Job Type
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Tier II Help Desk Jobs in Washington, DC

171Jobs

  • 4.4
    Quadrant – Fort Belvoir, VA
    NEW
    HELPDESKTIERII Fort Belvoir, VA MUST: TIERIIHelpdesk specialist 5+ years of enterprise experience in commercial… or government environment 4+ years' experience working in helpdesk / desktop support role Heavy experience in Windows environments…
  • 4.0
    Powertek – Arlington, VA
    $39k-$60k(Glassdoor est.)
    27 days ago 27d
    TierII desktop/network technical support. Respond to desktop issues, applications, printers, user account security, communications… CLEARANCE: Secret or Above TRAVEL: N/A YOUhellip; Have a helpful nature, willing and able to walk others through technology…
  • 4.0
    Powertek – Andrews Air Force Base, MD
    $27k-$41k(Glassdoor est.)
    17 days ago 17d
    **Multiple Opportunities*** Provide Tier I/IIhelpdesk support. Respond to desktop issues, applications, printers… CLEARANCE: Secret or Above TRAVEL: N/A YOUhellip; Have a helpful nature, willing and able to walk others through technology…
  • 3.6
    ActioNet – Washington, DC
    $52k-$81k(Glassdoor est.)
    23 days ago 23d
    include the use of WEBEX. Skills Required - 2-6 years of helpdesk experience in a professional environment Highly effective… responsible for on-boarding and new hire laptop deployments. Provide Tier 2 application support for end-user systems, including Office…
  • 4.4
    Tsymmetry – Washington, DC
    7 days ago 7d
    Center. Requirements: 3+ years’ experience as a TierIIHelpDesk Agent Experience handling up to 100 calls per day and… HelpDesk Specialist Description: Position: HelpDesk Specialist Location: Crystal City, VA Clearance Requirement…
  • 4.2
    T and T Consulting Services – Washington, DC
    $41k-$63k(Glassdoor est.)
    HOT
    Adhere to all WMATA policies and procedures 2 (two) onsite TierII technicians, who will handle day to day break-fix/repairs of… perform IT equipment repairs. While on a service call, the TierII technician must fully restore the customer's equipment and…
  • 3.9
    Corporation – Alexandria, VA
    $44k-$67k(Glassdoor est.)
    NEW
    Description HELPDESK Specialist (We also have other HelpDesk openings located in VA, MD, and DC) MUST: TIERIIHelpdesk specialist… DUTIES: The HelpDesk will be preforming the following duties: Answer calls coming into the Tier 1 HelpDesk by the third ring…
  • 4.4
    Tsymmetry – Crystal City, VA
    NEW
    software (including OCR systems 3+ years’ experience as a TierIIHelpDesk Agent Experience handling up to 100 calls per day and… TierII Analyst Description: Position: TierII Analyst Location: Crystal City, VA Clearance Requirement: DHS Suitability…
  • 2.8
    TechUSA – Washington, DC
    28 days ago 28d
    a qualified HelpDeskTierII Specialist. In addition to occasional direct phone level user support, assists Tier 1 personnel… solutions to more complex problems. Most issues will require desk side support working directly with user. Must possess US Citizenship…
  • 4.4
    Planned Systems International – Washington, DC
    $65k-$104k(Glassdoor est.)
    NEW
    to peer technicians (Tier I & II) Respond to incoming phone calls, chat, and email from other HelpDesk Technicians in a positive… PSI Title: HelpDesk Team Lead Work Location: DC - Washington Description Essential Functions and Job Responsibilities…
  • 3.2
    HumanTouch – Rockville, MD
    $33k-$49k(Glassdoor est.)
    9 days ago 9d
    HumanTouch, LLC is looking for a helpdesk technician to provide technical assistance and support related to computer systems… programs, isolate problem and implement solutions. An excellent Helpdesk technician must have good technical knowledge and be able…
  • 3.5
    Addx Corporation – Washington, DC
    $60k-$95k(Glassdoor est.)
    7 days ago 7d
    HelpDesk Lead Position Description Responsible for providing TierIIhelpdesk support of a financial system related… implementing standardized helpdesk processes and procedures. Position Duties • Leads TierIIhelpdesk • Ensures that…
  • 4.3
    ERP International, LLC – Washington, DC
    $46k-$56k(Glassdoor est.)
    6 days ago 6d
    International, LLC (www.erpinternational.com) is currently seeking Tier I HelpDesk Support Specialist for a full-time position supporting… Degree preferred Experience: 1 - 2 years of Tier I helpdesk support Experience supporting Microsoft Windows and…
  • 3.2
    CSRA – Arlington, VA
    $35k-$50k(Glassdoor est.)
    NEW
    appropriately. Assists Tier 1 & Tier 1.5 team members improve their knowledge, skills, and experience on the helpdesk. Qualifications… systems. CSRA supports operational security, client support/helpdesk, data center operations, asset management, and systems engineering…
  • 4.3
    NuAxis – Washington, DC
    $40k-$60k(Glassdoor est.)
    6 days ago 6d
    motivated Sr. TierII Service Desk Specialist for a Full Time position. Job Summary: The Sr. Service Desk Specialist is… . Required: One of the following. ITIL v3 Foundations, HelpDesk Institute's HDA, CSR, or other IT industry certification.…
  • 3.5
    Buchanan & Edwards – Washington, DC
    $82k-$128k(Glassdoor est.)
    NEW
    scope of work is running a small helpdesk (currently four tier 1 technicians with part time tierII and III analysts) which receive… departments to coordinate tierII and III support. Ability to drive improvements in overall helpdesk operations and outcomes that…
  • 3.4
    The MIL Corporation – Washington, DC
    $37k-$56k(Glassdoor est.)
    NEW
    first level based upon department operations and procedures to TierII as necessary Communicate with the end user regarding their… seeks a HelpDesk Specialist to support a Federal Government client at our Washington, DC 20005 location. The HelpDesk Specialist…
  • 4.8
    Procentrix – Washington, DC
    $52k-$77k(Glassdoor est.)
    5 days ago 5d
    knowledge of relevant technologies as assigned Provide TierII & III helpdesk support for solutions built using Dynamics CRM and… Bachelor’s Degree A minimum of 3 years of experience providing helpdesk support for systems built using Microsoft technologies Hands-on…
  • 4.1
    Seneca Resources – Washington, DC
    EASY APPLY
    $46k-$69k(Glassdoor est.)
    22 days ago 22d
    unable to resolve, transfer incident to Desktop Initiative TierII or back to the appropriate customer Service Center (as appropriate… benefits of diversity in our workplace. Position: Senior HelpDesk Analyst Compensation: Extremely Competitive Location:…
  • 2.7
    1901 Group – Washington, DC
    $46k-$75k(Glassdoor est.)
    8 days ago 8d
    3-5 years of service desk or desktop support experience Experience with TierII phone support and desk side support Experience… JOB TITLE: Service Desk Analyst – TierII LOCATION : Washington, DC CLEARANCE REQUIREMENTS : Eligible for Security Clearance…
  • 4.4
    TSymmetry – Arlington, VA
    30+ days ago 30d+
    software (including OCR systems 3+ years' experience as a TierIIHelpDesk Agent Experience handling up to 100 calls per day and… students and exchange visitors in the United States. Our missions helps the Department of Homeland Security identify individuals who…
  • 3.5
    Buchanan & Edwards – Washington, DC
    6 days ago 6d
    HRCC tickets, inquiry calls and emails from Tier 1 HR HelpDesk and HRSSC Provides Tier 2 application support and responds to all… status Initiates escalation procedures as necessary to the next tier level with full analysis included Monitors resolution process…
  • 3.2
    CSRA – Arlington, VA
    $35k-$50k(Glassdoor est.)
    5 days ago 5d
    appropriately. Assists Tier 1 & Tier 1.5 team members improve their knowledge, skills, and experience on the helpdesk. Qualifications… systems. CSRA supports operational security, client support/helpdesk, data center operations, asset management, and systems engineering…
  • 3.4
    BAE Systems – Washington, DC
    9 days ago 9d
    unable to resolve, transfer incident to Desktop Initiative TierII or back to the appropriate customer Service Center (as appropriate… Advertising Title HelpDesk Required Skills and Education ·Write initial and update existing Service Desk documentation ·Troubleshoot…
  • 5.0
    AM Pierce & Associates – Washington, DC
    $39k-$59k(Glassdoor est.)
    HOT
    Duties/Responsibilities Provide Tier I incident management through established HelpDesk Standard Operating Procedures (SOPs… candidate who will be providing information technology (IT) HelpDesk customer service for a DoD client supporting a critical program…
  • 3.2
    CSRA – Washington, DC
    $71k-$106k(Glassdoor est.)
    NEW
    looking for a HelpDesk\\Desk Side Support (DSS) Team Lead. The person hired oversees the Desk Side Support (DSS) TierII operations… input to Service Desk processes and fills in the Service Desk Manager on all TierII activities. Responds to TierII tickets and incidents…
  • SDV Solutions Inc – Herndon, VA
    $34k-$57k(Glassdoor est.)
    30+ days ago 30d+
    Job Description We are seeking a Technical HelpDesk - TierII to join our team! You will resolve server and storage - related… professional demeanor Must Have: 5+ Years in a technical helpdesk environment Strong communication skills Professional at…
  • 4.0
    Cydecor – Washington, DC
    $70k-$121k(Glassdoor est.)
    NEW
    travelers utilizing DTS; Defense Travel Administrator (DTA)/TierIIHelpDesk support; assist the SEA 05 ODTAs and employees in the…
  • 3.0
    Astor & Sanders Corporation – Washington, DC
    6 days ago 6d
    TierII Technician Astor & Sanders Corporation (Astor), an award winning IT solutions provider located in Rockville, MD, is… is seeking a TierII Technician. This is a full-time position located in Washington, DC. Roles and responsibilities include:…
  • 3.6
    Synaptek Corporation – Washington, DC
    $35k-$54k(Glassdoor est.)
    8 days ago 8d
    certification. The HelpDesk Analyst will serve as IT support at the Tier I level (phone and e-mail) and the TierII level (desktop… Apply now to explore jobs with us! We are seeking a HelpDesk Analyst to support a federal project in Washington, D.C.…
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