Job Type
Date Posted
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Distance

Worldwide Escalation Engineer Jobs

648 Jobs

  • 4.3
    HomeNet – Exton, PA
    $83k-$122k(Glassdoor est.)
    4 days ago 4d
    service. As the Lead Software Engineer (DevOps), you will be responsible for providing escalation, technical and developer support… dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com…
  • 3.2
    Open Systems International – Medina, MN
    EASY APPLY
    $41k-$64k(Glassdoor est.)
    5 days ago 5d
    incidents with their OSI system. Troubleshoot, resolve or escalate, and document customer incidents in a timely, efficient and… degree from an accredited institution in Electrical Engineering, Systems Engineering or related field. 0-5 years’ experience. Strong…
  • 3.2
    Alert Logic – United States
    $40k-$69k(Glassdoor est.)
    HOT
    log correlation tools for potential threats Initiate escalation procedure to counteract potential threats/vulnerabilities… system and application protection for over 3,800 organizations worldwide. Our People & Culture We work in an exciting space…
  • 4.6
    Zodiac Pool Systems LLC – Vista, CA
    $44k-$76k(Glassdoor est.)
    HOT
    products, Zodiac is the provider of choice for millions of people worldwide and is an industry leader in pool automation and web-enabling… quickly resolve any customer issues. Where problems may be escalated, the Software Specialist must effectively document and report…
  • 3.7
    Dell – Hopkinton, MA
    $66k-$93k(Glassdoor est.)
    NEW
    service organizations in order to provide engineering level support for the worldwide install base. Produce conclusive root cause… product line and legacy midrange storage offerings. Provide escalation support for EMC Global Services Technical Support team. Interface…
  • 3.8
    EMC – Hopkinton, MA
    $74k-$101k(Glassdoor est.)
    NEW
    service organizations in order to provide engineering level support for the worldwide install base. Produce conclusive root cause… product line and legacy midrange storage offerings. Provide escalation support for EMC Global Services Technical Support team. Interface…
  • 4.2
    Leapfrog Services – Atlanta, GA
    $46k-$66k(Glassdoor est.)
    5 days ago 5d
    support desk and network operations center as a tier 3 point of escalation for enterprise systems such as MS Exchange, Server Platforms… provides managed IT services for businesses and nonprofits worldwide. Founded in 1998 with the philosophy that IT should enhance…
  • 3.0
    SeaChange International Inc – Acton, MA
    NEW
    pace for quality and value worldwide. Job Description Overview: The Remote Monitoring Engineer is responsible for providing… Remote Monitoring Engineer > Senior Remote Monitoring Engineer > Principal Remote Monitoring Engineer > Supervisor, Remote…
  • 3.2
    UniCarriers Americas Corporation – Marengo, IL
    EASY APPLY
    $35k-$46k(Glassdoor est.)
    NEW
    largest impact on collection performance metrics Prepare escalation reports for management outlining timelines and action plans… handling industry. UniCarriers employs over 4,400 employees worldwide. UCA offers its employees and their families a comprehensive…
  • 3.0
    SeaChange International Inc – Acton, MA
    NEW
    pace for quality and value worldwide. Job Description Overview: The Remote Monitoring Engineer is responsible for providing… Remote Monitoring Engineer > Senior Remote Monitoring Engineer > Principal Remote Monitoring Engineer > Supervisor, Remote…
  • 3.6
    iboss Network Security – Orlando, FL
    $55k-$91k(Glassdoor est.)
    6 days ago 6d
    Support Escalation Manager oversees an elite technical support team which consists of a Lead Technical Support Engineer and several… several Technical Support Engineers. The escalation team, much like a SWAT team, is engaged only for critical cases where customer…
  • 3.9
    Xilinx – Longmont, CO
    $105k-$138k(Glassdoor est.)
    NEW
    improve the quality of the everyday lives of billions of people worldwide. For over 30 years, Xilinx has been behind some of the greatest… Provide input to product development teams Handle customer escalations and tactical software patch requests Summarize and provide…
  • 3.4
    Oracle – Durham, NC
    4 days ago 4d
    Oracle’s Bronto Software division, the AVP, Worldwide Channels will lead the worldwide partner team in the strategy, engagement and… characteristic protected by law. This role manages the worldwide Bronto channel management team and is responsible for driving…
  • 3.1
    Lionbridge – United States
    NEW
    products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global… improvements in all testing areas including testing tools. Escalate project related problems in a timely manner. Minimum Requirements…
  • 3.1
    Lionbridge – Bellevue, WA
    NEW
    products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global… new business and drives revenue for Lionbridge Game Services worldwide. Lionbridge Game Services is seeking a Senior Director…
  • 2.8
    Pentair – Moorpark, CA
    1 days ago 12hr
    issues and risks, documents all risks in the risk database, and escalates to sponsor’s and Functional Management early to facilitate… $4.9 billion, Pentair employs approximately 19,000 people worldwide. Business Unit Overview A global water leader focused…
  • 3.6
    Ericsson-Worldwide – Duluth, MN
    1 days ago 1d
    all issues in a timely manner and close with the customer. Escalate where required to resolve issues. Involve management where… all issues in a timely manner and close with the customer. Escalate where required to resolve problems. Involve management where…
  • 3.7
    Bechtel – Glendale, AZ
    1 days ago 1d
    call center level support to Bechtel offices and employees worldwide. Job Duties: Provides first-level troubleshooting… tasks are completed within specified metric requirements. Escalates unresolved issues to the successive level of support.…
  • 3.8
    Amazon – Seattle, WA
    $67k-$98k(Glassdoor est.)
    5 days ago 5d
    group provides escalations support worldwide with focus on continuous improvement. We have high standards for our infrastructure… support and engineer the next generation of compute and storage platforms. Amazon’s Data Center Support Engineering (DCSE) group…
  • 3.4
    EBSCO Industries – Ipswich, MA
    $63k-$97k(Glassdoor est.)
    Today 11hr
    feature status to Product Managers and business owners, and escalate issues that need business decisions or direction. •Provide… Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology…
  • 3.8
    Amazon – Minneapolis, MN
    $101k-$137k(Glassdoor est.)
    4 days ago 4d
    audits Participate in an on call rotation and security escalations Participate in projects that allow builders to create invented… innovative ideas to address the massive global scale of Amazon’s worldwide retail and cloud infrastructure. We are building next-generation…
  • 4.3
    VMware, Inc. – Mountain View, CA
    $101k-$149k(Glassdoor est.)
    1 days ago 15hr
    root cause of customer issues. Sometimes this may involve escalating the issue internally and keeping stakeholders informed about… expected to communicate via email and phone with VeloCloud's worldwide customer base and provide timely and accurate information.…
  • Advance Energy – Fort Collins, CO
    7 days ago 7d
    Provides functional leadership to the Worldwide Field Applications Engineers (FAE) located in each of the geographic locations… consultation during the post sales cycle as well as during customer escalations, as appropriate. Responsible for increasing the breadth…
  • 4.0
    Microsoft – Redmond, WA
    $94k-$125k(Glassdoor est.)
    1 days ago 13hr
    This position includes a regular rotation for after-hours escalations. Key responsibilities: Monitor & respond to security… delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy individual…
  • 3.8
    Transunion – Chicago, IL
    $110k-$143k(Glassdoor est.)
    NEW
    resolve problems and remove impediments/barriers for the team; escalate to the RTE as needed Ensure that release deliverables are… ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed…
  • 4.3
    Intuit – San Diego, CA
    $101k-$145k(Glassdoor est.)
    1 days ago 14hr
    join the CTG DevOps Engineering Team as a Staff Site Reliability Engineer. Site Reliability engineers use their knowledge… architecture and implement monitoring agents, dashboards, escalations and alerts Oversee change management & configuration management…
  • 4.8
    23andMe, Inc. – Mountain View, CA
    $149k-$189k(Glassdoor est.)
    6 days ago 6d
    security signals from logs with filter/correlation tools, escalate misconfiguration and intrusion detection signals, automate… Brands That Matter Now, 2017. 23andMe has millions of customers worldwide, with ~85 percent of customers consented to participate in…
  • 3.9
    NeoTract – Pleasanton, CA
    5 days ago 5d
    other event reporting for International bodies worldwide) while ensuring escalation of all potentially reportable complaints to appropriate… close the complaint. Escalate complaints when new failure modes are encountered and work with OEM, Engineering, Field Personnel,…
  • 2.7
    Citco – Jersey City, NJ
    $59k-$115k(Glassdoor est.)
    4 days ago 4d
    risk analytics including exposures and VAR and performance; Escalate issues as necessary; Research markets using Bloomberg, Reuters… investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative…
  • 4.2
    Zscaler – San Jose, CA
    $134k-$201k(Glassdoor est.)
    1 days ago 12hr
    Develop, augment and maintain Ops documentation Resolve NOC escalations and help prevent reiteration of incidents creating NOC processes… Fortune 500. Zscaler ensures that more than 15 million users worldwide are protected against cyber attacks and data breaches while…
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