Tier II Help Desk Jobs in Washington, DC | Glassdoor

Tier II Help Desk Jobs in Washington, DC

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  • 3.9
    Powertek – Rockville, MD
    Est. Salary $36k-$52k
    20 days ago 20d
    Several career opportunities available for Tier I, Tier II, and Tier III desktop/network technical support. Respond to desktop… . CLEARANCE: Secret or Above TRAVEL: N/A YOU… Have a helpful nature, willing and able to walk others through technology…
  • 2.7
    Robert Half Technology – Washington, DC
    Est. Salary $55k-$80k
    9 days ago 9d
    Printer connectivity issues (LAN/WAN) Escalate to the next tier who is responsible for deskside support Outlook 2010 Active…
  • 3.4
    CGI Group Inc. – Washington, DC
    1 days ago 21hr
    responsibilities: The Federal Financial Systems Help Desk Lead - Tier II/III will be responsible for overseeing and managing… least 5 years experience leading/overseeing a group within a Tier II/III Customer/Client Service Support environment for a Government…
  • 3.7
    Advanced Systems Development – Arlington, VA
    Est. Salary $44k-$64k
    12 days ago 12d
    Mid Level TIER I / TIER II Help Desk Tech Location: Pentagon Security Clearance: Secret Shift/Hours: 1 FT/PT Status… directly to Lead Help Desk Analyst or Help Desk Manager; may receive assignments from senior-level Help Desk Analysts. Works under…
  • 3.9
    Powertek – Andrews Air Force Base, MD
    27 days ago 27d
    Several career opportunities available for Tier I and Tier II desktop/network technical support. Respond to desktop issues,… . CLEARANCE: Secret or Above TRAVEL: N/A YOU… Have a helpful nature, willing and able to walk others through technology…
  • 3.0
    TechUSA – Washington, DC
    12 days ago 12d
    a qualified Help Desk Tier II Specialist. In addition to occasional direct phone level user support, assists Tier 1 personnel… solutions to more complex problems. Most issues will require desk side support working directly with user. Must possess US Citizenship…
  • 4.8
    SC3 – Washington, DC
    3 days ago 3d
    to Crystal City on a daily basis Minimum or Tier II experience (ideally Tier III) Bachelor s degree Ability to work in a… full time role Responsibilities include: Liaise with Tier I and II groups Prioritize and resolve issues quickly Use BMC…
  • 4.2
    T and T Consulting Services – Washington, DC
    Est. Salary $57k-$83k
    18 days ago 18d
    Technician/Tier 2 provides desk side support when problems cannot be resolved remotely. The Support Technician/Tier 2 also provides… 4 to 7 years' experience in a high profile and fast-paced Help Desk/Desktop Support environment required Flexible working hours…
  • 3.3
    Buchanan & Edwards – Washington, DC
    28 days ago 28d
    inviting you to apply for our recent opening as a SharePoint Help Desk Tier II/III. Provides end-user support for SharePoint 2010 environment… contact between customers and the technical staff. Provide Tier II/III support as required. Troubleshoot and correct problems…
  • 2.8
    Link Solutions, Inc – Alexandria, VA
    18 days ago 18d
    Tier I/II Help Desk Analyst Education Security+ Certification Experience 1+ Years Citizenship Requirement US Citizen… dynamic environment * 1+ year experience in a Help Desk, System Admin or Desk Top Support role * Familiar with Remedy Trouble…
  • 2.5
    It Link Solutions – Alexandria, VA
    13 days ago 13d
    Tier I/II Help Desk Analyst Education Security+ Certification Experience 1+ Years Citizenship Requirement… a dynamic environment 1+ year experience in a Help Desk, System Admin or Desk Top Support role Familiar with Remedy Trouble…
  • 3.9
    Powertek – Gaithersburg, MD
    Est. Salary $47k-$66k
    11 days ago 11d
    As a Tier-II Service Desk Consultant, you will provide services to nearly 5,000 staff and associates at our Federal Client's… is a high-energy IT company that encourages its employees to help shape its culture with imagination and ingenuity. Learn more…
  • 4.4
    Karsun Solutions – Herndon, VA
    3 days ago 3d
    Job Description Responsibilities: Provide Tier 2 Service Desk support for a large scale government program under a robust… working as a tiered support staff supporting production-based applications including 2+ years experience at Tier 2 level Experienced…
  • Cascades Technologies, inc. – Fort Belvoir, VA
    30+ days ago 30d+
    measurable results. We are currently seeking a Help Desk Support Specialist - Tier 2 to join our team. The ideal candidate for this… and resolving end user issues Providing Tier 2 level support for incoming help desk calls Monitoring the ticketing queue using…
  • 4.3
    NuAxis – Washington, DC
    Est. Salary $39k-$56k
    1 days ago 17hr
    talented and motivated Tier II Service Desk Specialist for a Full Time position. Job Summary: The Service Desk Specialist must… later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification.…
  • 3.9
    Powertek – Rockville, MD
    Est. Salary $52k-$75k
    14 days ago 14d
    all contractual SLAs, AQLs & KPIs. Lead, train, and mentor Tier I/ II teams. CLEARANCE/BACKGROUND: Public Trust TRAVEL: n/a… Operate, monitor and manage Federal Service Desk. Provide technical direction and support as required. Match or exceed all…
  • 2.5
    CTI Resource Management – Washington, DC
    Est. Salary $45k-$65k
    26 days ago 26d
    service at all times. Coordinate closely with NMCI/NGEN Help Desk to ensure customers receive all required support to resolve… and iPad devices in accordance with government standards to help customize devices and resolve user issues. Configure and support…
  • 2.5
    It Link Solutions – Alexandria, VA
    25 days ago 25d
    Tier I/II Help Desk Analyst Education Security+ Certification Experience 1+ Years Citizenship Requirement… a dynamic environment 1+ year experience in a Help Desk, System Admin or Desk Top Support role Familiar with Remedy Trouble…
  • 2.9
    Serco – Washington, DC
    Est. Salary $46k-$65k
    21 days ago 21d
    the day-to-day operations of the Tier II support staff by ensuring all phases of Tier II help desk support are coordinated, monitored… Origin/ Disability/ Vets). Functional Area Call Center/Help Desk Operations Department Our services in the Defense business…
  • 3.4
    CACI International Inc. – Arlington, VA
    Est. Salary $52k-$76k
    1 days ago 22hr
    for a Tier I/II Help Desk Analyst (PROPRIETARY SYSTEMS SPECIALIST 3) must have Secret and ability to obtain a TS, IAT-II certification… for a Tier I/II Help Desk Analyst (PROPRIETARY SYSTEMS SPECIALIST 3) must have Secret and ability to obtain a TS, IAT-II certification…
  • 2.5
    CTI Resource Management – Washington, DC
    25 days ago 25d
    the Tier II Help Desk. Ensure all standard operating procedures (SOPs) for all recurring tasks performed by the Help Desk staff… Position Summary: Manage and operate a Tier II Help Desk including providing guidance and prioritization of tasks to the…
  • 3.4
    CACI International Inc. – Alexandria, VA
    Est. Salary $52k-$76k
    1 days ago 23hr
    for a Tier I/II Help Desk Analyst (PROPRIETARY SYSTEMS SPECIALIST 3) must have Secret and ability to obtain a TS, IAT-II certification… for a Tier I/II Help Desk Analyst (PROPRIETARY SYSTEMS SPECIALIST 3) must have Secret and ability to obtain a TS, IAT-II certification…
  • 2.8
    Link Solutions, Inc – Alexandria, VA
    Est. Salary $60k-$82k
    18 days ago 18d
    Tier I/II Help Desk Analyst Education Security+ Certification Experience 1+ Years Citizenship Requirement US Citizen… dynamic environment * 1+ year experience in a Help Desk, System Admin or Desk Top Support role * Familiar with Remedy Trouble…
  • Agil3Tech (Agil3 Technology Solutions) – Alexandria, VA
    1 days ago 15hr
    security roles. A3T has an immediate opportunity for a Tier III Help Desk Analyst to join our Team. Job Description Your primary… the problem to ensure a timely resolution. Provides second-tier support to end users for either PC, server, or mainframe applications…
  • 3.8
    A-TEK – Washington, DC
    Est. Salary $69k-$106k
    22 days ago 22d
    in the operation and maintenance of the Tier II Help Desk. • Manage the CNIC Tier II Helpdesk documentation. This includes ensuring… . Job Description • Set up, operate, and manage the CNIC Tier II Helpdesk between the hours of 6:00 A.M. and 6:00 PM, Monday…
  • 3.2
    Evolver, Inc. – Alexandria, VA
    6 days ago 6d
    success of the company. Evolver is seeking a Help Desk Specialist (Tier I/II) to work in Alexandria, VA: Answer trouble…
  • 2.6
    Technatomy Corporation – Silver Spring, MD
    Est. Salary $48k-$72k
    11 days ago 11d
    problem-solving ability, attention to detail Experience with Tier II Help Desk support of government systems and supporting compliance… oriented Help Desk Specialist to join our team in Silver Springs, MD. The team will be responsible for supporting Tier II Incident…
  • 3.4
    CACI International Inc. – Washington, DC
    Est. Salary $48k-$71k
    4 days ago 4d
    : Candidate will serve as a member of level Tier II VIP Support Service Desk staff providing friendly, expert support to HQDA… EXPERIENCE: 5 years of directly related experience supporting help desk operations. Must have 8570 certification. The clearance…
  • 3.6
    Booz Allen Hamilton – Washington, DC
    Est. Salary $42k-$62k
    4 days ago 4d
    delivery, cybersecurity, engineering and innovation expertise. Help Desk Support Specialist, Mid Key Role: Join a dynamic team providing… maintain installed communication and computer systems. Perform help desk functions and interface with clients in person, over the phone…
  • 3.2
    General Dynamics Information Technology – Arlington, VA
    Est. Salary $75k-$110k
    1 days ago 12hr
    years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale… providing Service Level Agreements and Help Desk deliverables.  Demonstrated knowledge of help desk ticketing systems desired. Knowledge…
Job Title Location Employer Salary
Service Desk Technician (Tier I, Tier II, and Tier III) Rockville, MD Powertek $36k-$52k
Tier II Help Desk Technician Washington, DC Robert Half Technology $55k-$80k
Federal Financial Systems Help Desk Lead - Tier II/III Washington, DC CGI Group Inc. $78k-$114k
Mid Level TIER I / TIER II Help Desk Tech Arlington, VA Advanced Systems Development $44k-$64k
Help Desk Specialist (Journeyman) Andrews Air Force Base, MD Powertek $38k-$56k
Tier I Help Desk Specialist Washington, DC TechUSA $55k-$80k
Tier III Help Desk Specialist Washington, DC SC3 $70k-$102k
WMATA Senior Tier II Helpdesk Technician Washington, DC T and T Consulting Services $57k-$83k
SharePoint Help Desk Tier II/III Washington, DC Buchanan & Edwards $67k-$98k
Tier I/II Help Desk Analyst Alexandria, VA Link Solutions, Inc $39k-$58k
Tier I/II Help Desk Analyst Alexandria, VA It Link Solutions $35k-$51k
Service Desk Analyst, Tier II Gaithersburg, MD Powertek $47k-$66k
Tier II Help Desk Analyst Herndon, VA Karsun Solutions $41k-$62k
Help Desk Tier II Fort Belvoir, VA Cascades Technologies, inc. $47k-$68k
Tier II Service Desk Specialist Washington, DC NuAxis $39k-$56k
Service Desk Manager Rockville, MD Powertek $52k-$75k
Help Desk Specialist/Tier II Help Desk Technician (Proposal Position) Washington, DC CTI Resource Management $45k-$65k
Tier I/II Help Desk Analyst Hardware Alexandria, VA It Link Solutions $35k-$51k
Service Desk Tier II Team Lead NC Washington, DC Serco $46k-$65k
SDS-PNT Tier I/II Help Desk Analyst (PROPRIETARY SYSTEMS SPECIALIST 3) must have Secret w/ability to obtainTS, IAT-II cert Arlington, VA CACI International Inc. $52k-$76k
Help Desk Manager (Proposal Position) Washington, DC CTI Resource Management $55k-$90k
SDS-MCT Tier I/II Help Desk Analyst (PROPRIETARY SYSTEMS SPECIALIST 3) must have Secret w/ability to obtainTS, IAT-II cert Alexandria, VA CACI International Inc. $52k-$76k
Tier I/II Help Desk Analyst Hardware Engineer Alexandria, VA Link Solutions, Inc $60k-$82k
Tier I/II Help Desk Analyst (Secret) in Alexandria, VA Alexandria, VA Agil3Tech (Agil3 Technology Solutions) $58k-$85k
IT Support Help Desk Manager Washington, DC A-TEK $69k-$106k
Help Desk Specialist (Tier I/II) Alexandria, VA Evolver, Inc. $33k-$50k
Help Desk Specialist Silver Spring, MD Technatomy Corporation $48k-$72k
Help Desk Coordinator Washington, DC CACI International Inc. $48k-$71k
Help Desk Support Specialist Washington, DC Booz Allen Hamilton $42k-$62k
Help Desk Manager Arlington, VA General Dynamics Information Technology $75k-$110k
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