- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Employees rate Raleigh 13% higher than the overall average
CARQUEST Raleigh, NC isn't hiring right now. Check out all CARQUEST jobs
I worked at CARQUEST full-time (More than 3 years)
The Director of Accounting (Cindy) was amazing. She was always there when questions needed answered and she always had a smile on her face. The teams and other employees I worked with directly were friendly and very knowledgeable. Everyone got along in our building. The work I did was challenging and I was never bored.
The merger with Advanced caused most of us to get laid off. The pay could have been better for the amount of hours worked. Typical work week was 40 hours, but during period-end close the hours were greater, sometimes staying until 8pm or later. This type of schedule is usual for accountants, but the pay didn't match the extra hours and deadlines.
Advice to Management
To Advanced: Treat your employees better. They may just be a number to you, but loyalty can go a long way and can save you money in the long run in training costs alone.
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I applied through an employee referral. The process took 1 day. I interviewed at CARQUEST (Raleigh, NC) in December 2009.
A HR representative contacted me to provide a reference for a new hire and suggested I apply for an open position. I met with the DBA Manager and the Director of IT. They gave me a skills test and discussed the work environment at CarQuest. The dress is business casual. IT works in a cube farm with no windows or privacy.
The leadership seemed to keep workers at an arms length, at least during the interview they were friendly but very guarded and closed. They had a cynical attitude towards the technology they implemented and expected new hires to support. They made poor implementation choices in the past and are scrambling to repair the damage without the expertise to do so.
Reasons for Declining
New hires must COBRA their old benefits for the first 90 days. You can join the 401K until after a year, and then only starting in January and July. New hires typically only get two weeks of PTO the first year. Inter-office politics and a lack of procedures and policies have caused much of the turnover and challenges. They are trying to improve things.
They made me a lateral offer, but they did increase the PTO to three weeks (although I currently get five weeks in my current position). They did offer to reimburse costs of COBRA.
Former IT employees regard CarQuest as a sweat shop and an unpleasant place to work. There is a lack of peer review and the leadership is never questioned or challenged because all challengers are terminated or treated very poorly until they leave. IT leadership does not support their own employees when an interoffice problem arises, but rather blame them to curry favor from other groups.