Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Abilene Office | Glassdoor

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Abilene, TX

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Abilene, TX Reviews

  • "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claim Technician in Abilene, TX
    Current Employee - Senior Claim Technician in Abilene, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 3 years)

    Pros

    All the overtime you want, holidays along with 3 free diversity days you choose off and acruing pto. Lots of opportunities to advance your career. Flexible schedules, opportunity to work from home.

    Cons

    Quality on claims. Updates to guidelines difficult.

    Advice to Management

    Be kind to employees, very informative and helpful.

See All Reviews

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Abilene, TX Photos

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Abilene, TX employees haven't posted any photos yet.

Get this page going by posting a photo. It only takes a second, and your photos are anonymous.

Share a Photo

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Abilene, TX Jobs

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Abilene, TX Salaries

Salaries in $ (USD)
Average
Min
Max
$15 per year
$15
$16
$15 per year
$15
$16
$16 per year
$15
$18
$16 per year
$15
$18
$31,250 per year
$31k
$31k
$31,250 per year
$31k
$31k

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Abilene, TX Interviews

Experience

Experience
0%
100%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Advocate Interview

    Anonymous Employee in Abilene, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC (Abilene, TX) in October 2014.

    Interview

    The interview was a lot of role playing and general customer service questions. There were a few potential employees in a main room. We completed a few documents and questionnaires while supervisors came in one by one and grabbed one person at a time. We each waited our turn in the main room. Once you were taken by a supervisor into another room, that's when the interview process began. Typical back and forth banter with a lot of questions and note taking by management. Nothing was out of the ordinary as far as what to expect. This is an inbound call center and a CSA'S role is to handle customer inquires, payments, etc.

    Interview Questions

    • How would you explain to a customer that their dependent did not qualify for a benefit under their health insurance plan?   1 Answer
See All Interviews