- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Jack Henry & Associates full-time (More than a year)
Amiable environment geared to encourage improvement and advancement. Periodic reviews of performance with guidance on problem areas and recognition for excellent service.
The shifts are more unusual than the shifts found at most companies, shifts range from 7 am through 1 am because the call center provides service to areas throughout the US
Advice to Management
The training provided is unique with refresher courses when changes are made but are not always conveyed in a time frame that allows for proper retention and understanding.
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I applied through a recruiter. The process took 5 days. I interviewed at Jack Henry & Associates (Elizabethtown, KY) in June 2013.
The interviews were all Behavioral -- the interviewer posed a question about a situation and asked me to describe how I handled the situation. There were several interview sessions with various people in the organization with whom I would be working.