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- Senior Management
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I have been working at Greenhouse Software full-time (Less than a year)
I am early in my tenure at Greenhouse, but the experience so far has been wonderful!
It really feels like this company is about to do some magical things. There is a ton of positive energy and strong momentum, as the team performed really well last year and surpassed all targets. Greenhouse is hitting on all cylinders and is poised for tremendous growth this year. To be a part of a thriving organization is special and it feels great!
My experience thus far has been stellar - and it's the people at Greenhouse who are to thank. Everyone has been friendly, supportive, insightful, and willing to help. We've had a ton of training sessions from various members of different departments - and everyone seems genuinely in love with the company, nobody seemed to be "mailing it in" during any sessions, which says a lot. There's good energy running throughout the company and it's refreshing to work in this type of environment!
People are passionate about Greenhouse and the product - you can tell there is strong belief that we are the new exciting technology in the space and the sky is the limit for where this company can go. It feels like leadership is mindful of customers and thoughtful about strategy and execution when rolling out new products - and it's awesome that the company is innovating well-beyond what others in the space are doing.
Also, I love that the founders have been involved in interviewing and onboarding - and that they are accessible, involved, and passionate. It means a ton to the employees that they run the business this way. It's inspiring to witness their dedication - and it is easy to see why the company was voted a best place to work on Glassdoor for the last couple of years.
Too good to be true? I am not sure, but so far so good. I am sure there are similar challenges to other companies scaling quickly at the rate we are, however, I haven't witnessed anything that would be cause for concern.
Advice to Management
Please stay involved and close to product and sales for as long as you can. I've witnessed fast growth previously and it felt like leadership became detached, unfocused, and out of reach. As we scale, it will be critical (but difficult) to focus on removing roadblocks and to let us all do what we were hired to do. The more you can aid in enabling speed for innovation in product and to help sales people close deals, the better we'll all be for it. Please remain engaged with our customers; it's super important that you continue to hear of their challenges and pains, so that we remain client-centric in our approach to innovation, sales, and service.
I am highly optimistic about this company and what the future has in store. Thanks so much for building a great company!
I applied online. The process took 2+ months. I interviewed at Greenhouse Software (San Francisco, CA) in January 2019.
In retrospect, this was a fairly lengthy process, which overall took up approx. 8 weeks, from first email reply to application, to auto-rejection email.
After hearing back post-application, the first step was a screening call with a recruiter in NY, then a background call with the hiring manager in SF about a week later.
From there, between Christmas and New Years, they asked for a completed project within 2-3 days (an original "how-to" guide on a product), which is then anonymously judged by their team for approval/denial.
Strangely, the on-site was scheduled for 27 days *after* being informed I was moved on to the next round, where I was told I'd be presenting the very same how-to guide that was previously submitted.
The reason provided for the on-site being scheduled SO far ahead was due to scheduling conflicts internally.
In either case, the 4 hour on-site flew by with back-to-back interviews (with no scheduled breaks or lunch).
From what I could gather, their culture, team and overall atmosphere in the SF office appeared to be stable/ normal. As they don't have any recruiters in the SF office, the product demo and HR portion of the on-site was held with the NY recruitment team via Zoom.
As for the people I interviewed with, everyone was personable, smiled when appropriate, and asked the same structured questions in a conversational manner, while simultaneously "grading" me on my responses with their laptops open / typing notes throughout.
The last meeting of the day was the HR portion where a request for a Glassdoor review was made, and the compensation/ benefits were reviewed before quoting a 5-day timeframe (at the earliest) in hearing back with their final decision.
In summation, I was told the following week via a scheduled auto-rejection email that, though the entire team was impressed with my experience and qualifications, I wasn't perceived as "authoritative" enough with my customers or creative at finding solutions.
Aside from this, no other feedback was given that could be taken as actionable or constructive.
Looking back, I wish a phone call would've been attempted to get my feedback on the team/process as well, making it less of a robotic ending to a long journey, and more of a discussion about the "why" behind the decision.
All's well that ends well.