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Workforce Manager Jobs

370 Jobs

  • 2.7
    Sitel – Las Vegas, NV
    8 days ago 8d
    Workforce Management Summary of Primary Job Responsibilities: The WorkforceManager is responsible for the overall health… /Sitel expectations Monitor day to day aspects related to Workforce to ensure contractual terms are being followed Analyze Volume…
  • 3.6
    Pampered Chef – Addison, IL
    8 days ago 8d
    About the WorkforceManager role: We are looking for a passionate, data-driven and curious individual that will lead a transition… curiosity and passion. Management of this team includes the Workforce Management group and Back Office team with close collaboration…
  • 3.1
    Cross Country Home Services – Sunrise, FL
    NEW
    years’ experience in Contact Center Workforce Management administrative positions required (manager, supervisor level) Demonstrated… statistical and optimization background to enable tactical workforce planning and proactive responses to service level challenges…
  • 3.2
    Convergent – Atlanta, GA
    21 days ago 21d
    Minimum of 2 years’ experience utilizing Workforce Management products and working in a Workforce Analyst role Associate’s degree or… and real time management of call center operations. Analyze workforce metrics, trends/patterns and resource allocation to meet organizational…
  • 3.7
    Bay Area Council – San Francisco, CA
    EASY APPLY
    $45k-$66k  (Glassdoor Est.)
    NEW
    and “POLICY AND WORKFORCE PROGRAM MANAGER” in the file name (i.e., Smith_ POLICY AND WORKFORCE PROGRAM MANAGER) to lbidrossian@… healthcare. POSITION SUMMARY The Policy and Workforce Program Manager is a member of the public policy team, responsible…
  • 4.1
    Advance Financial – Nashville, TN
    15 days ago 15d
    WorkforceManager Are you someone that is data-driven? Evaluate performance based on analytics and data? If so, this is the… headphones and a fantastic attitude! What Youll Do as a WorkforceManager: Develop and maintain forecasts for key business metrics…
  • 3.8
    Accenture – Boston, MA
    We're Hiring
    Minimum 2 years Management experience Minimum 2 years in Workforce Software Minimum 4 years experience in implementing or… Professional Skill Requirements Proven ability to build, manage and foster a team-oriented environment Proven ability to…
  • 3.2
    Ulta Beauty – Bolingbrook, IL
    16 days ago 16d
    budget while meeting service level objectives Create and manage a workforce model with short and long-term capacity plans with redundancies… monthly, daily and intra-day basis from the creation of a sound workforce plan to real-time-adherence management. This role will aid…
  • 4.1
    VanderHouwen – Beaverton, OR
    We're Hiring
    Party Agencies*** Technical WorkforceManager Our client is seeking a Technical WorkforceManager to join their team in Beaverton… direct Workforce Management experience or similar experience doing general work listed under Duties as a Team Lead or Manager in a…
  • 3.4
    National Association of Manufacturers – Washington, DC
    $69k-$100k  (Glassdoor Est.)
    15 days ago 15d
    Manager, Workforce Programs The National Association of Manufacturers (NAM) is seeking a Manager, Workforce Programs who wants… Works with the Vice President, Strategic Initiatives, to manageworkforce programs that engage companies, educational institutions…
  • 3.8
    Accenture – Dallas, TX
    We're Hiring
    processes: Talent Strategy, Strategic Workforce Planning, Job Design, Liquid Workforce, Talent Sourcing Strategy, Capability/Talent… relevant experience related to successful delivery of Future Workforce solutions · Minimum of 4 years of experience in 3 or more…
  • 3.0
    LiveOps Inc. – Scottsdale, AZ
    $32k-$48k  (Glassdoor Est.)
    HOT
    hiring for several spots in Workforce Management at all levels of prior experience. Our Workforce Management Team is the heart… About LiveOps: Liveops delivers an on-demand skilled workforce of onshore virtual agents for customer service and sales.…
  • 3.0
    One Jeanswear Group – South Hill, VA
    8 days ago 8d
  • 3.3
    Teradata – San Diego, CA
    $143k-$296k  (Glassdoor Est.)
    NEW
    The Director/Senior Manager, Workforce & HR technology, reporting to the Senior Director of Information Technology Services (… Minimum 10+ years of Workforce/HR technology leadership experience (including 5+ years at the Director/Senior Manager level) in a complex…
  • 2.9
    Homebridge – San Francisco, CA
    $59k-$100k  (Glassdoor Est.)
    8 days ago 8d
    Senior Manager of Workforce Development and Training Position Summary The Senior Manager of Workforce Development… skill development and retention. The senior manager is passionate about workforce development and has a demonstrated track record…
  • 3.2
    Publishing Concepts – Dallas, TX
    EASY APPLY
    $33k-$50k  (Glassdoor Est.)
    21 days ago 21d
    Real-time Workforce Analyst With roots dating back nearly a century, PCI (Publishing Concepts) is in the Big Data space, publishing… organizational skills are required. The ability to plan and manage ones own time, while working on multiple tasks and projects…
  • 2.8
    Invitation Homes – Scottsdale, AZ
    $38k-$57k  (Glassdoor Est.)
    17 days ago 17d
    Job Summary: The Workforce Analyst is a highly focused position critical to the call center success. This position is responsible… back office workload and third-party call center routing. The Workforce Analyst will be responsible for developing accurate long-range…
  • 3.8
    TELUS International, Inc. – Las Vegas, NV
    16 days ago 16d
    will be designated as the US workforce lead Manage multiple WFM teams in various locations Manage across multiple accounts in… Description Position Overview: This position oversees the workforce management function and staff across multiple sites and lines…
  • 3.7
    J.P. Morgan – San Antonio, TX
    11 days ago 11d
    As a Workforce Analyst II within Operations Infrastructure Workforce Management Team, you will lead processes and projects that… Determine workforce management strategies that will support operational strategies and then ensure that these workforce strategies…
  • 3.0
    Tek Experts – Colorado Springs, CO
    $35k-$52k  (Glassdoor Est.)
    HOT
    Workforce Analyst United States Do you want to play a key role in improving the performance of our US business and be a… Assist with shift changes in the system. Define and implement Workforce Management policies and procedures Other Duties as assigned…
  • 3.4
    TriNet Group – Bradenton, FL
    23 days ago 23d
    SUMMARY/OVERVIEW The Workforce Management Manager is responsible for overseeing the performance Workforce Management programs &… consistent business and operational goals are met Administer Workforce Management applications to include Work with site leaders…
  • 3.1
    Endurance International Group – Tempe, AZ
    $41k-$63k  (Glassdoor Est.)
    We're Hiring
  • 2.0
    Advance Sourcing Concepts, LLC – Pittsburgh, PA
    NEW
    a better health care experience to customers. As a WorkforceManager, you would be an integral part of a team that is working… operations Support scheduling initiatives and work with Workforce Planning and Management to appropriately schedule CSRs…
  • 3.7
    Prometric – White Marsh, MD
    EASY APPLY
    28 days ago 28d
    College education or equivalent 5+ years of workforce management responsibility in a contact center with multi-channel…
  • 3.8
    Pure Storage – Lehi, UT
    24 days ago 24d
    our business, check out the corporate fact sheet here. Workforce Team At Pure Puritans come from various backgrounds and… and call routing re-alignments. Builds and maintains Monet Workforce Management System. Identifies real time call volume interruptions…
  • 3.1
    Endurance International Group – Tempe, AZ
    $51k-$76k  (Glassdoor Est.)
    16 days ago 16d
    The position will be the subject matter expert on all core workforce functions including budgeting, capacity planning, forecasting… less tenured analysts Point of contact for senior leadership manage relationships across teams All job duties to be performed…
  • 3.6
    Chase – San Antonio, TX
    11 days ago 11d
    As a Workforce Analyst II within Operations Infrastructure Workforce Management Team, you will lead processes and projects that… Determine workforce management strategies that will support operational strategies and then ensure that these workforce strategies…
  • Kapsch Traffic Com – Louisville, KY
    21 days ago 21d
    visiting our website https://www.kapsch.net/us/ktc The WorkforceManager is responsible for the daily efforts to provide a great… labor needs. Duties: Ensure program is modeled and managed to predict and recommend adequate resource levels that maximize…
  • Colibri – Warren, PA
    6 days ago 6d
    great fit for our Colibri team! We are hiring a WorkforceManager, based in our Warren, PA office. This person will be responsible… Changing work schedules to optimize performance as required -Manage time off requests -Generation of reports from multiple systems…
  • 3.2
    Kapsch – Louisville, KY
    NEW
    The WorkforceManager is responsible for the daily efforts to provide a great customer and employee experience by effectively… and labor needs. Duties: Ensure program is modeled and managed to predict and recommend adequate resource levels that maximize…
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