- Work/Life Balance
- Culture & Values
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Employees rate Rockville 29.3% higher than the overall average
I have been working at Marriott International full-time (More than 10 years)
Great training and advancement opportunities
Long hours. It’s hospitality
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I applied in-person. The process took 4+ weeks. I interviewed at Marriott International (Rockville, MD) in May 2017.
I took half a day off from work and drove in about 45mins to the interview. The interview as a whole was very robotic with a serious lack of human connection. The interviewer read all questions one by one from a written questionnaire while noting down my responses without making any human context a part of it. I am generally very good at connecting with people's chemistry, but this person was almost intentionally making an effort to keep it out of it. I felt like something was fundamentally wrong here. That is, either they already had their hiring decision and I was there to fill in the count of justifying no. of interviewees, or the interviewer possibly had a complex or fear of my being more experienced than the interviewer. I had more to offer than what the position asked. The overall vibe didn't feel right to me all along from the get-go as soon as I was greeted on arrival. A very up-stick conservative culture I wasn't very excited about. Btw, the good reviews you see on Glassdoor are not for professional positions but mostly the field ops of Marriott, which is why you don't see a single bad one. And it's possible that Marriott cares about its field staff and are good with that, I didn't feel that approach in their professional staff. Did I mention that I didn't even receive a thank you response to my follow up, which I would expect from someone who wastes the time of an interviewee who takes the time and pain of following through the process, shows up on time to the interview and sends a thank you note promptly. My recommendation to Marriott for professional hiring is this: First, move away from the robotic questionnaire designed by a 3rd party. You should know your corporate culture and understand the role you want to fill better than a 3rd party assisting you with robotic questionnaires - make an independent decision exercising your determination of the corporate needs. If you have been there for a while, it shouldn't be that big of an issue. Second, be courteous to offer a cup of coffee or a bottle of water to your interviewees on arrival. Third, when an interviewee sends you a thanking note, return the courtesy by responding with a brief acknowledgment of their time and interest, if nothing else. Fourth, don't put the interview and hiring decision process in the hands of one person. Personalities vary by individuals, one person's (or hiring manager's) decision may not always result in what business values. How would you tell if a hiring manager is bringing in someone on a personal favor (conflict of interest) rather than a free and fair competitive selection? Overall, dissatisfying process and disappointing of the image I had about Marriott. I am glad I wasn't offered the position because I wasn't sure myself on my way out if I would be happy to work in that type of immature professional culture. Had I received the offer, I would have had to think it over 100 times if I would want to join.