Workforce Management Analyst Jobs | Glassdoor
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Workforce Management Analyst Jobs

6,789 Jobs

  • 2.8
    Exeter Finance – Irving, TX
    $41k-$63k(Glassdoor est.)
    8 days ago 8d
    performance measures & call statistics to appropriate members of management. Demonstrates professional behavior, team work, punctual…
  • 4.1
    MONI Smart Security – Farmers Branch, TX
    $39k-$66k(Glassdoor est.)
    4 days ago 4d
    We are currently seeking a motivated and dynamic WorkforceManagementAnalyst. MONI recently underwent a rebranding, emerging… intended service levels. Through the use of workforcemanagement systems, the WFM Analyst partners with Contact Center managers and…
  • 3.5
    Safelite – Columbus, OH
    $37k-$56k(Glassdoor est.)
    6 days ago 6d
    The WorkforceManagementAnalyst is responsible for controlling the call volume and routing call traffic to the appropriate associate… associate. This will help maintain service levels. A WorkforceManagementAnalyst is also responsible for a variety of reports as well…
  • 3.2
    Centerfield Media, LLC – Plantation, FL
    $36k-$54k(Glassdoor est.)
    NEW
    WorkforceManagementAnalyst The Centerfield WorkforceManagementAnalyst plays a key role in gathering business requirements… center vendors, and senior leadership. The WorkforceManagementAnalyst is also expected to conduct the related research, recommendations…
  • 3.7
    Uline – Milwaukee, WI
    $49k-$72k(Glassdoor est.)
    NEW
    analysis or workforce planning, Uline is the company for you. Click here to learn more. Senior WorkforceManagementAnalyst Uline… Uline seeks a Senior WorkforceManagementAnalyst for our Customer Service Call Center in our new location in Kenosha, WI.…
  • 3.4
    McKesson – Irving, TX
    $46k-$68k(Glassdoor est.)
    NEW
    Corporation is seeking a WorkforceAnalyst to provide data analysis and insights that enable the HR and Talent Management and Organizational… advance the capability of the McKesson workforce. Position Overview The WorkforceAnalyst will play a vital role in enabling…
  • 4.2
    Eventus Solutions Group – United States
    $37k-$56k(Glassdoor est.)
    Today 8hr
    WorkforceManagementAnalyst Location: Englewood, CO Travel: As Needed - Reporting to: Manager Who we… are looking for: We are seeking a high caliber WorkforceManagementAnalyst with hands-on experience in analysis of contact center…
  • 3.4
    Holland & Knight – Brandon, FL
    $38k-$55k(Glassdoor est.)
    NEW
    and Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer… problem-solving, and time management skills. Must be able to work professionally and cooperatively with peers and management. Qualifications…
  • 3.3
    Aetna Inc. – Omaha, NE
    $39k-$56k(Glassdoor est.)
    NEW
    Preferred experience with workforcemanagement software (e.g. Aspect WorkforceManagement). Demonstrated analytical… + Years TECHNOLOGY EXPERIENCES Technical - Call Management/CMS/1+ Years/Power User DESIRED SKILLS General Business…
  • 3.5
    GM Financial – Arlington, TX
    $32k-$49k(Glassdoor est.)
    NEW
    The WorkforceManagementAnalyst is responsible for generating and delivering optimized schedules for team members within the… the call center(s) by leveraging WorkforceManagement technology. The analyst will be responsible for monitoring intra-day performance…
  • 3.4
    Holland & Knight – Brandon, FL
    $48k-$77k(Glassdoor est.)
    1 days ago 1d
    and Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer… Updates within SCCM 2012 Reporting with Systems Management Center Systems Management Server or SCCM 2012 Scripting experience Evaluate…
  • 4.6
    Facebook – Austin, TX
    $48k-$71k(Glassdoor est.)
    NEW
    WorkforceManagementAnalyst (Austin, TX) Facebook's mission is to give people the power to build community and bring the world… Responsibilities Build data infrastructure for workforcemanagement from end to end: data pipelines, data tables, data dashboards…
  • 3.1
    MoneyGram International Inc – Dallas, TX
    $40k-$59k(Glassdoor est.)
    4 days ago 4d
    of workforcemanagement experience or equivalent experience. Essential Skills Understanding of ACD and workforce management… and analytical ability. Strong organizational and time management skills. Ability to grasp new concepts and ideas quickly.…
  • 3.3
    Sunnova – Houston, TX
    $43k-$63k(Glassdoor est.)
    11 days ago 11d
    Title WorkforceManagementAnalyst Description The Position The WorkforceManagementAnalyst (WFA) builds and maintains… Ability to provide workforcemanagement direction, scheduling, forecasting and reporting without workforcemanagement software - Ability…
  • 4.2
    Ceridian – Alpharetta, GA
    $60k-$85k(Glassdoor est.)
    1 days ago 12hr
    their workforce, minimize risk and grow their businesses. As a software company specializing in human capital management (HCM… features and/or enhancements should function with Dayforce WorkforceManagement Web, Mobile & Clocks solutions Define quality specifications…
  • 4.0
    NFL – United States
    $68k-$112k(Glassdoor est.)
    1 days ago 17hr
    Requisition Number: 2517 Job Title: Workforce Strategy & Analytics Analyst Location: New York-NY Position Type: Full-Time Temporary… Job Description: The Strategy & Analytics Analyst will support the workforce reporting function and be expected to provide…
  • 4.2
    Ceridian – Bloomington, MN
    $49k-$71k(Glassdoor est.)
    1 days ago 12hr
    their workforce, minimize risk and grow their businesses. As a software company specializing in human capital management (HCM… requirements Experience mentoring other analysts Advanced knowledge of product management methodologies, tools and techniques…
  • 3.3
    South Jersey Industries – Folsom, CA
    $49k-$75k(Glassdoor est.)
    5 days ago 5d
    Atlantic City in 2018 The WorkforceAnalyst is responsible for managing the workforcemanagement process including, forecasting… deliver upon the forecasts, and effective management and utilization of the WorkforceManagement Software. Qualifications:…
  • 2.9
    Blue Cross Blue Shield of Illinois – Chicago, IL
    $70k-$100k(Glassdoor est.)
    1 days ago 15hr
    specifications within limits of code environment; linking Business Analyst needs and Architect definition to technical solutions. Required… Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening…
  • 3.9
    Insight Catastrophe Group – Tallahassee, FL
    $42k-$63k(Glassdoor est.)
    15 days ago 15d
    Primary Responsibilities: The WorkforceManagementAnalyst is responsible for all aspects of workforce planning: Forecasting, scheduling… is seeking an experienced individual to serve as WorkforceManagementAnalyst in SageSure’s Customer Service Contact Center environment…
  • 4.8
    Atlas Technologies Inc – North Charleston, SC
    $43k-$64k(Glassdoor est.)
    6 days ago 6d
    ManagementAnalyst This position directly supports Atlas management capabilities for our government customers. Specific tasks… The ideal candidate for this position will have proven managementanalyst experience in a technology-driven company or program.…
  • 4.4
    Eliassen Group – Richmond, VA
    Today 3hr
    is seeking a Data Analyst to join their team. What You'll Do: Aggregate data and use risk management within warehouse across… Creative Services, Government Services, Life Sciences and WorkforceManagement. Eliassen Group is privately held and headquartered in…
  • 2.8
    Intelenet – Fort Wayne, IN
    EASY APPLY
    $31k-$48k(Glassdoor est.)
    8 days ago 8d
    WorkforceAnalyst Location: (On-site) Fort Wayne, IN Our WorkforceAnalyst is the subject matter expert on all core workforce… service level, AHT, adherence, etc. Experience with workforcemanagement products (Verint) and phone switch monitoring applications…
  • 3.4
    Kelly Services – Scottsdale, AZ
    7 days ago 7d
    near the 101 and Via De Ventura Looking to hire a WorkforceManagementAnalyst to oversee forecasting and staffing needs This… years of previous workforcemanagement experience or 2 years workforce experience plus 1 year of project management experience 2…
  • 2.7
    Frontpoint Security – McLean, VA
    $49k-$62k(Glassdoor est.)
    25 days ago 25d
    initiatives, business performance, scenario planning, workforcemanagement). Analyze and evaluate market segments, channels, products… recommend Frontpoint to a friend. Were looking for a Data Analyst who could take an analytical, metric-driven approach to transforming…
  • 3.8
    Eastman Chemical – Kingsport, TN
    $63k-$86k(Glassdoor est.)
    7 days ago 7d
    needed to deliver Eastman business results. The compensation analyst is a key business partner to the global HR function and responsible… . Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute…
  • 3.5
    Fremont Insurance Company – Grand Rapids, MI
    $35k-$52k(Glassdoor est.)
    1 days ago 20hr
    improvements. Maintains the data base systems for the WorkforceManagement and Automated Call distributor (ACD) Systems. Maintains… computer-generated statistical reports to management Preparing written reports to management Analyzing reports and developing recommendations…
  • 2.9
    Trusted Media Brands – New York, NY
    EASY APPLY
    $34k-$55k(Glassdoor est.)
    NEW
    Brands, Inc. is an equal opportunity employer committed to workforce diversity. We do not discriminate in hiring and employment… Trusted Media Brands, Inc. (TMBI) is seeking a SEO Analyst/Specialist to work across our portfolio of brands, including Taste…
  • 2.8
    Intelenet – Fort Wayne, IN
    NEW
    Global Services is selecting 1 Scheduling Analyst to join our WorkforceManagement team in Fort Wayne, IN. This position is… understanding of ACD systems and call routing—Experience with workforcemanagement systems Verint Blue Pumpkin preferred or IEX or other…
  • 3.1
    Tech Finders – Scottsdale, AZ
    $36k-$52k(Glassdoor est.)
    11 days ago 11d
    teams in 8 states Your Role with the Company: The WorkforceManagementAnalyst will provide a positive customer and employee experience… -time management to optimize resources and achieve business objectives. Qualifications: 3+ years of previous workforce management…
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