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Workforce Manager Jobs

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  • 3.0
    eviCore healthcare – Colorado Springs, CO
    24 days ago 24d
    improvement through WFM process changes and enhancements * Manage the day to day workload of their direct report team of schedulers…
  • 2.7
    Delaware Life – Indianapolis, IN
    23 days ago 23d
    Summary The Workforce Management Manager is responsible for the implementation and management of the Workforce Management (WFM… process, including but not limited to; the identification of workforce cycling, forecasting, staff planning, schedule rotation development…
  • 3.5
    Amazon – Cambridge, MA
    1 days ago 14hr
    visibly, the recently launched Amazon Echo product. ManagerWorkforce Management is a newly created role where we are looking… for this role. The successful candidate will: · Lead a workforce planning team · Create best capacity plan for business by…
  • 3.8
    Stripe – Seattle, WA
    1 days ago 23hr
    grows dramatically, we are looking for an experienced Workforce Manager who brings both strategic and operational abilities to… toward strategic impact and process improvement. The Workforce Manager will be responsible for the forecasting, scheduling and…
  • 3.5
    Amazon – Seattle, WA
    Est. Salary $55k-$89k
    10 days ago 10d
    Wide Workforce and Comman Center Manager the successful candidate will be responsible for the following functions: Manage a team… patterns, staffing capacity, staffing, staff productivity, workforce management systems, workflow, etc. Will be required to define…
  • 2.9
    Creative Associates International – Washington, DC
    Est. Salary $50k-$80k
    13 days ago 13d
    Technical Manager, Workforce and Youth Programs City Washington Description Technical Manager, Workforce and Youth Programs… partners alike. Position Summary: The Technical ManagerWorkforce and Youth Programs is a Headquarters position with both…
  • 3.0
    AXA Assistance – Chicago, IL
    8 days ago 8d
    center. Interface and collaborate closely with operations managers and IT/telephony as well as finance, quality and process improvement… Summary of Role and Responsibilities -Assist Operations managers in developing forecasts, monthly schedules, and intra-day schedules…
  • 3.0
    AXA Equitable – United States
    14 days ago 14d
    Workforce Manager Workforce Manager Illinois Job ID : 41029 Job ID : 41029… the globe. Services now include emergency medical assistance, managed care, concierge and travel services. Regardless of how our…
  • 3.6
    The ExecuSearch Group – Bridgewater, NJ
    10 days ago 10d
    Entry-Level Staffing Manager - Workforce Solutions Location: Bridgewater, NJ Position Code: BWR-REC-042… Group is currently seeking an entry-level Staffing Manager to join the Workforce Solutions division of our Bridgewater, NJ office…
  • 3.8
    Campbell Soup Company – Camden, NJ
    9 days ago 9d
    difference. General Summary: Campbell Soup Company’s Workforce Diversity & Inclusion (WD&I) strategy is centered on talent… Campbell. The position reports to the Global Director, of Workforce Diversity and Inclusion and will collaborate across the organization…
  • 3.5
    ADP – Norfolk, VA
    4 days ago 4d
    ADP is hiring a Workforce Manager (Forecasting/Scheduling). The Workforce Forecasting/Scheduling Manager is responsible for ensuring… Responsibility. RESPONSIBILITIES: Manage the Workforce management Forecasting/Scheduling staff in various workforce management activities…
  • 3.5
    Amazon – Jacksonville, FL
    Est. Salary $55k-$86k
    11 days ago 11d
    American Fulfillment Operations team is looking for a Staffing Manager who wants to take a lead in helping to grow Earth’s most customer… that delivers the iconic smile box. We expect our Staffing Managers to be passionate customer and candidate advocates, with proven…
  • 3.3
    ZAGG – Kalamazoo, MI
    EASY APPLY
    9 days ago 9d
    Workforce Manager At ZAGG, our Customer Care center has a strong commitment to providing the best quality customer care to embody… years of experience in workforce management, preferably in a call center with at least 50 employees Workforce management software…
  • 4.2
    Uber – San Jose, CA
    17 days ago 17d
    in regards to team and headcount planning Manage and develop a team of workforce analysts ( Provide leadership, clear direction… shrinkage, inflows, etc. Drive continuous improvements to the Workforce Management processes in order to more accurately predict staffing…
  • Berkshire Hathaway Specialty Insurance – Asheville, NC
    25 days ago 25d
    Berkshire Hathaway Travel Protection is seeking an experienced Workforce Manager at its newest location in Asheville, North Carolina. The… schedulers. • Serve as expert and main point of contact for workforce management software (NICE WFM - IEX). • Develop and evaluate…
  • 4.1
    Rentokil Initial – Wyomissing, PA
    14 days ago 14d
    Workforce Manager The Workforce Manager maintains call center performance by determining business requirements… resources, and monitoring and improving performance. The Workforce Manager prepares and produces work volume and staffing forecast…
  • Dr. Schulze's American Botanical Pharmacy – Marina del Rey, CA
    14 days ago 14d
    Dr. Schulzes American Botanical Pharmacy is seeking a workforce manager to join our call center team. The primary function of…
  • 3.4
    AXA – United States
    15 days ago 15d
    the globe. Services now include emergency medical assistance, managed care, concierge and travel services. Regardless of how our… center. Interface and collaborate closely with operations managers and IT/telephony as well as finance, quality and process improvement…
  • 4.0
    Cynet Systems – Atlanta, GA
    24 days ago 24d
    We are looking for Workforce Manager for our client in Atlanta, GA Job Title: Workforce Manager Job Location: Atlanta, GA Job… Description: The Workforce Manager is responsible for managing the activities and operations of the Workforce Analysis Team as…
  • 3.2
    HealthPlanOne LLC – United States
    20 days ago 20d
    achieve their own personal and professional goals as our Workforce Manager. This position will support national programs from our… service level issues Manage all scheduling- related communications to the site Ensure workforce scorecard including adherence…
  • 2.8
    1-800-Flowers.com – Medford, OR
    2 days ago 2d
    The Workforce Manager is responsible for managing the contact forecasts and workforce team to accurately plan, report on, and… multiple sites, multiple solutions and multiple channels. The Workforce Manager ensures the validity of data through reporting and recommends…
  • 3.2
    Global Payments, Inc. – Lindon, UT
    22 days ago 22d
    in a high-demand production environment • Prior Call Center Workforce Management / Analyst experience • Cisco operating system knowledge…
  • 3.3
    American Tire – Huntersville, NC
    20 days ago 20d
    Position Description: The primary responsibility of the Workforce Manager is for building and scheduling, and reporting capabilities… data necessary to provide forecasting and scheduling. The Workforce Manager also provides analysis of historical data and future planning…
  • 3.3
    Nissan North America, Inc. – Irving, TX
    1 days ago 23hr
    economics, math or business/finance. MBA (preferred)Certified Workforce Planning Professional or equivalent (preferred)Six Sigma/Lean… all lines of business prior to executive presentation * Manages the monitoring and scoring of customer interactions by contact…
  • 3.5
    Amazon – Seattle, WA
    1 days ago 14hr
    interdependent processes and systems to manage a complex, multi-skill, and flexible workforce across multiple locations nationally… mix of workforce types, including full-time, part-time, and flexible and dynamic resources Build and effectively manage workforce…
  • 3.3
    Nissan North America, Inc. – Irving, TX
    1 days ago 23hr
    execution. Accountable for leadership and ownership of Workforce Management (WFM). Team has direct ownership over WFM Planning… Provides leadership, guidance and strategic direction to the WFO Manager, whose overall responsibilities include the following: *…
  • 3.0
    Rentokil – Wyomissing, PA
    14 days ago 14d
    Workforce Manager The Workforce Manager maintains call center performance by determining business requirements, developing… resources, and monitoring and improving performance. The Workforce Manager prepares and produces work volume and staffing forecast…
  • Illinois City, IL
    14 days ago 14d
    the globe. Services now include emergency medical assistance, managed care, concierge and travel services. Regardless of how our… center. Interface and collaborate closely with operations managers and IT/telephony as well as finance, quality and process improvement…
  • 2.6
    Direct General Insurance – Baton Rouge, LA
    1 days ago 21hr
    Job Title: Workforce Planning Manager Requisition Number: R95403 FT/PT: Full-time Address: 15151… forecast contact arrival patterns. Manage large amounts of data to identify workforce shortages, conduct root cause analysis…
  • 3.5
    OneAmerica – Indianapolis, IN
    15 days ago 15d
    data, and recommendations. * Provide capacity modeling for workforce optimization and understand call routing concepts including… and streamline business processes. Experience with automated workforce management/scheduling and forecasting tools, call recording…
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