- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Fidelity TalentSource (Less than a year)
Pay semi well, clean working environment, security at work that helps you feel safe coming to work. It’s nice that we get weekends off
Getting converted to full Fidelity agents is difficult and does not give us an expected date on when we would be converted over. Training is difficult as well because they expect us to learn everything through online courses. Some people just don’t learn that way.
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I applied through a staffing agency. The process took 3 weeks. I interviewed at Fidelity TalentSource (Albuquerque, NM) in March 2019.
First, I was contacted out of the blue by Veritude and it was a cold call interview with no preinterview question like "would you like to work for a staffing agency at Fidelity?"
Veritude must have come across my resume through one of the job sites I belong to; but it was for a job at Fidelity, a company I would like to work for.
The interviewer asked some pretty preliminary questions just to confirm that everything on my resume was correct. After the Veritude representative described the roles and responsibilities of a CSR position at Fidelity, answering calls about personal pensions, was I interested.