- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
HubSpot Singapore 60 Anson Road, Mapletree Anson, #10-03, Singapore Get Directions
I have been working at HubSpot full-time (More than 5 years)
I feel extremely lucky to have been able to call HubSpot home for the past several years. I believe our senior leadership team has done a tremendous job of listening to our customers, employees and investors and as a result has hit the mark in getting our product roadmap and go to market strategy right. Our financials, online reviews, ENPS and customer NPS scores are objective proof of this.
It's incredibly rare in a several thousand person company to be able to work this autonomously and see the tangible impact you can make as 1 employee. This is even more evident in our developing and emerging market groups such as Southeast Asia, India and Japan.
I believe that every employee is trusted and encouraged by leadership to drive strategic initiatives which can impact the company's growth, our customer's experience and the community's adoption of best in class marketing/sales/customer service strategies.
I'm surrounded by some of the most intelligent, driven, and creative people I've ever had the pleasure of working with. This team constantly pushes me to level up my knowledge and skills, and hold myself to a higher standard.
Very confident in our product and the people we have in place. Excited to see what lies ahead and grateful to be a part of the journey.
It can be easy to lose sight of how special it is be be a part of what we're building. Negativity amongst a few outliers, especially in satellite offices, can easily spread itself across teams and manifest itself as resentment. I believe it is on all of us to buck this trend.
Advice to Management
Increased accountability. Also, more fresh fruits?
I applied online. The process took 4+ weeks. I interviewed at HubSpot (Singapore (Singapore)) in February 2020.
- Online Video Interview with 4 situational questions, instructions were easy to follow and duration was not long
- 1-hour phone interview with Charmaine who provided feedback on how I can improve on subsequent interviews. Feedback was useful in learning about my strengths and weaknesses.
- Role Play + Behavioral Questions Interview:
The interviewer was professional and friendly. She provided valuable feedback on how the role play went and what I can improve on when interacting with customers. The format of the role play was aligned with the instructions given to prepare for the interview.
- Product Demo + Behavioral Questions Interview:
Disappointed to say, it was a bad experience and a very uncomfortable session for me.
1. The Product Demo title was very misleading, I researched on what is a product demo by reading HubSpot's blog and even clarified instructions but what was expected by the interviewer was different. Instructions provided for the preparation of the "product demo" were not aligned with what the interviewer wanted. I felt that I wasted a lot of time (approx 2 weeks) researching, exploring, experimenting with the software features/uses just to create a "product demo". But all of that was not welcomed in the interview, I was even penalized for going through the "product demo" because it was not what the interviewer was expecting. I was very confused. I understand that the interviewer might want to test on adaptability during the interview itself but if it is totally off from what the given instructions were during the preparation phase + if no further instructions were given at the start of the interview on how the format of the "product demo" should be + open-ended instructions on the "product demo" were provided, it is only natural for the interviewee to conduct the "product demo" that was prepared. It is not very fair to penalise the interviewee and jump into conclusions about the interviewee. Also, it is not very fair for the interviewee who has spent effort, energy and time on preparing the so-called "product demo". The interviewer was judgemental and tend to make assumptions. Instead of listening to explanations, the interviewer jumped into conclusions based on what he thinks and believes.
2. There is a very fine line between interviewing to understand how the candidate fits the role and probing too much into someone's life. There is also a difference in giving valuable feedback and generalizing based on assumptions/stereotypes. The whole behavioral interview session was very uncomfortable for me. I felt that it was more like a counseling session than an interview session because some of the questions asked were too personal and inappropriate for an interview. The interviewer was not very professional.
Overall, it would have been a great interview process without the last product demo and interview segment.