Working at ABC Financial | Glassdoor

ABC Financial Overview

Sherwood, AR
501 to 1000 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
ABC Financial is the nation’s leading software and payment processing provider for health and fitness clubs. Its comprehensive offerings include payment processing solutions and advanced health club management tools, such as DataTrak, that allow gym owners and managers ... Read more

Mission: To promote healthier lives by helping clubs put their members first.

Company Updates

  • “We are happy and humbled to have received this award for the fourth consecutive year,” stated, Paul Schaller, CEO of ABC Financial. “We value our employees and appreciate they feel they are a significant part of our growing business.”

    ABC Financial Named Best Place to Work Four Years in a Row

    LITTLE ROCK, Ark., (July 16, 2018) - ABC Financial Services, (ABC) the leading provider of software and payment processing in the Health and Fitness Industry, was recently named as one of the Best Places to Work in Arkansas.

  • “I could not be prouder and more excited to have handpicked Bill as my successor, to lead us into the next phase of our unprecedented journey,” Schaller said. “He shares my deep passion and commitment to our customers and our employees. He has an excellent track record of attracting exceptional talent to join our team for the sole purpose of delivering a world-class experience and innovative solutions for our customers and, ultimately, the fitness industry as a whole. In my 27 years with ABC Financial, I have never been more confident or excited about our future and our leadership position.”

    ABC Financial Announces New CEO and Expanded Leadership Team

    Paul Schaller ascends to Vice Chairman, working with leadership team to deliver exceptional client experiences and support ABC's strategic initiatives Expanded leadership team to build on ABC's heritage and industry leading position LITTLE ROCK, Ark.

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ABC Financial – Why Work With Us?


About ABC Financial

Drawing from both background and experience, we’re able to help clients better understand their businesses and offer powerful insight into how they can put their goals within reach. Created by Jim Bottin as a solution to the billing and health club management software needs of his own chain, the company’s client base soon expanded to additional clubs, today covering over 8,200 clubs throughout the United States, Mexico, Canada and Puerto Rico. Today we strive not only to be the foremost resource for leading-edge technology in the fitness industry, but also to collect the most dues from the most club members, every day. We’re devoted to staying on the cusp of industry evolution in service and technology. Plus, we’ll continue to uphold only the highest level of commitment to our customers and their success. Because the strength of our company depends on the health of our relationships with customers, they remain a top priority at all levels of service. We continue to deliver cutting-edge technology with one goal in mind – to maximize revenue throughout the clubs we serve. For comprehensive billing services, the most advanced and up-to-date club management software, customized marketing programs and customer service that’s second to none, choose ABC Financial. Experience our company first hand with a free demo of ABC Financial’s gym management software.

See why clubs choose ABC, click on the link below.

JIM BOTTIN At our core, ABC is comprised of a powerful executive team, all with years of fitness industry experience. Founder and Chairman Jim Bottin entered the industry in 1974 when he opened his own martial arts studios, which soon expanded to a successful chain of 13 fitness centers. In 1981, Bottin created ABC as a solution to the billing and software needs of his own clubs, allowing him to remain more focused on his members’ needs.

The heartbeat of Client and Member Services is ABC's Remote Customer Care Reps.

Work from home

All equipment provided

Earn performance incentives

Hear what Araceli Avila has to say about ABC. Click on the video below. 

Hear what Myrtle Miller has to say about ABC. Click on the video below. 

Hear what Jodi Bates has to say about ABC. Click on the video below. 

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Why be part of the ABC Software Development Team?

See what our Development Team has to say and how they feel about ABC Software Development...


"I like being a developer at ABC because of the passion that my fellow developers have for writing good code. I don’t just mean good “functional” code, I mean code that is both functional AND implemented well. Code that is decisively created with purpose, intended for reusability and maintainability, not code that is simply thrown together in a way that happens to work in one situation." - Sr. Developer - 5+ years with ABC

"The fast paced atmosphere enables developers of varying skill levels to grow and provide meaningful contributions to the company very quickly."- Software Developer - 3+ years with ABC

"I feel like I have a “voice” here at ABC. My thoughts and opinions are always taken seriously by my team and ABC Management."- Software Developer - 2+ years with ABC

"I enjoy the flexible work environment that allows me to manage my life and interests outside of work. As long as I maintain the trust that I will get my work done, people understand when I need to come in late because of a dentist appointment or leave early because of an extra choir rehearsal."- Software Developer - 3+ years with ABC

"I have been here for 6 years and wouldn’t trade a single day of it. Always interesting and fast paced. We do what we can to make a difference in our clients life each and every day."- Sr. Software Developer - 6+ years with ABC

"One of the best things about being a developer on the ABC SD Team is the group of people I get to work with. There are a lot of talented, dedicated people who are easily approachable for collaboration."- Software Developer - 2+ years with ABC


Why Arkansas?


Why Little Rock?

ABC has collected over 200 boxes of cereal and over $1850 in donated funds so far to the AR Foodbank's Summer Cereal Drive! Where can you donate: ONLINE – Donate via the Online Cereal Drive. Every dollar donated helps the Arkansas Foodbank acquire and distribute a box of cereal to a child in need. Just select a dollar amount to donate. It's that easy.

ABC Financial Reviews

  • Featured Review

    "Caring, exciting place to work, with high caliber executive leadership"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at ABC Financial full-time (Less than a year)


    Leaders are engaged and very capable. While the company has been around a while , it feels like a start up. Everyone is energetic and excited to help each other. The industry is ever-shifting but ABC is navigating well. Open PTO is great, and the 401k match is strong for this size of the company.


    Healthcare is the most expensive I've had by 2-3X , even for the high deductible plan ($50 every 2 weeks for a $4k deductible) and UHR is not accepted everywhere. Hours can be long, but its not bad since the work is important

    Advice to Management

    Stay the course. Employees are engaged because the leaders are engaged. Once things stabilize, consider lowering health premiums for the HDHP.

See All 307 Reviews

ABC Financial Photos

ABC Financial photo of: Software Development moved in their new offices
ABC Financial photo of: ABC employees working alongside Habitat for Humanity!
ABC Financial photo of: ABC Employees giving back at Frisco Family Services!
ABC Financial photo of: ABC private class for an employee outing!
ABC Financial photo of: ABC employees giving back at Frisco Family Services!
ABC Financial photo of: Enjoying a fun outing at Topgolf!
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ABC Financial Interviews



Getting an Interview

Getting an Interview





    Customer Service Representative Interview

    Anonymous Employee in Home Gardens, CA
    Accepted Offer
    Negative Experience
    Difficult Interview


    I applied online. I interviewed at ABC Financial (Home Gardens, CA) in January 2020.


    Strenuous and difficult I would suggest other companies To say the least it was very difficult to pass the interview process if you are looking for steady pay this is a great company may be a challenge though

See All 77 Interviews

ABC Financial Awards & Accolades

  • Best Places To Work, Arkansas Business Publishing, 2018
  • Best Places to Work, Arkansas Business Publishing, 2017
  • Best Places to Work, Arkansas Business Publishing, 2016
  • Best Place to Work, Arkansas Business Publishing, 2015
  • Central Arkansas' Top Workplaces, Arkansas Democrat Gazette, 2013
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Pledge to Thrive

Taking steps to prioritize employee well-being

Work at ABC Financial? Share Your Experiences

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