I have been working at ABC Fine Wine and Spirits full-time (More than 3 years)
This is a huge, family owned liquor chain that more often than not succeeds in making you feel like part of the family. They are constantly working to improve their business model and offer a massive amount of training on product knowledge and sales. This job has been the most fun I've ever had! Upper management is always available to listen to any questions or concerns you have. You will learn a lot about wine, spirits, and beer.
It's 8 hours on your feet constantly and the stores are always staffed as minimally as possible. In a busy store this means little time for breaks and many times you feel like you can't keep up. The pay, while fair, doesn't always draw the best talent, leading to high turnover as many employees leave for better opportunities elsewhere. The bonus structure changes every few months, so as soon as you think you have it figured out they change something to make it even harder succeed.
Advice to Management
Keep working to improve, in the last few years there have been some amazing changes for the good.
I applied online. I interviewed at ABC Fine Wine and Spirits (Jacksonville, FL) in October 2015.
It was advertised as a Job Fair at one of the better ABC stores in Jacksonville, FL. In effect, it was a "cattle call" and the assembled applicants ranged in age and experience. The understaffed HR unit on hand took 3 hours to process the application pool while apologizing for the delays.
Some of the interviews could be overheard by the assembled who politely said nothing. How many people heard one of the applicants trying to play down their fraud charges? It was amusing at times.
Realizing that the HR staff was really performing a triage method of weeding out the pool minimized the laughter. Everyone got a first interview, usually with an experienced store manager. If that went well, then the applicants met with the HR Recruiter.
The interviewers acted with business professionalism and they were right to the point: what can you do for us? Are you available holidays and weekends? Is there anything we will find in your background check? And, of course…can you lift 50 lbs.?
My first interview was very comfortable in 20 minutes with a seasoned manager from a local store in the greater Jacksonville, FL area.
Upon my second interview, I learned the position I had applied for, Wine Consultant, which was openly posted here in Glassdoor and on their site, did not actually exist. Nor did the advertised salary potential of $30k-80k. ABC was looking for hourly workers to push their beer and wine.
I found that to be disappointing. With a wealth of proven experience, references, and classical wine training, I thought I must have been in the wrong building or that I had possibly fallen for an unexpected "bait and switch" game.
My interview ended after their admission that the job did not exist and the faint reference that they would call me in a few weeks.
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