24-7 Intouch Overview

  • www.24-7intouch.com
  • Winnipeg, Canada
  • 5001 to 10000 Employees
  • 2000
  • Company - Private
  • Staffing & Outsourcing
  • $100 to $500 million (USD)

CompetitorsUnknown

24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is ...
Mission: Our goal is to provide a solution that delivers remarkable customer experiences and actionable insights, while leveraging our technological infrastructure to improve efficiency. We do all this while remaining true to the culture and brand identity of our clients. Our 10 Things ...

24-7 Intouch Reviews

3.5
68%
Recommend to a Friend
76%
Approve of CEO
Greg Fettes
Greg Fettes
726 Ratings
5.0
Current Employee

"Great"

Dec 8, 2021 - Customer Representative in Las Vegas, NV
Recommends
Positive Outlook
No opinion of CEO

Pros

Work from home jobs are great

Cons

Training was hard if you are a hands on person
See All 1,656 Reviews

Diversity & Inclusion at 24-7 Intouch

3.9
(520 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from 24-7 Intouch Reviews and are not edited or altered.

How is diversity at 24-7 Intouch?

...Whereas when I work for Chase home finance they had diversity days off site field trips and actual opportunities to participate in these various corporate culture activities....Read More

Read 12 more responses

24-7 Intouch Photos

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24-7 Intouch Interviews

Experience
Positive56%
Negative23%
Neutral21%
Getting an Interview
Applied online78%
In Person9%
Employee Referral5%
Difficulty
2.1
Average
HardAverageEasy

  1. Analystst Interview

    Anonymous Employee in India
    Accepted Offer
    Positive Experience
    Difficult Interview

    Interview

    It was good and it was very difficult. Great experr To attend the interview and also very informative. I had givens the inter they very structured when conducting the interview and there was no confusions throughout the interview process.
    Interview

    what is your Long term goal?

    Answer Question

See All 324 interviews

Company Updates

February 7, 2020
What we love most about our home is who we share it with, and we're SO excited to announce that we're growing our home to include another great global BPO services provider! Welcome to the 24-7 Intouch family, Knoah Solutions! The acquisition of Knoah will continue to expand our global presence, introducing 24-7 Intouch to the Indian market, as well as expanding our Latin American footprint with 900 seats in Honduras, and a second campus in Guatemala. 24-7 Intouch will service over 30 languages from 22 sites in 9 countries, with over 18,000 employees.
24-7 Intouch Acquires Knoah Solutions
www.glassdoor.com
September 9, 2019
This terrific team from our Tampa campus joined forces this past weekend to help build a home for a family in need through Habitat for Humanity! Kudos, Tampa Team!

24-7 Intouch Awards & Accolades

  • 2017 Elite Contact Center Outsourcing AwardTMC CUSTOMER Magazine2017
  • 2016 Asper School of Business Co-Op Employer of the YearUniversity of Manitoba2016

Pledges & Certifications

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with 24-7 Intouch Job Seekers

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24-7 Intouch FAQ

(60 Questions)

All answers shown come directly from 24-7 Intouch Reviews and are not edited or altered.

See questions about:

What is paid time off like at 24-7 Intouch?

...Loads of voluntary time off and very little overtime opportunity....

July 28, 2021

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See 26 more answers

Work at 24-7 Intouch? Share Your Experiences

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