A Place for Mom Careers | Glassdoor

A Place for Mom Overview

Seattle, WA
201 to 500 employees
2000
Company - Private
Health Care
$10 to $25 million (USD) per year
A Place for Mom Senior Living referral service helping seniors and families find senior care. Using our network of more than 17,000 providers, we help families find options based on a loved one’s needs, preferences and budget. This may include independent senior ... Read more

Mission: A Place for Mom and our valued partners are dedicated to improving and enhancing the lives of seniors, one family at a time. We live our mission through empowered families, trusted advisors, successful partners and passionate employees. Together we are uplifting lives

A Place for Mom – Why Work For Us?


About A Place for Mom Senior Living

A Place for Mom is a senior living referral company dedicated to improving the lives of seniors and their families. We are transforming the way consumers make senior care decisions, find and connect with senior living communities.

Through our local Senior Living Advisors, comprehensive senior housing database and resources you won't find anywhere else, we equip families with the knowledge they need to make informed decisions and feel less alone as they face the many challenges of caring for aging loved ones.

We’re deeply committed to both the well-being of seniors and the satisfaction of the families we support. In our most recent family satisfaction study, 98% were highly satisfied with the service we provide.

Founded in 2000, the company is headquartered in Seattle with more than 300 Senior Living Advisors located in major metropolitan areas across Canada and the United States.

Make a Difference Every Day

A Place for Mom is your chance to make an impact in a thriving, mid-sized company and feel good about where you work. You'll collaborate with outstanding colleagues; smart, supportive, creative people with diverse experiences at companies that range from Seattle tech start-ups to Amazon and Expedia, to best-in-class senior living corporations and global consulting firms BCG and McKinsey. We're always looking for passionate people whose ideas and ambitions can make a big difference. To view current job openings, click here:





Feel Good About Where You Work

A career with A Place for Mom is your opportunity to join a growing company genuinely committed to making a difference in the lives of seniors and their families. Our employees are the reason we're able to help more than 200,000 families a year. Beyond the creative, collaborative atmosphere we work in every day, we're dedicated to providing our employees with a robust benefits program.

All-Inclusive Paid Time Off Policy

  • 3 weeks of PTO accrual to start
  • 8 paid company holidays
  • 2 additional floating holidays
  • Flex schedules for most positions

Comprehensive Health & Well-Being Benefits

  • Dental, medical, prescription and vision insurance
  • Health saving accounts
  • Life insurance / AD&D
  • Long-term care insurance
  • Pet insurance
  • Short-term disability insurance
  • Standing desks

Competitive Pay, Retirement & Savings Benefits

  • 401K match
  • Employee referral bonus program
  • Flexible spending accounts
  • Monthly parking stipend, ORCA pass or public transit stipend (for corporate employees)
  • Mileage reimbursement (field sales employees)

Culture & Perks

  • Casual relaxed dress code
  • Monthly catered lunches and happy hours
  • Gift on your anniversary 
  • Celebrations around St. Patrick's Day, Halloween and other holidays
  • Involvement in the community through local charity events and fundraisers
  • In-house Starbucks espresso, drinks and snacks
  • Access to Columbia Tower gym which includes locker room
  • Monthly in-house cafe allowance
  • Monthly employee led yoga and meditation 
  • Results oriented, work hard, play hard culture dedicated to true work / life balance

Commitment to Diversity & Inclusion

A Place for Mom is an equal opportunity employer committed to hiring and valuing a diverse work team. This policy of Equal Employment Opportunity applies to all applicants and employees, and to all aspects of employment, including recruitment, hiring, training, compensation, promotions, and treatment on the job, benefits, termination, and all other terms and conditions of employment.

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Work Hard. Play Hard.
We’re committed to continuous improvement – not only for the business, but within our own team as well. We encourage our team to develop their own delivery style and cadence. Each team develops their own approach to delivery with their business counterparts resulting in better communication and faster execution. By empowering our developers to experiment with new technologies and to be highly engaged with the business, they understand how they're contributing to the overall success of the company at every step.

As a team, we work together to create cutting-edge products while also emphasizing a core set of cultural tenants:

Ownership – We own our solutions from end to end. When issues arise we employ Kaizen methodologies and the technical aptitude of our developers to ensure that they are addressed quickly and permanently.

Leadership – Every person on our technical staff has the ability to lead through example, innovation and passion in their work. With daily stand-ups, monthly roadmap and business reviews, everyone has the opportunity to have their ideas heard and implemented.

Transparency – Our team spends a lot of time working directly with the business leadership group to develop delivery roadmaps. Through meetings and updates, we take this map and ensure it's being driven forward.

Customer Centricity – We focus heavily on both internal and external customers. We have more than 15 years of data at our disposal to help ensure that we are the first to identify trends for all the solutions that we provide to our customers.

Employee testimonial - Caio Schmidt, Director of Offline Marketing

What made you decide to come to work for APFM?

It was a combination of the company’s mission and still being a for-profit company. There are not a lot of places that strive to do good but are still for-profit companies.

What surprised you about APFM when you first joined the team?

When you first get off the elevator you see quotes of families that have been helped - so that was a very good sign that I was in the right place. Seeing those everyday as I come into the office are a positive reminder of why I do the work that I do and why it’s so important for so many people.

Which projects are you most proud of since you joined APFM?

The new TV commercial that we are launching in May – we are in the process of making final adjustments. A lot of research went into it, and the quality of the commercial just turned out to be great and it truly captures how senior living is today. So it’s beyond APFM and will have an impact on the industry as a whole and that’s very empowering.

What are some key things you’re learning at APFM?

There is still a lot to learn about this industry. The process of finding senior living is so complex – which is why we exist, but trying to get outside of my marketing bubble and really understand what goes on in the field and how families interact with us and how they go about making the difficult choice that they are faced with – this will always be an evolving process that I’ll be learning about.

What advice would you give someone who is considering applying for a role on the tech team?

Come in with a positive attitude and an open mind towards Senior Living – a lot of people have a bad notion of the industry and nursing homes, it’s a fast growing industry and the quality of services is very high. This company has a great team environment, it’s not a hyper competitive environment – so showing you’re a team player is extremely valuable.


Employee testimonial - Nitin Chandra, Senior Manager, Customer Apps and Services, Technology

What made you decide to come to work for APFM?

It’s the right mix of a startup-feeling environment and structure, so there is a good balance of having your work making a difference and enough structure to get things done.

What surprised you about APFM when you first joined the team?

The role of the Senior Living Advisors and how they interact with families, I was pleasantly surprised that APFM lives its actual values and that’s evidence by the feedback from our families.  

Which projects are you most proud of since you joined APFM?

Our new Mobile App – before I got here there wasn’t a mobile applications center. Driving the company to a more mobile-friendly application base has been really exciting and fun to work on.

What are some key things you’re learning at APFM?

Technology wise – different new architectures, and learning a lot in terms of different services. Other learning is in the business area because technology is not isolated from the business here. We are constantly learning about how this industry works and communicating cross functionally to improve our offerings.

What advice would you give someone who is considering applying for a role on the tech team?

Be passionate about what you believe in, be creative, don’t just be another developer out there, but really think about the impact of what you’re doing in terms of the product and the end user. Think of solutions with the user in the mind at all times.

 

Interview with Jeremiah Dunham, Senior Principal Engineer

What made you decide to come to work for APFM?

There were several things. First, the Technology Team is led by some of my former Amazon.com colleagues, who I trust and respect a lot. Next, I love the mission -- we get to help families find the best care for their loved ones every day. I’m also very excited by our technology challenges. The business is scaling much faster than our legacy systems can handle, so we have to re-engineer them. Finally, I have a nice balance of working remotely from home (in Portland) and working at the corporate office (in Seattle). This allows me to be very productive and stay connected to my peers, customers, and leadership.

What surprised you about APFM when you first joined the team?

Within the past year the company has hired several very smart Directors of Strategy who are driving a lot of improvement initiatives. I love working with these people. Every time we get a project from them I know it will be fun and have a major impact on the business. I’ve never had this kind of support before.

Which projects are you most proud of since you joined APFM?

In the four months that I’ve been here most of my work has been focused on performance optimization and scalability. There is one project, which was defined by one of the aforementioned Directors of Strategy, that stands out in my mind. We wanted to radically improve the algorithm for recommending properties to the families who contact us. The old algorithm was really simple; it only considered proximity to the family’s desired location. The new algorithm incorporates a lot of other data points, almost all of which are unique to APFM. We’ve talked about using machine learning techniques to improve this even more, which might happen in the future.

What are some key things you’re learning at APFM?

I didn’t know anything about the business before I joined, so I learn new things about it every day. On the technology side I’m focused on learning things that will help us scale our systems and improve our team’s productivity. Here’s a laundry list of topics: Amazon Web Services (SQS, SNS, DynamoDB, Lambda), Node.js, Neo4j, and Google Chrome Extensions. That list may seem somewhat random, but it makes sense from where I sit.

What is your favorite thing about your job and your team?

This job is perfect for me. I get to learn new things, write a lot of code, and solve hard problems while also providing technical leadership and influencing our team’s priorities and direction. If I was to distil all of that down to a favorite thing about my job it would be variety. My favorite thing about the team is its conviction. There is a lot of healthy debate around technical decisions, ownership and priorities. I like that; it means that people are engaged and care about what they’re doing.

What advice would you give someone who is considering applying for a role on the tech team?

We love working with smart and passionate people. When you interview with us emphasize your problem-solving skills, ownership, dedication and curiosity. If you’re applying for a software engineering job, brush up on your data structures and algorithms.

A Place for Mom Reviews

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A Place for Mom CEO Sean Kell
Sean Kell
139 Ratings
  • Helpful (1)

    "Senior Living Advisor"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A Place for Mom full-time

    Pros

    Great company! Work at home. Great pay.

    Cons

    Definitely over 40 hour work week.

See All 209 Reviews

A Place for Mom Photos

A Place for Mom photo of: Our wall when you walk into our new office
A Place for Mom photo of: View of Lake Union from our old office
A Place for Mom photo of: A Place for Mom Day of Service
A Place for Mom photo of: Office Lobby
A Place for Mom photo of: Happy hour at the office
A Place for Mom photo of: Celebrating our 15th anniversary!
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A Place for Mom Interviews

Experience

Experience
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28%

Getting an Interview

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74%
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2.5
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  1. Helpful (1)  

    Accepted Offer
    Positive Experience

    Interview

    How do you feel about helping seniors find senior living and care needs ? Are you able to show empathy? Are you able to handle emotional situations where someone may have passed away? Are you able to be an active listener?

    Interview Questions

    • I love helping seniors with any needs that they need this is a time for them for transitioning and they need support and someone that's going to be able to listen and help them   Answer Question
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A Place for Mom Awards & Accolades

  • Top 100 Companies for Remote Jobs, Forbes, 2016
  • Customer Champions, 1to1 Media, 2014
  • Top 100 Companies Hall of Fame, Puget Sound Business Journal, 2009
  • Washington's 100 Fastest-Growing Private Companies, Puget Sound Business Journal, 2009
  • Technology Fast 500, Deloitte, 2009
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