Mission: 8x8, Inc. (NYSE:EGHT) cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate
Find out how easy it is to stream your Meetings on YouTube with 8x8 Meetings. Watch our YouTube tutorial
No one does videoconferencing better than Beaker. No one. Except maybe 8x8. 😀
Great businesses are built on great collaboration
At 8x8, we’re big on collaboration. Our customers are, too. They rely on our cloud communications to move with speed, agility and ease in a highly competitive, non-stop world. Their astonishing success is the reason behind our continued growth and profitability as a company.
Do your best work and collaborate effortlessly
Our enterprise-ready solutions enable mobility and global connectivity. They empower people to do their best work wherever they need to be. Collaborate effortlessly across distributed locations and offices. And build more rewarding relationships with customers, co-workers and partners.
We’re in Silicon Valley, reaching for the world
We offer a great mix of growth and stability. Real award-winning international products and services today. Amazing global expansion and innovation tomorrow. Plus, a vibrant, friendly corporate culture—and the chance to make a difference, with your unique talents.
There’s no better time to join 8x8!
We’re proud of our open, interactive company culture. At 8x8, you’ll be surrounded by smart, motivated people who enjoy solving real-world business and technology problems and putting customer satisfaction first.
Helpful (8)
I have been working at 8x8 full-time
Pros
There has been a huge amount of positive change at 8x8 in the past year. The sales culture is vibrant with realistic targets, expanded focus on enablement and training and uncapped potential to earn. The leadership has been enhanced and expanded with a focus on consistency and rewarding based upon merit and achievement. New sales are accelerating rapidly through improved sales execution, a highly differentiated service and an unambiguous go to market strategy focused on channel sales. Great place to work if you embrace change, enjoy working in teams and are willing to work hard and be rewarded for success. Owning all the technology across UCaaS, CCaaS and CPaaS makes 8X8 truly unique and able to provide end to end support, rapid deployment of next generation features across all areas such as AI, Speech Analytics, QM and API based capabilities. All employees are given shares helping align staff around the company vision.
Cons
With a fast growing company employees are expected to contribute to ideas for change and improvement which means it is not for everyone. But if you are passionate, customer focused and driven this is a company where you can make a difference and are given the room to make mistakes as success is not a straight line and not everything works first time.
Advice to Management
Continue to empower the European organisation to make local decisions while benefiting from global initiatives to drive consistency of processes, reporting and brand. Keep the laser focus on the importance of great people making great companies and constantly drive customer experience to drive references and happy clients.
Application
I applied online. The process took 2 weeks. I interviewed at 8x8 (San Jose, CA) in August 2019.
Interview
I was initially contacted by a recruiter to discuss the position, the company, culture and my background. From there went through several interviews with direct manager, other team members and other managers and execs. The recruiter did and amazing job of explaining the process from the start and was in constant communication with me during the interview process. If I ever had any questions or concerns, the recruiter was very responsive and answered all of my questions.
Interview Questions
