- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Employees rate San Francisco 13.9% higher than the overall average
I have been working at Glassdoor full-time (More than a year)
I love being on the CS team at Glassdoor. We've been through a lot of changes in the last 12-14 months, but it finally feels like we're getting into a groove. Our fearless leader has worked hard to make CS a great place to work throughout the company. He sets clear goals and executes. End of story.
The partnership with Sales in particular has drastically improved in the past few months. It truly feels like we're on one team now and we feel more love and respect from our counterparts there.
Reporting for our KPIs is very behind. Leadership knows this and is working on it, but it still feels like the bar is set without giving us the tools & reporting to get there. Hard to feel like you're set up for success this way.
Advice to Management
Invest more resources in the CS Operations Team so we can deliver against deadlines.
I applied online. The process took 2 weeks. I interviewed at Glassdoor (San Francisco, CA).
I had 1 phone screen and 2 technical interviews. Everything was pretty standard and the people were very easy to talk to & polite. Technical interviewers were great about clarifications and providing hints.