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  • 3.9
    SelectQuote Insurance Services – Leawood, KS
    EASY APPLY
    2 days ago 2d
    queue management, agent activity levels and workforce schedule adherence issues affecting day-to-day operations. Manage all timekeeping… combination of workforce scheduling and real-time queue management softwares Act as a liaison between Sales Management, Marketing…
  • 3.3
    Hayneedle – Omaha, NE
    Est. Salary $33k-$48k
    3 days ago 3d
    and upper management pertaining to population, time off and schedule data using multiple reporting formats. The Workforce Coordinator… make a difference. What does a Workforce Coordinator at Hayneedle do? Our Workforce Coordinator will provide technical…
  • 3.6
    Presbyterian Healthcare Services – Albuquerque, NM
    3 days ago 3d
    DIR-WORKFORCE MANAGEMENT - FULL TIME (1 FTE) - VARIED (Job ID: 6377) Type of Opportunity: Full Time FTE: 1.000000 Exempt:… Analyze and deliver daily reports to client service managers* *Real-time management of call volume across multiple sites to maintain…
  • SEIU UHW-West & Joint Employer Education Fund – Sacramento, CA
    EASY APPLY
    Est. Salary $33k-$56k
    1 days ago 21hr
    members and managers on program developments. Qualifications Minimum of one year’s experience in workforce training or… of the Education Fund is to empower our diverse healthcare workforce to advance in a changing environment through innovative education…
  • 3.2
    ACT – Iowa City, IA
    6 days ago 6d
    Director, Workforce/Career is an Innovative and entrepreneurial leader responsible for the development and management of a workforce… Results-focused business savvy to manage a complex product lifecycle strategy Strong change management skills Proven ability to…
  • Intertribal Timber Council – Portland, OR
    EASY APPLY
    Est. Salary $37k-$67k
    24 days ago 24d
    Job Title: Workforce Coordinator Opening Date: May 1, 2017 Closing Date: May 26, 2017 Classification: Full time, regular… functions between BIA and tribes on Indian forestry and forestry workforce promotion, outreach, recruitment, education, training, continuing…
  • 4.0
    Freedom Financial Network – Tempe, AZ
    14 days ago 14d
    Understanding workforce management principles are crucial to the success of this position. The Manager of Workforce Operations… maximize resources and improve reporting Manage the ININ Optimizer for workforce management on a business specific basis for each…
  • 2.5
    iQor – Charleston, SC
    Est. Salary $28k-$42k
    Today 10hr
    , look first to iQor. We are currently seeking an Workforce Analyst for our Charleston, SC Center of Excellence.… -midnight including one weekend day Prior experience in Workforce Analysis within a call center environment preferred Strong…
  • 3.7
    BCG Digital Ventures – Mountain View, CA
    Est. Salary $81k-$128k
    9 days ago 9d
    Create the Next Innovation in Healthcare Workforce Management A global MedTech company has been working with BCG Digital… markets. · A strong understanding of branding and reputation management · Expert communication, presentation, and material preparation…
  • 4.1
    LiveWatch – Manhattan, KS
    Est. Salary $23k-$35k
    3 days ago 3d
    LiveWatch is seeking a Workforce Manager to lead a workforce planning team responsible for managing a 150-person (and rapidly… employees, but definitely a large challenge for our workforce management team. We are looking for an experienced and exceptional…
  • 3.5
    Kemper – Jacksonville, FL
    16 days ago 16d
    Title Director Workforce Management City Jacksonville State FL Description Kemper is seeking a Workforce Director to lead… increased analytics. As the Workforce Director, your key responsibilities would include workforce management, quality, training, customer…
  • 3.5
    Amazon – Seattle, WA
    2 days ago 2d
    Performance Indicators. • Support local site management to optimize staffing requirements. Manage SLA through Phone/Email routing and monitoring… quantitative workforce planning and a demonstrated ability to think broadly and strategically about planning and workflow initiatives. He…
  • 3.4
    Penn Foster – Scranton, PA
    EASY APPLY
    21 days ago 21d
    experience with Workforce Investment Boards, Job Corps and or Youthbuild is a plus Demonstrated leadership and management skills with… The Client Development Manager (CDM) will drive the growth of Penn Foster partnerships within the Workforce & Government Solutions…
  • 3.8
    Kaiser Permanente – Atlanta, GA
    22 days ago 22d
    Consults with Area Operations Director, Operations Manager, Nurse Manager or other resources during crisis intervention. Creates… office tours within the services area. Assist in resource management of office supplies, inventory of IT devices (Audio/Visual…
  • 3.5
    Charles Schwab – Westlake, TX
    10 days ago 10d
    -based routing environment Previous contact center workforce management experience – with an understanding of call routing concepts… affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities…
  • 3.5
    Amazon – Tempe, AZ
    Est. Salary $40k-$61k
    13 days ago 13d
    Seller Support Workforce Management Team. The ideal candidate will possess experience in typical workforce management disciplines… their customers. We are looking for an exceptional Workforce Management (WFM) Real Time Adherence (RTA) Analyst, who is passionate…
  • 3.0
    eviCore healthcare – Colorado Springs, CO
    3 days ago 3d
    Overview: Will oversee the WFM support and management of the Non-Clinical Operations needs to ensure a balanced approach… training and education time for agents. Will interface with management across locations to ensure WFM support is balanced and consistent…
  • 3.9
    Year Up – Boston, MA
    EASY APPLY
    27 days ago 27d
    to open positions. Workforce analysis Analysis and modeling to understand and anticipate workforce needs in the future,… Organization Development, we are looking for a Director of Workforce Development -National to join our national Organization Development…
  • 3.1
    Premera Blue Cross – Mountlake Terrace, WA
    Est. Salary $88k-$130k
    2 days ago 2d
    As a Workforce Analytics and Planning Manager, you will provide leadership and overall accountability for all workforce management… • Four (4) years’ workforce management experience in a call center environment • Three (3) years' management experience What…
  • 2.5
    iQor – Miramar, FL
    Today 10hr
    seeking a Workforce Manager for our Miramar, FL Center of Excellence. The primary purpose of the Work Force Manager is to… consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning…
  • 3.8
    A Place for Mom – Austin, TX
    6 days ago 6d
    The Workforce Management Real-Time Analyst is a contributing member of the Resource Planning team within the Operations Support… environment Well versed in contact center specific Workforce Management concepts and tools Basic knowledge of PCs and related…
  • 3.6
    JPMorgan Chase & Co. – Wilmington, DE
    Est. Salary $48k-$90k
    1 days ago 14hr
    closure. * Ability to plan and manage project deliverables * Good personal management skills and ability to effectively… strive to deliver client and stakeholder value through risk management, innovation, valuing standardization and enabling our employees…
  • Focus Services, LLC – Roy, UT
    Today 7hr
    floor directors when necessary Back up roles with the VID Management, ROMs, Audit, and Adjustment Teams Interacts with clients… and style Knowledge of organizational strategy and priority management Skill to use a computer at high efficiency. Experience using…
  • 4.2
    Stripe – Seattle, WA
    8 days ago 8d
    grows dramatically, we are looking for an experienced Workforce Manager who brings both strategic and operational abilities to… toward strategic impact and process improvement. The Workforce Manager will be responsible for the forecasting, scheduling and…
  • 2.5
    Caresync – Tampa, FL
    Est. Salary $32k-$48k
    Today 48min
    perfect fit. We are seeking a: Workforce Management Analyst The Workforce Management Analyst is responsible for monitoring… monitor and manage resources, contact routing and system availability * Provide analytical feedback to Workforce Manager on current…
  • 3.1
    Global Payments, Inc. – Newark, CA
    1 days ago 17hr
    high-demand production environment • Prior Call Center Workforce Management / Analyst experience • Cisco operating system knowledge a plus… forecasting and planning experience preferred, with strong talent management and/or operations background, preferably in a high-demand…
  • 2.9
    AmeriHealth Caritas – Philadelphia, PA
    Today 11hr
    need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral… recommendations accordingly Works very closely with WFM Workforce Analysts to align weekly-level long-term Capacity Planning…
  • 2.9
    AAA Auto Club – Tampa, FL
    Est. Salary $36k-$53k
    1 days ago 14hr
    improvements. Maintains the data base systems for the Workforce Management and Automated Call distributor (ACD) Systems. Maintains… Skills: * Manage multiple assignments/projects at the same time * Interface with, and provide support to management * Work…
  • 3.4
    Huxley Associates – Henderson, NV
    1 days ago 21hr
    Relationship Manager Schedules and reports. Relationship Manager Administration in Aspect E Workforce Management including but… We are looking for a Workforce Management Analyst that will ensure the Call Center operates in the most efficient manner possible…
  • 3.0
    eviCore healthcare – United States
    Est. Salary $48k-$72k
    13 days ago 13d
    Overview: The Analyst, Workforce Management Reporting creates, manages and distributes reports based on business needs… Contact Center Operations, Client Services, Telecom, and Workforce Management. Responsibilities: Strong presentation…
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