I have been working at ACD Direct part-time (Less than a year)
Set your own hours. Good bonuses during peak season. Some of the people reviewing don't seem to understand that ACD is SEASONAL. You are not supposed to have high call volume during off peak times. During the times when call volume is high, I'm making good money.
It can be a little slow sometimes.
I applied online. The process took 4+ weeks. I interviewed at ACD Direct.
First you have to complete an online application, then you have to complete test calls, then pay a fee for the background background check. As part of the process, you have to install several apps and know how to use them; otherwise, your test calls will not go very well.
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