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5CA

Engaged Employer

5CA

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5CA Overview

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  • 5ca.com/
  • Utrecht, Netherlands
  • 1001 to 5000 Employees
  • 1998
  • Company - Private
  • HR Consulting
  • Unknown / Non-Applicable

CompetitorsUnknown

5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience. Our community is full of digital natives and gamers that ...
Mission: 5CA’s vision is to support people’s lifestyles through fantastic brand experiences. Our mission is to be a distinctive and strategic CX partner for lifestyle brands and offer remote Fans of Brands a great work-life rhythm.

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5CA Reviews

5CA548
3.1
56%
Recommend to a Friend
59%
Approve of CEO
Nick Pauli
Nick Pauli
132 Ratings
5.0
Current Employee, less than 1 year

"Great"

Dec 7, 2022 - Gaming Support Agent in Houston, TX
Recommends
Positive Outlook
Approves of CEO

Pros

Great company, HR is very professional

Cons

Some details about the training were missing
See All 744 Reviews

Diversity & Inclusion at 5CA

3.7
(360 Reviews)

Diversity Programs & Initiatives

We want to be a company where you can belong - no matter who you are, where you are from, or what your way of life is. We have a presence in 79 countries – and counting. Furthermore, we believe that diversity and acceptance are key factors in creating the most culturally diverse, talented, and open-minded workforce possible, which in turn, leads to a pleasurable and healthy work life for everyone.  

We want to encourage a strong, respectful, and compassionate workforce, giving way to genuine and earnest relationships, built on acceptance and trust among people of different genders, races, and sexualities from all over the world. Allowin

Diversity & Inclusion FAQs

All answers shown come directly from 5CA Reviews and are not edited or altered.

How is diversity at 5CA?

...Few pros are that there's plenty of diversity and the job is fully remote...Read More

Read 25 more responses

5CA Photos

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5CA photo of: MISSING VALUE5CA photo of: MISSING VALUE5CA photo of: MISSING VALUE5CA photo of: MISSING VALUE5CA photo of: MISSING VALUE5CA photo of: MISSING VALUE5CA photo of: MISSING VALUE

5CA Interviews

Experience
Positive61%
Negative17%
Neutral22%
Getting an Interview
Applied online93%
Employee Referral6%
Other1%
Difficulty
2.8
Average
HardAverageEasy

  1. Agent Support Interview

    Anonymous Employee in Poland
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at 5CA (Poland) in Feb 2023

    Interview

    Quick, friendly steps of recruitment. Interviews were done in a friendly manner. Everyone was very quick to respond to any questions. From the beginning I felt good about joining the company
    Interview

    they asked situation questions, like what would I do if a customer did X.

    Answer Question

See All 185 interviews

Company Updates

April 14, 2022
Company News
The first week of April started with a week long QBR gathering in our Utrecht office. Many presentations, workshops, a circus act, and even cocktails from all around the world. It was incredible to host so many participants from our extensive global community. Take a look at the aftermovie on our LinkedIn profile - we hope you can feel the amazing energy that was there!
Shared image - 5CA on LinkedIn: 5CA QBR Aftermovie
5CA on LinkedIn: 5CA QBR Aftermovie
www.linkedin.com
July 26, 2018
Sixteen players battled on their quest for eternal Smash Bros glory in 5CA's gaming tournament. Check how we spiced up the Friday drinks in our Utrecht office with a Super Smash Bros. Melee Tournament! ➤ ➤ ➤ http://glassdoor.com/slink.htm?key=vQGJy
Shared image - Super Smash Bros. Melee Tournament
Super Smash Bros. Melee Tournament
glassdoor.com

5CA Awards & Accolades

  • CXC Luminary Award 2016Clarabridge2016

Popular Careers with 5CA Job Seekers

JobsSalariesInterviews

5CA FAQ

(56 Questions)

All answers shown come directly from 5CA Reviews and are not edited or altered.

See questions about:

What is paid time off like at 5CA?

...Too many meetings, you only get paid when you work, no paid vacation, almost no options of promotions, no job security....

March 9, 2021

Read more

See 14 more answers

People Also Ask about 5CA

Employees rate 5CA 3.1 out of 5 stars based on 548 anonymous reviews on Glassdoor.

To get a job at 5CA, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at 5CA and prepare for tough questions.

Overall, 56% of employees would recommend working at 5CA to a friend. This is based on 548 anonymously submitted reviews on Glassdoor.

61% of job seekers rate their interview experience at 5CA as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at 5CA.

47% of employees think that 5CA has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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5CA Locations

  • Utrecht (Netherlands)
    3.8
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Glassdoor gives you an inside look at what it's like to work at 5CA, including salaries, reviews, office photos, and more. This is the 5CA company profile. All content is posted anonymously by employees working at 5CA.