- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Employees rate San Francisco 3% higher than the overall average
I have been working at ThousandEyes full-time (More than 3 years)
- Strong engineering culture that cares about doing things correctly and with quality instead of rushing out half-baked features
- Merit based, people who contribute significantly are fast tracked in the promotion/raise cycle.
- Employees are given a lot of ownership over the code, allowing them to make design/architectural decisions
- No micromanagement, a largely autonomous culture where you really can spend the majority of your time writing code
- Everyone has the opportunity to voice their opinion and get involved in the product management process or help shape the technical direction of the product
- Great product that solves real problems
- The company has a solid business case and track record of growth
- Good work/life balance... people probably average 9 hours/day (except on release days)
- No arrogance policy, the company makes an effort to hire people who are pleasant to work with.
- Typical startup perks. Catered lunches every day, stocked kitchen, all types of coffee machines, medical/dental/vision premiums covered, unlimited leave policy
- Sometimes the lunches aren't very good
- You have to stay later on release days (every 2 weeks) so you can be available to fix any issues with your code. Usually about
- There's an expectation that people are responsible for their own work, so you need to manage your time to ensure you can finish your tasks on time and don't over allocate yourself.
- Not a lot of handholding which can be a problem for somebody that's not as independent
I applied online. The process took 3 weeks. I interviewed at ThousandEyes (San Francisco, CA) in January 2018.
The initial phone screen occurred in two parts:
- The first was a review of the company and position
- The second was a series of 20+ questions spanning 5 general topics
This takes some time, and is obviously to determine you areas of strength and weakness.
The second portion of the interview process is a homework assignment, comprised of 8 questions, that cover a broad swath of topics. While I would imagine that many people, who are taking the "shotgun" approach to job searches, may not be willing to invest the time to answer the questions to completion; I was pleasantly surprised by how methodical the assignment was. It was obvious that they were interested in aptitude and research abilities; and not simply how well you perform on standardized tests. I can honestly say that the exercise was worth doing, even if they didn’t offer me a position.
The third step in the process is a series of in-person interviews: one with a co-worker; one with the test proctor; one with the immediate manager; and one with the department head. The tone is conversational; and they are very open.
At the end of the in-person interview, however, is a grill session in which you are given an hour to review a simulated customer support event. This is followed by an emulated “2am” support call with 4 people asking you questions in real-time. It is obvious that they want you to do well; but that they also want to challenge you.
I would suggest to applicants that they self-select early. If you enjoy learning, and have developed the discipline to be auto-didactic, then this is the place for you. They have a great attitude and believe in sharing information.