Working at 23andMe | Glassdoor

23andMe Overview

Sunnyvale, CA
501 to 1000 employees
2006
Company - Private
Biotech & Pharmaceuticals
Unknown / Non-Applicable
23andMe, Inc. is the leading consumer genetics and research company. Founded in 2006, the mission of the company is to help people access, understand, and benefit from the human genome. The company was named by Glassdoor as one of the Best Places to Work in 2019, MIT Technology ... Read more

Mission: Since 2006, 23andMe’s mission has been to help people access, understand, and benefit from the human genome. We are a group of passionate individuals pushing the boundaries of what’s possible to help turn genetic insight into better health and personal ... Read more


Glassdoor Awards

Best Places to Work: 2019 (#26)

Top CEOs: 2019 (#41), 2018 (#24)

Company Updates

  • See the open letter from our CEO here: https://lnkd.in/g7pCGG2

  • In honor of May being Mental Health Awareness Month, 23andMe employees were given this past Tuesday off as a Mental Health Day. From beach trips to camping and hiking, here’s how employees relaxed and recharged during their day off!

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23andMe – Why Work With Us?


Our Mission

To help people access, understand, and benefit from the human genome.

chromosomes cropped

 

About Us

Founded by Anne Wojcicki, Linda Avey, Paul Cusenza in 2006, 23andMe launched its Personal Genome Service® a year later. 23andMe’s mission is to help people access, understand and benefit from the human genome.

Based in Sunnyvale, California, the company currently employs well over 600 people and ships its product to more than 50 countries worldwide.

The Meaning Behind the Name

The name 23andMe refers to the fact that human DNA is organized into 23 pairs of chromosomes. 23andMe connects individuals to their unique, paired set of 23 chromosomes.

Big Data

  • 23andMe has more than 12 million DNA test kits sold with 150+ personalized reports. 
  • More than 80 percent of our customers have opted-in to participate in our research.
  • To date, the company has collected 3.5 billion phenotypic data points (individual survey responses).
  • On average, one individual contributes to 200 different research studies.
  • To date, 23andMe has published more than 150 peer-reviewed studies in scientific journals.


During this time, 23andMe remains steadfast in our mission to help people access, understand, and benefit from the human genome. We’re all about real science, real data, and genetic insights that positively impact peoples’ lives. 

We understand this is a challenging time, and have provided resources to help you continue to be “pheno-menal.” We’ve also included how we’re taking care of our gene pool and what our teams are working on to help the scientific community better understand COVID-19. 

Candidate Resources 

23andCOVID-19

COVID-19 Benefit Expansions: Taking Care of our Gene Pool 
*Please note, these are temporary benefits due to Shelter in Place 

  • Unlimited Sick Leave
  • 23andMe will supplement State Paid Family Leave benefits when an employee is caring for a family member ill with Covid-19 (to cover 100% pay)
  • Special Enrollment Periods for previously waived employees for Kaiser & Blue Shield
  • 401(k) distributions and loans
  • Counseling services 
  • Internet/WFH stipend 
  • Full list of expanded 23andMe Covid-19 Benefits

Apart, but in this Together: Staying Virtually Connected

23andMe Core Values

Think big.  

We are a mission-driven company with big dreams of using data to revolutionize health, wellness and research. We want to improve healthcare. We want to prevent disease. We want to give individuals control over their health data. We want to dramatically accelerate the pace of research. We want to develop better drugs smarter and faster. There is no comfort zone. We do not shy away from controversy, and we never give up. We are pioneering a new world, centered on the consumer, where success depends on bold ideas and unprecedented scale. Big is key, and thinking big drives us.

We ♡ DNA!

Deciphering the human genome is the most exciting scientific discovery of our lifetime. A secret code in each of us! There is spectacular human diversity in the world and we celebrate and embrace it. We want to empower everyone to understand the genome and what it means for each of us. We believe anyone -- yes, anyone -- can learn about and understand their DNA. We want to bring innovative research and products to both scientists and consumers that make them as excited about their DNA story as we are!

Lead with science.

This company is built on science. We make evidence-based decisions. In a world where health is poorly understood, we use data to better understand wellness and disease. We bring science to our customers and help them use it in meaningful ways. We are committed to scientific standards and being a trusted source of genetic information. At the same time, we push the boundaries of what's possible to enable groundbreaking research and innovative products. And we empower those outside the company to leverage the platform we've built.

Get to Yes or No, quickly.

Pioneering means that often there is not an obvious path forward. But we also recognize that indecision leads to failure. We take initiative. We make thoughtful decisions, quickly. We gather data but do our best with imperfect information. Once a decision is made, we set ambitious goals, execute on them and hold ourselves accountable. We will make mistakes. But we admit them, learn from them, adjust, and keep blazing forward.

Behind every data point is a human being.

In each drop of spit lies a whole story of ancestry, health and connectedness that is about to unfold. We have no idea where the genetic journey will take each customer, but each journey is beautiful and meaningful in its own way. We have seen how ancestry insights change the way people look at themselves and the world around them. We have seen how health results change lives and in some cases, save them. We have seen how our research gives meaning to people who want to make a difference in their lives or in the lives of others. We never forget that there are real people on the other end of every decision, every interaction, and every data point. The most important relationship we have is with our customer and the trust they place in us.

We're in this together.

We are a team. We work incredibly hard and spend a lot of time together making our mission a reality, and we make sure to have a positive environment that fosters collaboration and respect. Diversity and opportunity matter -- we know that great ideas come from everywhere and that everyone contributes to our success. We recognize that every person is different, and we support and help each other grow. The wellbeing of our company depends on the wellbeing of our employees, and we are committed to making this an amazing place to work.

We surround ourselves with good people, the kind of people you miss on the weekends. We share combined interests, as well as unique side interests that make us well-rounded teammates. We understand you are more than just an employee. Our team consists of composers, cooks, app developers, dancers, opera singers, artists, YouTube sensations, martial artists, marathon champions, and more.

We want you to be surrounded by work that you love and inspired by a talented team that loves doing that work with you. Here are some of our benefits for employees:

The Basics

We offer excellent medical, dental and vision insurance, as well as the option for a flex spending, account for health and/or dependent care expenses. Additionally, we offer life insurance, short-term disability and a 401(k) with employer match. Vacation and sick leave accrual, along with paid holidays, are also part of the package.  And seasonal flu shots for all!

 

Work it Out

We work hard... and believe your body should get as much of a workout as your brain. We offer fitness sessions like yoga, pilates, meditation, and strength training. Keep active throughout the day by working on one of our multiple treadmill desks or stay energized by working at your standing desk. For those craving team sports, we also have after-hours intramural sports teams that are beginner-friendly and compete in local intramural leagues for soccer, tennis, ultimate frisbee, and other sports.

 

Food for Thought

We provide lunch five days a week, starting with organic lunches from a talented local chef, and we sponsor team lunches at nearby restaurants so you can meet everyone at the company. Of course, we always have a kitchen fully stocked with healthy snacks and beverages, for those in-between times.

A Culture of Communication

As part of our goal to be transparent, we get together on Fridays to share information during lunch. Usually, this means presentations with company updates, internal announcements, or presentations from guest speakers. If we don't have presentations, we like to get a little feisty and bring in food trucks, play trivia games, hold bake-offs, celebrate company milestones and fun holidays.

 
 
Learning is Fun

When you start at 23andMe, we'll provide you with a DNA kit so you can learn about your genetics firsthand. And to further your education, we invite all employees to participate in our tuition reimbursement program that provides full-time employees with support for some job-related college-level coursework. 

 

Miles and Miscellaneous

Our employees live all over the Bay Area, so we offer a free CalTrain GoPass to everyone. Whether you take the train for your daily commute, or during your own free time, a GoPass will help you get around. 

And on any given day, you may also see a few friendly dogs hanging around the office.

23andMe's Company Overall Diversity Snapshot

 

 

*Data from April 2020.  Data taken from our EEO-1 reporting.  Ethnicity refers to the EEO-1 categories which we know are imperfect categorizations of race and ethnicity, but reflect the US government reporting requirements.  Other includes American Indian/Alaskan Native and Native Hawaiian/Pacific Islander.

23andMe's Leadership Roles Diversity Snapshot

*Data from April 2020, Director and above 

23andMe Reviews

  • Featured Review

    Helpful (10)

    "Mission driven start up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mountain View, CA
    Current Employee - Manager in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 23andMe full-time (More than 3 years)

    Pros

    The people are great. Diverse and super smart, caring colleagues who work hard and care about customers and making great products and experiences.
    Beautiful, open work spaces, free food!

    Fearless leader who wants to change the world and cares about people inside and outside of the Company

    Cons

    Minor in comparison to the pros but it is true that the Company should re-evaluate the decision to eliminate cash bonus program and make sure to promote from within to keep the culture strong and growing

    Advice to Management

    Keep working hard
    Keep the transparency to employees and the focus on making the product the best it can be

See All 138 Reviews

23andMe Photos

23andMe photo of: We ♡ DNA! In 2019, we celebrated DNA Day with a Customer Panel to hear first hand how our work is impacting lives and a reminder of our core value, behind every data point is a human being.
23andMe photo of: Our new HQ!
23andMe photo of: Our South San Francisco office!
23andMe photo of: Second Harvest Food Bank with our 23andCommunity Employee Group
23andMe photo of: Where we lead with science and get to yes or no, quickly.
23andMe photo of: PRIDE Celebration
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23andMe Interviews

Experience

Experience
59%
14%
27%

Getting an Interview

Getting an Interview
70%
15%
11%
3
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (4)  

    Product Manager Interview

    Anonymous Employee in Mountain View, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at 23andMe (Mountain View, CA).

    Interview

    Starts out with a very friendly and knowledgeable recruiter call, which helped me determined that this is a company that I really want to work for. The entire interview process was a combination o a bit of challenge but also a lot of fun--It involved a presentation that was very relevant to the role and company, and then followed by several one on one interviews. All the individual one on one sessions were good experiences--the interview questions were fair and the information they shared really made the role extremely interesting.

    Interview Questions

    • What would you do as a product owner at 23andme? One year plan. five year plan. Why? What is the impact that you would measure?   Answer Question
See All 114 Interviews

23andMe Awards & Accolades

  • Bay Area Top Workplaces, Bay Area News Group, 2018
  • Top CEOs 2018 by Glassdoor, Glassdoor Employees Choice Award, 2018
  • 50 Smartest Companies 2017, MIT Technology Review, 2017
  • Healthiest Employers in the Greater Bay AreaHealthiest Employer(Midsize Companies), The San Francisco Business Times and Silicon Valley Business Journal, 2014
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Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at 23andMe? Share Your Experiences

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