I have been working at ABC Fine Wine and Spirits full-time (More than a year)
-Knowledge, they have monthly meetings and classes to educate their employees. Also, they offer up an extensive online program that has taught me so much about wine and spirits. -CLOSED ON THANKSGIVING AND CHRISTMAS! This is the first job that I have had where I get to spend holidays with my family. -Benefits: vacation pay, PTO, insurance, 401k, holiday pay. -Trips: while I have yet to be on one, I know ALOT of other consultants and managers who have won all expenses paid trips to California, Italy, Germany, France, and Nicaragua. Currently I am competing in two trips (one to France and one to Italy) -Fun working environment -GREAT steady hours (11-7), Sunday and Monday's off for Wine Consultants - bonuses every three months
-miscommunication all over the place -inadequate staffing* -lazy/ignorant employees* - you have to ask for a raise (however, this is ANYWHERE YOU GO. People don't want to just hand out money. I have received 4 raises within the last 2 years because I work my fingers to the bone, I am proud of the work I do and it shows through my numbers. This is a retail job, selling trumps all. You're not going to make any money sitting back and not selling. *hopefully the recent change to the pay structure will get more qualified applicants hired and trim the fat out of every store.
Advice to Management
You can't please everyone. I read a lot of flack about the pay adjustment and honestly I still don't really know how it works, but my paycheck stayed the same and I'm okay with that. I know for a fact there are still lazeabouts among us, it's bad for morale. If someone is constantly hours late everyday, or even doesn't show up sometimes, fire them, that day...not six months later. If it has been made known to you that an employee does not even try to assist guests on the floor and/or doesn't comply with the set guidelines for their job, FIRE THEM.
I applied online. I interviewed at ABC Fine Wine and Spirits (Jacksonville, FL) in October 2015.
It was advertised as a Job Fair at one of the better ABC stores in Jacksonville, FL. In effect, it was a "cattle call" and the assembled applicants ranged in age and experience. The understaffed HR unit on hand took 3 hours to process the application pool while apologizing for the delays. Some of the interviews could be overheard by the assembled who politely said nothing. How many people heard one of the applicants trying to play down their fraud charges? It was amusing at times. Realizing that the HR staff was really performing a triage method of weeding out the pool minimized the laughter. Everyone got a first interview, usually with an experienced store manager. If that went well, then the applicants met with the HR Recruiter. The interviewers acted with business professionalism and they were right to the point: what can you do for us? Are you available holidays and weekends? Is there anything we will find in your background check? And, of course…can you lift 50 lbs.? My first interview was very comfortable in 20 minutes with a seasoned manager from a local store in the greater Jacksonville, FL area. Upon my second interview, I learned the position I had applied for, Wine Consultant, which was openly posted here in Glassdoor and on their site, did not actually exist. Nor did the advertised salary potential of $30k-80k. ABC was looking for hourly workers to push their beer and wine. I found that to be disappointing. With a wealth of proven experience, references, and classical wine training, I thought I must have been in the wrong building or that I had possibly fallen for an unexpected "bait and switch" game. My interview ended after their admission that the job did not exist and the faint reference that they would call me in a few weeks.
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