LensCrafters Cincinnati Office | Glassdoor

LensCrafters Cincinnati, OH

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Employees rate Cincinnati 63.6% lower than the overall average

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LensCrafters Cincinnati, OH Reviews

  • Helpful (6)

    "Blood Money... (From a Optometry Tech point of view)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optometry Tech in Cincinnati, OH
    Current Employee - Optometry Tech in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at LensCrafters part-time (More than 3 years)

    Pros

    - One Sight-give discounted exams to those who qualify

    - Hometown Days-a designated school each year is chosen to pick 20-30 students of greatest need for eye exams and glasses , both for free.

    -Easy Business - since our doctors lease from them we get good and easy business - people come in to get glasses , find out they haven't been in for a few years and come to us to get an updated and valid Rx.

    Cons

    OMG.....
    (Where to start...whoa..)

    "Blood Money"

    Why?

    Because it's all LC cares about ..

    Sure , ... I get it your a business - your main agenda is to make money. But when healthcare is involved since you lease to Optometrists , I believe top priority should be the patient's well being.

    If there was a list of the top most important priorities , patient well being would probably be number 4 (just barely beating the color of the rugs)

    And I'm not speaking about the doctor's side - that's where I work as an optometry tech. Our doctor's care about patient care , we spend a good 30%-40% of our day
    ( sometimes more , sometimes less)
    running additional testing-VF's, OCT's, for example just to name a couple , filling out diabetic forms , referring patients to specialists (because for certain cases we do not have the right equipment to help them) and scheduling follow up appts to monitor certain conditions such as suspect glaucoma or cataracts .

    Whom I'm referring to when I describe Blood Money is LC itself ...

    Let me PLEASE MAKE THIS CLEAR , WE ARE NOT LC out doctors simply lease from them - but we are two totally separate businesses!!

    However we are often thought of as being a total entity and that's the ONLY reason I gave 3 stars if this was solely based on LC I probably would of just put two.

    LC doesn't care if they KNOW they don't accept your insurance or if you can't truly afford to buy glasses out of pocket - they'll do almost anything to get your money.

     They LOVE to control our appt book even though they barely know how to work it or make appts correctly ...

    They LOVE to tell you who's OK to schedule and who's not

    For example , for awhile they weren't even letting us book Caresource appts!

    They simply told us if they have Care source the patient just has to be a walk in - they didn't want a patient who 1-they weren't in network with and 2- who they KNEW couldn't pay out.of pocket for glasses .

    Personally I thought this was the most careless and selfish act I'd ever witnessed from them.

    Speaking of walk ins ...LC loves WI's !! They could CARE LESS if you have a full book or the Doc is running behind. Instead of focusing on the patient and their care , what's important to LC is the turn around rate. How fast we can get patients in and out and send them over to get them some more business...it's ridiculous.

    Oh and they insist u walk patients over and a lot of times u do they just look at u and don't even greet the patient's!

    These are just a FEW reasons I hate being in the same building as LC !

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LensCrafters Cincinnati, OH Salaries

Salaries in $ (USD)
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About $57k - $62k
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About $57k - $62k
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About $10 - $11 hourly
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About $10 - $11 hourly
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