- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Employees rate San Francisco 2.1% higher than the overall average
I have been working at ThousandEyes full-time (More than a year)
Amazingly open culture, very friendly and collaborative set of people. They promote and encourage out of the box thinking.
We have a great product and continue to sign up great marquee customers which continues to validate the need for a solution like ours.
In some ways it is like a valley startup - free food everyday, fancy coffee machines, ping pong / pool tables, etc. But also different from a typical valley startup - people don't walk around with a chip on their shoulders and be obnoxious talking about becoming the next unicorn.
- I know we are working on it but need a little more diversity
- Need an office in the south bay
Advice to Management
We have a great set of customers and brand recognition, but we need to also focus on giving back to the community. Need to introduce a few company sponsored volunteering programs, will help enhance our already great company culture.
I applied online. The process took 3 weeks. I interviewed at ThousandEyes (San Francisco, CA) in January 2018.
The initial phone screen occurred in two parts:
- The first was a review of the company and position
- The second was a series of 20+ questions spanning 5 general topics
This takes some time, and is obviously to determine you areas of strength and weakness.
The second portion of the interview process is a homework assignment, comprised of 8 questions, that cover a broad swath of topics. While I would imagine that many people, who are taking the "shotgun" approach to job searches, may not be willing to invest the time to answer the questions to completion; I was pleasantly surprised by how methodical the assignment was. It was obvious that they were interested in aptitude and research abilities; and not simply how well you perform on standardized tests. I can honestly say that the exercise was worth doing, even if they didn’t offer me a position.
The third step in the process is a series of in-person interviews: one with a co-worker; one with the test proctor; one with the immediate manager; and one with the department head. The tone is conversational; and they are very open.
At the end of the in-person interview, however, is a grill session in which you are given an hour to review a simulated customer support event. This is followed by an emulated “2am” support call with 4 people asking you questions in real-time. It is obvious that they want you to do well; but that they also want to challenge you.
I would suggest to applicants that they self-select early. If you enjoy learning, and have developed the discipline to be auto-didactic, then this is the place for you. They have a great attitude and believe in sharing information.