JetBlue Orlando Office | Glassdoor

JetBlue Orlando, FL

4.0
StarStarStarStarStar
Rating TrendsRating Trends

Employees rate Orlando 7.5% higher than the overall average

JetBlue Orlando, FL Reviews

  • "Outstanding but exhausting with back to back calls sometimes 600+ waiting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Orlando, FL
    Current Employee - Customer Support Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    Flexibility, Travel benefits. Great management leadership.

    Cons

    Call volume, duration of call volume.

    Advice to Management

    Hire more staff , make web chat permanent and weekly.

See All Reviews

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JetBlue Orlando, FL Jobs

JetBlue Orlando, FL Salaries

Salaries in $ (USD)
Average
Min
Max
$22.55 hourly
$16
$27
$11.52 hourly
$10
$15
$16.07 hourly
$11
$21

JetBlue Orlando, FL Interviews

Experience

Experience
86%
7%
7%

Getting an Interview

Getting an Interview
88%
12%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (27)  

    Flight Attendant Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at JetBlue (Orlando, FL) in October 2016.

    Interview

    Depending on when you apply, the whole process can take just days, or it can take months. In my case, I applied on October 2, 2016 and got an email a few days later to take a questionnaire, then a couple of days after that I received an email to submit a video interview where you are given a few questions and only a few seconds before you have to respond. I thought I did terribly, however on October 14, I received an email inviting me to the face to face interview, or as they call it, Blue Review.

    I had my Blue Review on October 19 in Orlando along with about 50-60 other people. Once we were all gathered to enter the main presentation room, we find a seat and they begin explaining how the day will go. After a small break, we re-enter the room and we do a group activity which you have to present with your group. This is your time to stand out because all of the attention will be on you and you have the opportunity to make your impression. I found that humor helps, as all of the HR and recruitment team members are quite funny. Following this segment, they gave us another break where we exit the presentation room and from there, we divide into several tasks, some people do their one on one interview with a recruiter, while others get their fingerprints taken, do a height test, do their debrief with an HR professional, Language assessment, or PA announcement. After you have completed all of that, you are free to go and they will email you within 2 weeks.

    I heard back on October 25, offering me a position in the January training program, however that is contingent on passing the background check and drug and alcohol test. I just sent out my drug and alcohol test and sent out my background check a few days ago and everything should go smoothly from there, but it is not until then that I will receive the official email invitation to training. I hope this gives you valuable insight to the interview process. I am beyond excited to start training and hope to see you in the future!

    Interview Questions

    • Tell me of a time when a policy changed at work, and how you handled it.   2 Answers
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