- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
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I have been working at CommerceHub full-time (Less than a year)
Since I am working in the Seattle office (Engineering) having very little interaction with Albany, I am gonna talk about Commercehub West.
- Full of smart and friendly people who are very helpful.
- Culture in Seattle is very informal, you can walk up to anybody's desk for help.
- Very few meetings and email conversations. No blocking calendars to converse.
- Competitive salaries, great 401K match, ESPP and above average benefits.
- Opportunities to work on some very interesting technologies.
- Not a lot of bureaucracies in the Seattle office (At least in the Engineering dept).
- Turnaround time for HR is pretty high.
- Since most executive/administrative decisions are taken from Albany office, there's an unnecessary delay for small things sometimes.
- Since Commercehub West (Formerly known as Mercent) was acquired by Commercehub East, we feel a little left out in terms of facilities/celebrations but being away has preserved the start-up culture (Points 2,3,6 from Pros).
- The communication from the leadership is not always clear and sometimes employees get scared for no apparent reason.
- Company is going through some changes (like going public, refactoring performance review system) so it's a little inconvenience is expected for short duration.
Advice to Management
- Know your audience.
- Give employees direct access to lawyers for pressing issues.
- Take some time before the company-meetings to think whether you are talking to a small group of people or the WHOLE company.
- A lot of times engineers DO NOT care about what's going on in sales/marketing, going on and on about them in company-meetings is a waste of time.
- A common employee should not feel responsible/threatened if the company loses a client or two.
- Fundamentally Commercehub is a software development company (IMO), please stop treating it like a hockey-team and appreciate engineering more.
- Try not to discriminate/differentiate between East and West.
- Work-culture on West coast is very different from East. Forcing Albany codes/protocols/traditions to Seattle is not appreciated.
I applied through an employee referral. I interviewed at CommerceHub (Seattle, WA) in March 2016.
The process started with an off site task, which require 2-3 hours work. It is pretty much easy, but you needs to be familiar with java design patterns. Afterwards, there was a phone interview. The interviewer do not ask any data structure and algorithm questions but database design. I did not perform well, so got rejected to move forward.