Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Joliet Office | Glassdoor

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Joliet, IL

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Joliet, IL Reviews

  • Helpful (6)

    "Good if Your Options are Limited"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry in Joliet, IL
    Current Employee - Data Entry in Joliet, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 5 years)

    Pros

    Acceptable PTO, health, dental, vision, 401k. Work is usually relatively easy at an entry level position and most supervisors aren't breathing down your neck (at least not where I am).

    Regular updates on your performance so you know where you stand. Accessible information regarding your benefits. Training is adequate.

    Cons

    You'll never shake that knot in the pit of your stomach when you think about layoffs, outsourcing, automation, and forced early retirement.

    In recent years, since a new CEO took over, the company switched from noble efforts in making sure their customers were taken care of to deeply lowering customer care via outsourcing.

    All of your technical issues will be handled by outsourced people who are an extreme hassle to deal with.

    It can be extremely hard to move up in the company even with above average performance.

    Advice to Management

    Quit outsourcing all of your work. It's having an extremely significant impact on the customers.

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Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Joliet, IL Photos

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Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Joliet, IL Jobs

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Joliet, IL Salaries

Salaries in $ (USD)
Average
Min
Max
1 employee salary or estimate
About $14 - $17
$14
$17
About $14 - $17
$14
$17

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Joliet, IL Interviews

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