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Service desk manager Jobs in Washington, DC

1,351 Jobs

  • Unisys Federal Systems – Washington, DC
    5 days ago 5d
    are seeking motivated, career and customer oriented Service DeskManagers interested in joining our team in Washington, DC and… leading a service desk. Minimum of 1 relevant certifications (A+, Network+, or other) Track record of using service desk metrics…
  • 3.0
    Unisys Corporation – Washington, DC
    $46k-$68k(Glassdoor est.)
    NEW
    are seeking motivated, career and customer oriented Service DeskManagers interested in joining our team in Washington, DC and… leading a service desk. Minimum of 1 relevant certifications (A+, Network+, or other) Track record of using service desk metrics…
  • 4.9
    Thycotic – Washington, DC
    EASY APPLY
    $45k-$71k(Glassdoor est.)
    HOT
    REQUIREMENTS 2+ years of applicable experience in a support desk or systems administration role. Hands-on hardware/software/… Surface workstations and Dell Servers. Experience with Help Desk Service Request systems such as Salesforce or Zendesk. Familiarity…
  • 4.3
    Kimpton Hotels & Restaurants – Washington, DC
    $36k-$55k(Glassdoor est.)
    We're Hiring!
    indicated on the meeting room/event function sheets. * Read front desk log book for the pertinent housekeeping information. * Obtain… Obtain all housekeeping reports and messages from the front desk and PBX departments. * Confirm all housekeeping staff members have…
  • 4.2
    GRSi – Bethesda, MD
    EASY APPLY
    $53k-$81k(Glassdoor est.)
    26 days ago 26d
    Help Desk/ Service Desk management. Certified by the Help Desk Institute as a Help DeskManager, Desktop Support Manager or Support… Service Desk ManagerClient: NHLBI MH2566Location: Bethesda, MDWhat You'll DoYou will be a dynamic Service DeskManager working…
  • 3.7
    EAB – Washington, DC
    $35k-$54k(Glassdoor est.)
    NEW
    awards. For more information, visit our Careers page. Help Desk Analyst Primary Responsibilities: - Gain knowledge and…
  • 4.5
    Southern Management (MD & VA) – College Park, MD
    $33k-$48k(Glassdoor est.)
    23 days ago 23d
    programs, hospitality law, and long-range planning -Strong Front Desk skills and the proven ability and desire to succeed. -Excellent… various other duties as assigned by Manager and/or Supervisor Manager Specific -Effectively manage staff through respectful communication…
  • 4.3
    Kimpton Hotels & Restaurants – Washington, DC
    $82k-$139k(Glassdoor est.)
    We're Hiring!
    Maintain credit policies in sales, reservations, and front desk. Credit meetings, supervision of collection of major accounts… Hotel General Manager - Washington, DC Our mission is to be the best loved Hotel & Restaurant Company so regardless of position…
  • 3.0
    Unisys Corporation – Washington, DC
    $59k-$92k(Glassdoor est.)
    NEW
    career and customer service oriented Customer Support/Service DeskManager to join our team in Arlington, VA to begin an exciting… operations of the service desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures…
  • 3.3
    Leidos – Washington, DC
    $60k-$88k(Glassdoor est.)
    14 days ago 14d
    NCR to be determined. JOB SUMMARY: Enterprise Service DeskManager to manage and coordinate the handling of incidents, problems… Intelligence Group of Leidos has an opening for an Enterprise Service DeskManager in the National Capital Region. Exact position location…
  • 4.3
    Planned Systems International – Washington, DC
    $65k-$104k(Glassdoor est.)
    6 days ago 6d
    PSI Title: Help Desk Team Lead Work Location: DC - Washington Description Essential Functions and Job Responsibilities… Respond to incoming phone calls, chat, and email from other Help Desk Technicians in a positive and professional manner Screen,…
  • 5.0
    Advanced Decision Vectors, LLC – Washington, DC
    5 days ago 5d
    Commerce, Bureau of Industry and Security Position: Help DeskManager Positions Available: 1 Work Location: Washington, DC… Demonstrated experience managing a team of over five (5) help desk technicians Demonstrated experience operating an automated IT…
  • 3.4
    Jacobs – Crystal City, VA
    $84k-$124k(Glassdoor est.)
    10 days ago 10d
    requests to service areas. The IT Service Desk Team Lead will report directly to the Service DeskManager and will help identify and… inbound calls to the Service Desk, and create/work tickets. IT Service Desk Team Lead The IT Service Desk Team Lead is responsible…
  • 3.5
    SAIC – Washington, DC
    $33k-$48k(Glassdoor est.)
    NEW
    Service Desk - Tier 2 (VG00705) (Job Number:434126) Description: SAIC has an opening for a Tier 2 Service Desk located in… Serve as the initial technical escalation point for the Service Desk to troubleshoot BlackBerry, XenMobile (MD), iOS and other…
  • 3.1
    CSRA – Arlington, VA
    $81k-$130k(Glassdoor est.)
    HOT
    systems. CSRA supports operational security, client support/help desk, data center operations, asset management, and systems engineering… ITIL Enterprise Business Process Manager. Responsibilities: Lead a team of process managers and specialists in implementing,…
  • 3.1
    Evolver, Inc. – Crystal City, VA
    $62k-$94k(Glassdoor est.)
    15 days ago 15d
    Evolver is seeking a Service DeskManager in Washington, DC. Evolver is seeking to hire a Service DeskManager, who will work on-site… Washington, DC. The Service DeskManager will oversee the day-to-day operations of the government customer’s Service Desk operations.…
  • 3.8
    The Democratic Party – Washington, DC
    $53k-$91k(Glassdoor est.)
    NEW
    Democratic National Committees Tech team is hiring an IT Help DeskManager to lead our on-site support staff! Someone who can ensure… from everyone you can. You will Manage the day to day activities of our Help Desk staff and advocate documentation to ensure…
  • 3.6
    Bell Partners – Arlington, VA
    12 days ago 12d
    needed. Responsible for providing continuous coverage of front desk during shift. Creating and distributing Resident Notices via… elevator reservation, etc. Maintains general cleanliness of front desk and package room areas. Ensures safety precautions are followed…
  • 4.3
    Kimpton Hotels & Restaurants – Washington, DC
    We're Hiring!
    Your day-to-day: Meet the desk agents to get any pertinent information Review Front Desk logbook for any other information… hotel management. Oversees all Front Office operations, (Front Desk, PBX, Concierge, Bell, Door, and Night Audit). Sets and maintains…
  • 4.2
    National Public Radio – Washington, DC
    Today 7hr
    Summer 2018: May 21-Aug 10 The NPR IT Service Desk intern will work as part of our team to provide support to NPR staff. The… Create SOPs for repeatable processes Adheres to defined Service Desk procedures and standards. Adhere to all company security…
  • 4.3
    Kimpton Hotels & Restaurants – Washington, DC
    $23k-$37k(Glassdoor est.)
    25 days ago 25d
    hotel management. Oversees all Front Office operations, (Front Desk, IRD, Bell, Door, and Night Audit). Sets and maintain high level… employees. What you get to do: The Assistant Guest Services Manager is responsible for providing quality guest service within the…
  • 3.5
    SAIC – Washington, DC
    $31k-$45k(Glassdoor est.)
    NEW
    Service Desk Support (Day shift) (Job Number:434165) Description: SAIC has an opening for a Service Desk Technical Rep located… including VIPs. Strong organizational skills; ability to manage multiple tasks in a fast-paced environment with competing priorities…
  • 3.0
    Phacil – Suitland, MD
    $53k-$80k(Glassdoor est.)
    12 days ago 12d
    your answer. We have an immediate need for a Program Manager (Service Desk) to support an important government customer in Suitland… description: Experienced manager in delivering IT services. Provide overall management of the Service Desk, Desktop Management resources…
  • 3.5
    SAIC – Washington, DC
    $31k-$45k(Glassdoor est.)
    NEW
    and Policies used to support and manage MRA Operations daily activities. The Tier 1 Service Desk Technician may perform the required… Tier 1 Service Desk (Job Number:433933) Description: SAIC has openings for Tier 1 Service Desk in Washington, DC. All…
  • 3.2
    NTT DATA – Arlington, VA
    $52k-$83k(Glassdoor est.)
    1 days ago 18hr
    a Help DeskManager to join our team in Arlington, Virginia (US-VA), United States (US).     Help DeskManager needed… needed to lead federal client's Help Desk operations. Resource will supervise the Help Desk team and provide technical support services…
  • 3.1
    Evolver, Inc. – Washington, DC
    $62k-$94k(Glassdoor est.)
    We're Hiring!
    customer in Washington, DC. The Service Desk Team Leader will assist the Service DeskManager on day-to-day operations. Lead… operations leadership; He/ she will report and manage capabilities to support service desk mission effectiveness and track performance…
  • 3.4
    USmax Corporation – Washington, DC
    $50k-$81k(Glassdoor est.)
    9 days ago 9d
    USmax Corporation is seeking a Help DeskManager to manage a high-tempo Help Desk operation for a human resources office, within… feeds from ACD and Help Desk applications to track SLA compliance Serve as administrator for Help Desk application, developing…
  • 3.4
    USmax Corporation – Washington, DC
    $36k-$54k(Glassdoor est.)
    Today 9hr
    telephone, remote session, and desk-side to resolve application issues Route tickets to other service desks Directly assist employees… tickets are closed within their established guidelines Manage help desk inboxes (voice mail, email, fax) and the unassigned inbox from…
  • 3.8
    Acuity – Washington, DC
    $41k-$64k(Glassdoor est.)
    NEW
    Analyst and support. You will bring your six years or more of help desk and customer service experience to support our VIP customers… , collaborative environment. Proven ability to effectively manage multiple priorities and meet deadlines. Ability to prioritize…
  • 3.2
    Human Touch, LLC – Rockville, MD
    $29k-$43k(Glassdoor est.)
    26 days ago 26d
    Description Service Desk Program Management/Business Development HumanTouch, LLC is looking for Service Desk Program Managers to ensure… of IT services · Successful collaboration with other Service Desk areas in an operational setup where components and customers…
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