- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Employees rate Mill Valley 3.7% lower than the overall average
I have been working at Glassdoor full-time (More than a year)
- renewed focus on the product
- company is looking at growth and expanding to international markets
- culture is easy to work with and they hire good people
- very little documented process which makes it difficult to know what you are empowered to do and leads to some power struggles
- PM team is inexperienced and focuses on small projects and nobody is looking at larger changes
- Seems afraid to tackle changes to existing site because if might mess up some metrics.
Advice to Management
You need to break some stuff to make it better. There is a lot of tech and design debt in the site with a lot of small things that are broken. There is nobody paying attention to how everything works together and engagement is suffering because of it. Keep hiring good people but let them tackle fundamental product change rather than optimizing things that are broken.
I applied online. The process took 3 weeks. I interviewed at Glassdoor (Mill Valley, CA) in September 2016.
Overall, a frustrating experience. I went through 2 interviews & a Sales Pitch. The first 2 interviews were very straightforward i.e. tell us about yourself, what attracted you to Glassdoor, etc., while the Sales Pitch requires a lot of time & preparation, but comes across as a good taste of the job's duties.
My main frustration with this experience is how the interviewers handled it. I initially thought that each interviewer was very genuine & professional. However, following the Sales Pitch, no one ever reached back out to at least tell me I wouldn't be offered the job. The same people that had been so friendly & easy to talk to suddenly became impossible to reach. I sent a "Thank you" email & still have not heard back. It was like they would only talk to you if they think you could be of use to them. Once they realized I wasn't, I immediately wasn't even worth a quick email telling me the status of my application. This was especially frustrating because the people I had given the Sales Pitch to specifically told me someone would reach out to tell me the status of my application.
I also thought the structure of how the Sales Pitch was graded wasn't entirely fair. I was criticized because the questions I asked weren't "specific enough". This is something that could have EASILY been corrected if this had been outlined more clearly in the guideline. The prompt for the Sales Pitch stated to ask questions, but it didn't outline how important it was to make your questions very specific. I made a point of asking many questions during the Sales Pitch. This was also an ENTRY LEVEL position, where you can easily be taught this. To be critiqued on something so harshly when I could've easily prevented this if they just made this more clear was really unfair in my opinion.
I had a high level of respect for Glassdoor & really high hopes of contributing as a team member. Because of the way I was treated during the interview process, I've lost that respect.