certification is desired Industry Service Desk certification is desired Demonstrable experience supporting… of remote access software Working knowledge of industry Service Desk processes and software Familiarity with supporting virtual…
  • 2.3
    New America Foundation – Washington, DC
    $57k-$91k(Glassdoor est.)
    NEW
    Creating and maintain processes and documents pertaining to the managed workstation environment. Assisting with improvements to the…
  • 3.3
    Akimeka, LLC – Washington, DC
    $75k-$124k(Glassdoor est.)
    NEW
    firm headquartered in Columbia, Maryland, seeks Tech Support Managers with experience in/with electric power generation, electric… perform this job successfully, an individual must be able to manage their assigned subdivision and be able to perform each essential…
  • 3.5
    ManTech – Springfield, VA
    4 days ago 4d
    Provide technical assistance and telephonic support for Service Desk to Intel Customers. Maintains documentation of problems… seeking a motivated, career and customer oriented Junior Help Desk Specialist to join our team in the Springfield, VA area to…
  • 3.2
    National Geographic – Washington, DC
    $77k-$138k(Glassdoor est.)
    NEW
    networks, servers/storage/telecommunications/data center, Help Desk, desktop/mobile/audiovisual support, and other office automation… portfolio and supporting team. The position will also manage audiovisual services and deliver technology to employees and…
  • 3.7
    InfoReliance – Washington, DC
    $51k-$83k(Glassdoor est.)
    NEW
    solutions. We are currently recruiting for a Tier I Plus Help Desk/Service Desk Analyst supporting a government agency in Washington,… provide IT support services that align with SLAs and the Service Desk process and procedures. Responsibilities Include:…
  • 4.3
    NuAxis – Washington, DC
    $40k-$60k(Glassdoor est.)
    5 days ago 5d
    motivated Sr. Tier II Service Desk Specialist for a Full Time position. Job Summary: The Sr. Service Desk Specialist is required… Response, Update, Handoff, and Resolution times. The Sr. Service Desk Specialist must follow published Standard Operating Procedures…
  • 3.4
    SmithBucklin – Washington, DC
    8 days ago 8d
    association management company, is looking for a Part-Time Help Desk Assistant to join our Corporate IT team in Washington, DC. Corporate… computing network operations and procedures. The Part-Time Help Desk Assistant will work 19 hours per week within a team environment…
  • 3.6
    ActioNet – Washington, DC
    $57k-$85k(Glassdoor est.)
    NEW
    communicating and reporting to all levels of Executive Staff, Service Desk Management and be responsible to attend high level meetings… resolutions to be updated in IT knowledge base Be able to manage projects and heavy caseload while responding to customers request…
  • 3.0
    Abacus Technology – Chevy Chase, MD
    $63k-$104k(Glassdoor est.)
    6 days ago 6d
    Professional (PMP) and ITIL certified. In-depth experience in an IT service desk environment. Experience managing a geographically dispersed… software, wireless services, deployment, and O&M. Knowledge of service desk and desktop best practices. Experience establishing and implementing…
  • 3.4
    Paradyme Management – Washington, DC
    $46k-$78k(Glassdoor est.)
    14 days ago 14d
    : Helpdesk Manager Location: Washington, DC Summary: Paradyme Management is seeking a Helpdesk Manager. The ideal…
  • 4.4
    Dataprise – Washington, DC
    EASY APPLY
    $31k-$48k(Glassdoor est.)
    6 days ago 6d
    Position: Service Desk Engineer Location(s): DC Metro Timeframe: Immediate We’re looking for team players to join our… our winning Global Service Desk. If you enjoy problem solving and want to take on new challenges in a fast-paced environment, then…
  • 4.4
    Quadrant – Washington, DC
    NEW
    organization electronic scheduling and billing system Front Desk Module. The person in this position supervises and directs… Manager - Patient Services Washington DC NW MUST: Experienced Patient Service Manager Bachelor's Degree is a must…
  • 4.2
    Brailsford & Dunlavey Inc – Washington, DC
    $78k-$108k(Glassdoor est.)
    Today 11hr
    routinely throughout each day. Physical Demands Sitting at desk or table for extended periods each day. standing or walking… Overview Brailsford & Dunlavey is seeking a project managers for our Washington, DC location. Ambitious, diverse, multidisciplinary…
  • 3.9
    Advanced Systems Development – Arlington, VA
    $62k-$93k(Glassdoor est.)
    21 days ago 21d
    Performs functions as the Deputy Service DeskManager in the absence of the Service DeskManager. Primary Responsibilities and… Serves the Service DeskManager in the absence of the Service DeskManager: Direct actions of the Tier 1 and Tier 2 Queue managers…
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